Grand Paradise Samaná Reviews

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Grand Paradise Samaná  

Samana. Dominican Republic

Tired, Old, in need of upgrade and staff training
Posted by: Agnes on Mar 17, 2016
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Grand Paradise Samaná Reviews
Grand Paradise Samaná Pictures and Information
Grand Paradise Samaná Las Galeras Dominican Republic

#1 of 10 Hotels in Las Galeras

user rating 3.2

based on 27 review(s)

Grand Paradise Samaná Information


Situated on the coast of Playa Las Galeras, Grand Paradise Samaná welcomes visitors to a tropical Resort where comfort is a priority and the natural beauty of the environment is everywhere.

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Grand Paradise Samaná Reviews

Grand Paradise Samaná Review: 3.2 of 5 27 review(s)
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Stay away from this one unless you can speak french.
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 3.50 of 5

Posted by:  Sid from Ontario  on Jan 1, 2009  >  1 contribution(s) Canada
Visited on: Jan, 2009
565 people found this review helpful

Arrival: Dec 29/08 to Jan 5/09
This is a summary of how our day went when we arrived at Grand Paradise Samana Dominican Republic,

-2 hour drive from airport ,not 45 minutes as advertised

-arrived at Grand Paradise at 2:30 pm,told room not ready until 3pm

-returned at 3pm room still not ready ,back at 5 pm still not ready

-in room at 5:30 pm

-no bedding in room,no towels, told coming soon!

-had supper,back at front desk at 7 pm no bedding available, told soon

-Back at front desk at 10 pm seen manager and got bedding for 1 of 2 beds

-no lights or fixtures on top floor, hallways very dark and unsafe

-no hair dryer,iron,telephone or smoke detectors in room

-our garden view room overlooked a tin utility shed

-3 out of 5 in our group got sick and only ate and drank from resort

-on our last day they didn't even give us a wake up call we asked for,they even wrote it down in their book !! (no phone and no one knocked on door)

We were told by the front desk that they were overbooked and did not have the stuff to make up the rooms in that building.I talked to other people in that building and they were in the same position as well

Restaurants and Bars:
food in restaurants was good all around with a good variety

Beach/Pools/Grounds:
the beaches were cleaned daily and pools and the grounds were well kept,lots of chairs so you dont have to reserve early to get one.

Other Comments: this resort is very nice but is focused on the "lookea" club which is all french speaking and the staff was not interested in dealing with English speaking guests,so stay away from this one unless you can speak french

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Very family friendly.
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 4.00 of 5

Posted by:  Marion from BC  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
526 people found this review helpful

Arrival: Jan 16 - 19
We drove from visiting Dominican family so although the distance from various airports may not be so far the roads are really poor - and this hotel is right at the end of the roads so don't be upset if it ends up being a long drive

Rooms:
Really liked the rooms - they looked recently renovated and loved the decks so we could sit out and enjoy the night (and we didn't pay for any special view). My parents and in-laws had mobility issues and front desk upgraded to ocean view rooms to allow them easier access as well as keeping us all in the same building (and we hardly had to ask). First room the A/C didn't work so they moved my parents right away.

Restaurants and Bars:
All restaurants and bars were good but one bartender didn't smile ever - we tipped him anyways considering the poor guy got stung a bunch of times making drinks and the service was fine - just not with a smile - but everywhere else (restaurants and buffets) was terrific

Beach/Pools/Grounds:
Loved the kiddy pool - had various depths and my kids LOVED it. there is a special area for French and Swiss I believe but we never went there and the very small animation staff (dominican) were awesome anyways so why would we care?

Activities on and off the Resort/Hotel:
No but animation team (including kids club) were professional and awesome - really LOVED the step aerobics on the beach (and I am not a step person) - burned some calories and with an amazing view - better than other places that have "water aerobics" and its just party games - actually got 1-2 workouts a day and REALLY appreciated that (am a fitness instructor myself), also night time shows were with the small staff and they made them fun and entertaining

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Great resort if you're french !
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 3.00 of 5

Posted by:  Fred from Kingston  on Mar 1, 2009  >  1 contribution(s) Canada
Visited on: Mar, 2009
602 people found this review helpful

Arrival: Feb 8th to 22nd
Air Canada vacations 6am to Toronto 8;30 to Samana OH add an extra 1 hr 15 minutes to that for delays, arrived at 3:30 PM Sunday the 8th via Air Canada After an exciting 2 hrs to hotel when it shold of been 45 min. ( A LIE ) Wife being a Diabetic and waiting 12 hrs was desperate for a little food so she could to take her insulin. She was told absbsolutely not" wait till 6:30. No porters or smiles upon arrivals, just a bunch of long faces and a run down lobby.

Rooms
I know for sure a lot of people that write reviews have never been to a true 4 star resort before. But I can assure them them, they will find shock and AWW when they visit a true 4 star. These rooms are a joke !!! Have you ever heard the phrase of pinch a penny to save nickle, Steal from Peter to give to paul. No TV for two weeks, no water first two days had to fight to get it. Need soap or shampoo gring your own to eliminate the hassel. Toilet sinks not cleaned even tough we left 2 bucks aday plus sweets. We had a different maid for two days and she was very appreciative and did a good job.

Restaurants and Bars
What can I say ! 30 out of 34 people got ill including wife and myself , that really makes for a great holiday. This is the worst We've ever experienced anywhere out of 7 resorts. Buffets are so small you better get there early to eat the raw food, ever watch a pride of lions on TV feeding on a fresh kill, Well these Europeans and their so called refinement just went down the indoro and I mean literally, We ate bread the last four days as you would get sick just looking at the food.

Beach/Pools/Grounds
Pools great for kids ! To small to swim in for adaults, NO swim up bars bars about 200ft away. Bar tenders very good especially when you tip them like we did, got great service. The boos is cheap but who cares we didn't drink enough where that matters. Grounds are well kept and basically makes this place looks better then it really is. BEACH" have any of you ever been to a beach ?

After Cuba and Punta Cana, Sant domingo area. There is NO Beach here ! It is low tide when they take their pics, at high tide water is to the tree lines and if you notice everyone lying on the grass , not on the beach. You think you can just walk out into the ocean wrong I broke my big toe first time out, all weeds and sink holes so good luck there. The only place you can go is where they sell snorkel and Scuba trips and walk out from there, it's alright. Lots of loungers but hard to get away from the sun.

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I would not go back to this resort.
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 2.50 of 5

Posted by:  Jennifer from Calgary  on Apr 1, 2009  >  2 contribution(s) Canada
Visited on: Apr, 2009
565 people found this review helpful

Arrival: April 11 to 18
Flight was fine, arrived on time. Staff at airport snapped at me because he couldn't see my tourist card but it was in my hand. Two hours on a bus on a road with potholes everywhere. I was relieved to make it in one piece. Check-in went smooth.

Rooms
The room was fine, housekeeping did an okay job on certain days, bad on others. We do not speak french or spanish fluently but they stuck us on the french side of the resort and we had to deal with parties every night. Loud enough to shake the glass doors on the balcony. We complained every night but did not get any help at all. They actually wanted us to pack up at 11 at night and move to another room.

Restaurants and Bars
Food was good enough, I got sick one day. I lost 8 pounds in a week there. If you found one wait staff that spoke english you were lucky.

Beach/Pools/Grounds
Beach was okay. The water gave us rashes. We went to Playa Rincon, which you needed to take a boat to, and it was beautiful. You had to pay to use it. The swimming pools at the resort were okay, but not deep enough.

Activities on and off the Resort/Hotel
The couple with me took an ATV tour. They went for 6 1/2 hours and came back red and brown from the dirt. My friend was not happy about the ATV ride. Too long. We also went to Limon Falls. We took a taxi, and then rode horses down. The horse ride was scary, the horses weren't taken care of and just about collapsed. The walk down the rest of the way was fine, but the walk up was really hard. The falls were worth it though.

Other Comments
I would not go back to this resort. The way they cater to the french bothered me and the rest of my friends. The parties every night were awful. The front desk was awful. A couple from Calgary had to go into Samana to get money because there was no money in the bank machine. Gifts were expensive. Someone was always trying to sell you something, and they were very forward and wouldn't leave when you said no. So if you like 90's dance music with french lyrics pounding outside your door all night, and DON'T want to relax on your vacation go here.

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A great trip.
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 4.50 of 5

Posted by:  James from Calgary  on Jun 1, 2009  >  2 contribution(s) Canada
Visited on: Jun, 2009
624 people found this review helpful

Arrival: June 2009
The package was through Air Canada Vacations. Had a good flight in, processing through the airport was quick. The bus ride was about 90 minutes and very bumpy. Scenery was great.

Rooms:
Rooms were great, clean and well looked after, Air Conditioning worked great though a second key card is recommended in order to keep the AC running while away from the room. Maids were awesome.

Restaurants and Bars:
The choice at the main buffet was lacking. The beach BBQ on the day of arrival was the best. The seafood restarant was lacking as well. We didn't go for the food so we were not disappointed

Beach/Pools/Grounds:
The resort was well laid out and looked after. The beach was awesome. Nice white sand and very warm water.

Activities on and off the Resort/Hotel:
Took and ATV tour to Playa Rincon beach which is another spectacular beach. The tour was through a tour company we found in Las Galeras, Augusto Tours. They were located on the main drag in town. They were a pleasant surprise.

Other Comments:
Overall this was a great trip. Would go back.

jimdrolfe@hotmail.com

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Dream vacation
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 5.00 of 5

Posted by:  Silvana  on Feb 26, 2010  >  1 contribution(s) Canada
Visited on: Feb, 2010 | Leisure | Solo
701 people found this review helpful

I stayed in the Grand paradise, Samana. It included my flight, buses, food, table wine, juices stocked in room fridge. There was also free scuba diving, etc. I am 64 and went on my own. The hotel complex was so safe and a wonderful place. you have entertainment every night, a disco, all inclusive. Like a small holiday camp with 2 pools. Everyone there went out of thier way to please you. I loved my two weeks and want to return.

Your Arrival:
middle two weeks in march'09

Rooms:
a ground floor room, a guy bringing me a fresh coconut every day

Restaurants and Bars:
i think 4 bars plus restaurant bar

Beach/Pools/Grounds:
a couple times a week they set out tables by the beach for you to eat, a wonderful expierience.

Activities on and off the Resort/Hotel:
tennis, mini golf, many more

Other Comments:
I highly recomend this, specially to families and older people

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Needs a lot of work
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 3.00 of 5

Posted by:  Donnie  on Mar 14, 2010  >  1 contribution(s) Canada
Visited on: Mar, 2010 | Leisure | Family and Kids
707 people found this review helpful

Took this trip after original trip was cancelled because company went out of business. If I had to give this critic at the time of arrival it would have been much different. I calmed down a little. Went with 8 people, family and friends. My purpose was to relax, read, eat, drink and veg.. Bottom line, no problems with the staff, they appear to work long hours and although some can't speak English, ,most try to help. The rooms/grounds need work to bring it up to comfortable. One keycard is inconvenient and unsafe. If there were two people in the room and one wanted to go to sleep, the other went out, you would have to either leave the sliding door open, wait up for them, or have them try to wake you and the neighbours by pounding the door trying to get in. If it were a family, Mom or dad took the kids back to bed early then the remaining parent would have to do as above or manouver in the dark. The key turns on the electricity. The other alternative is to pay 3.00 us /day for another key. NWouldn't go back and wouldn't recommend it. 3 stars was being generous.

Your Arrival:
Had been raining for a few days when we arrived. Advertised 90 min drive from airport extended considerably because of the rain and work crews on the road. Arrived at hotel, check in went well but more so because of my organized sister (seasoned traveller). Only one key, understand the reasoning but it's both a huge inconvience and unsafe.

Rooms:
We had a total of 4 rooms. Mine was probably the worst. Air conditioning didn't work, bed/bedding was awful. I think they wash and dry foam pillows and they consisted of a pillowcase full of foam lumps. The shower head was broken off the wall. The air conditioner was fixed promptly but had a terrible moldy smell whey it was on. Report the broken shower to the air canada rep to get it fixed and even though they reattached it to the wall(tricky trying to hold shower head and wash)it had two streams of water coming out. The room appeared clean and was cleaned every day. My point being I didn't ask for fancy, I wasn't in there most of the time, but a little comfort with functioning equip would have gone a long way. Similar problems with the other 3 rooms.

Restaurants and Bars:
Good variety, not always hot, chef/cook get a little upset when you ask to put red meat back on the grill for a bit. Open air subject to bugs(not so bad), bird droppings ( not do good). Good bar

Beach/Pools/Grounds:
Nice beach, pools a little small but I preferred the beach, vendors on the beach weren't a problem . Took no for an answer well. Wild horses around the beach and grounds. Had to watch you didn't walk into major mounds of.....
Path ways could have been lit alot better, dim lighting may look nice but a bit unsafe at night

Activities on and off the Resort/Hotel:
Not there for activities, but staff appeared to encourage participation in all the activities. I went for the all inclusive so I wasn't interested in spending more money for excursions.

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Not a 4 staff
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 3.00 of 5

Posted by:  Bonnie  on Mar 16, 2010  >  1 contribution(s) Canada
Visited on: Mar, 2010 | Leisure | Family and Kids
676 people found this review helpful

The bus trip to the resort took over 2 hours not the 40 minutes promised. The guide stopped for beer for some passengers so we had to make another "pit stop" before we arrived at the hotel. Were told that we would only get one key per room or we could pay $3.00 per day for an extra key. This is the hotel chain's policy which I feel is unsafe and an inconvience.

Your Arrival:
Arrival went smoothly but there were not enough welcome drinks for all arriving passengers.

Rooms:
Rooms were very clean but need upgrading. Not all the equipment worked well. You needed the key to use the ac or lights which was a problem with only one key.

Restaurants and Bars:
Food was good and plentiful. The plates in the specialty areas were hot but the food was not. You had to get up and get your own drinks as there were not enough staff. The chef in the buffet area was upset when you asked to have your meat a little more browned. Bar service was good but on the night of the pool show they left one poor bartender alone in the pool area. Also, I did not see any food tables set out on the beach as previously mentioned, there was also no food at the appointed bar during "snack time"

Beach/Pools/Grounds:
Beach was nice. There was a lot of seaweed in the water but the beach was cleaned daily of the seaweed. Pools were kept clean. The grounds were well maintained but there were horses so you did have to watch for their deposits. One was by our patio the first night giving us a scare. More lighting on some paths would also help.

Activities on and off the Resort/Hotel:
We did not participate in any off resort activities. The activity staff on the resort were pleasant and encouraging to visitors. They work long hours and provide excellent evening entertainment

Other Comments:
I do not appreciate the tour companies fabrication of the time it takes to get to this resort - you would need a divided highway to get their in the 45-60 minutes. Was we boarded the bus to leave our guide told us we would be at the airport in 70 minutes - the whole bus laughed at him! This could be a very nice resort if it was upgraded = worth the drive!

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Total relaxation for us and our friends -But we are not hard to please!!!
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 3.00 of 5

Posted by:  Sherri  on Mar 16, 2010  >  1 contribution(s) Canada
Visited on: Mar, 2010 | Leisure | With Spouse/Partner
934 people found this review helpful

As everyone I read reviews, but till you experience it's your opinon is all that matters. On that note this is mine.I found the resort very tidy, green and lush. It rained for 4 days, so had sun for 3. We made due as where I live it happens too. Staff was terrific, especially Noris,Wendy(maid) and Jose(bartender).Our room was oceanview, very tidy and clean. No problem with water tons of pressure, Tv worked -yeah not many English stations but I am not there to watch it. Horses outside my patio, but security shooed them away. I like horses so that doesn't bother me as much as rude people. But I only met a few so not a big deal. I really appreciated not hearing the BOOM to BOOM music. Activities were plenty and the staff were great. They put on terrific shows in the evening.Beach was awesome and the view was for me beautiful. You can walk to the town of Las Gerlas in 10-15 mins -1 way. I made a family very happy with babyclothes I brought. Very friendly people and most grateful.

Your Arrival:
Flight was on time with AC. Quick through customs and onto the bus. 2 hour bus ride they even stopped so you could purchase beverages if you chose.
Construction was on for new waterlines, which in my view is very important for the Dominican people. We have construction on going all summer here so grin and bare it. Check in at the resort quick and yes 1 key, 2 towel keys. You go later to get TV remote and safe key ($15.00US) for the week. Had our luggage taking to our room. Tip $2.00. Now I am here so let my vacation begin, and it did.
You just can't let the little things ruin a week by dwelling on it. My saying is suck it up Buttercup!!The other alternative is just not that great...

Rooms:
1107 -by reception/oceanview.
2 dbl beds, mattress ok, pillows just fair. But I knew I was not going to have my memory foam mattress or pillows like home.
Fridge stocked with pop and water. Key used for lights/AC..
Patio doors and patio set.

Restaurants and Bars:
1 Buffet and 2 Al la carte. Food was plentiful I just found not hot enough for me. You make your reservations for Al la carte the same day you want it. They are right front and center as you enter the buffet.
5 bars in total. I used 3 of them. Sure like those Banana Papa's!!

Beach/Pools/Grounds:
3 pools in total, looked clean enough to me and I am a pool supervisor home. Could be freshly painted. Lots of chairs around and please shower before entering pool as that is where you get most of the dirt into the pool!!
Grounds very well maintained, I gave hats out to the garderners.
Beach awesone, tons of chairs/shade and sun. Bar grill there and 2 bars.
Vendors do not bother you. Though some of certain groups don't mind stripping in front of you to change into their attire. Not hardly any topless around(sorry guys), and course well those speedos (figure it out).

Activities on and off the Resort/Hotel:
Tons of activities -ping pong, pool,archery,volleyball,croquet,shuffleboard,kayaks,snorkelling,aquafit,bingo,etc,etc. Can do it or not -I prefer the not!!

Other Comments:
This resort is older but they have maintained it well and I am sure renovations will be up and coming. My husband fixed our shower and our friends -if no water pressure A)Take CLR down B.)Use toothpick to clean the water spout.. There problem solved!! If more of ya's in the room then purchase the 2nd key. Again problem solved!!
Safe -you have total control as you use your password, and if it doesn't cooperate -be nice and ask at front desk for some help. Which I did. Hint use 4 numbers not 6.

Hope this all helps you and have a very nice happy vacation as alot of people are in worse positions than us -just think of Haiti or someone ill in your life.

Adios

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Was an OK Resort
Grand Paradise Samaná

User Rating:  Grand Paradise Samaná Review: 3.00 of 5

Posted by:  Norma  on Mar 23, 2010  >  1 contribution(s) Canada
Visited on: Feb, 2010 | Leisure | With Spouse/Partner
939 people found this review helpful


Your Arrival:
Air Canada arrived on time and we had no problems at the airport with luggage etc. It took us a little over 2 hours to get to the hotel. Rough road because of construction. Found the front desk was fairly efficient but some people were not shown where their rooms were and had to drag their luggage around until they found it.

Rooms:
Rooms were clean. The maids took time to make sure the beds had a different theme everyday and put flowers on the bed to dress it up. The bathroom fixtures were a little outdated but everything worked. We only had 1 room key and that operated the hydro as well. Not a huge deal unless you forgot to take it with you. Rooms were quiet with no noise from others.

Restaurants and Bars:
Bars were good. The bar at the beach was limited in what drinks they knew how to make but the bars at the pools were fully trained. The food at the buffet was good with a nice variety every night. The a le cartes were disappointing. The seafood one was deep fried (whole)fish that was dried out and cold. Not much choice on the salad bar. The Italian one was not a whole lot better. You had to watch the menue because there was a "free" section and a section that you had to pay for the meal. Lunch was good with lots of variety as well.

Beach/Pools/Grounds:
The grounds were ok. Fallen branches were not picked up and you had to watch for falling coconuts. The farm next to the resort had a habit of letting their horses graze on the resort and every now and then they would decide to run through where people were laying at the beach leaving us nice parcels on the ground. That was usually cleaned up in a timely fashion. Wild dogs also roamed the beach. There were chickens in the buffet at breakfast and lunch. They didn't harm anyone but it you weren't born on a farm you might not appreciated it. The pools were small but lively but we didn't use them. The beach itself was always full of sea weed and not very wide. Basically you had a chair up a small embankment on the grass which was ok. No cabana's but lots of palm trees for shade

Activities on and off the Resort/Hotel:
The staff got everyone interested in something and there was a variety to choose from.

We took the trip to the VIP Beach. Supposed to be one of the 10 most beautiful beaches in the world. It was a beautiful beach except where we had to sit. Our little section was right in front of where all the locals tied their motor boats so we couldn't get in the water there and had to look at them from our chairs. The bathrooms overflowed into the swamp behind which in turn drained into the ocean right beside where we sat. The stench almost made your stomach turn and people were walking through it. The guide we had was really great and looked after us but he wasn't too happy with me when I pointed out the sewage draining. He said it was just the swamp but it didn't take much to know it was more than swamp water. My husband and I went way down the beach to go swimming but down there you had to rent a chair just to put your towel on it. The beach is beautiful and no one lives on it in that area. I was just horrified that we paid really good money to sit in front of the boats and smell and see sewage draining into the ocean right beside where we sat.

Other Comments:
Beautiful area of Dominican. Mountains and lush foilage. Poverty was very evident though. Very few vehicles. Most people rode the motorcycle taxi, horse or walked.
I would go back again though as it was a very quiet resort and nice for relaxing.

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