Be Live Grand Punta Cana Reviews

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Be Live Grand Punta Cana  

Cabeza de Toro, Punta Cana, Dominican Republic

Love Punta Cana
Posted by: Deni on May 23, 2017
see all reviews

Be Live Grand Punta Cana Reviews
Be Live Grand Punta Cana Pictures and Information
Be Live Grand Punta Cana Punta Cana-Bavaro Dominican Republic

#5 of 80 Hotels in Punta Cana-Bavaro

user rating 3.1

based on 62 review(s)

Be Live Grand Punta Cana Information


The Hotel Be Live Grand Punta Cana is an exclusive 5-star All Inclusive Hotel in the Dominican Republic. It is the perfect place to enjoy a family holiday, a business trip or simply a few days of rest and relaxation, with its luxury facilities for all kinds of events and its Spa area and Casino, among many other services.

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Be Live Grand Punta Cana Reviews

Be Live Grand Punta Cana Review: 3.1 of 5 62 review(s)
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  6
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  21
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  13
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  10
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  12
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Love Punta Cana
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 5.00 of 5

Posted by:  Deni  on May 23, 2017  >  1 contribution(s) United States of America
Visited on: Feb, 2017 | Leisure | Solo
43 people found this review helpful

Had amazing time and did not make mistake choosing Be Live hotel. Everythign was smooth and clean!

Rooms:
Lovely and clean!

Beach/Pools/Grounds:
Beautiful beach ... sand is so soft and I will return again for sure!

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below average
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 2.00 of 5

Posted by:  Nelson  on Aug 13, 2016  >  1 contribution(s) United States of America
Visited on: Aug, 2016 | Leisure | Family and Kids
300 people found this review helpful

I stayedin the resort Be Live in Punta Cana for 4 days; Resort had below average customer service and the rooms were nothing like the pictures. Upon arrival to the room it smelled like sex and cigarettes and had mo towels, sink was clogged, water was leaking from the ceiling, AC sounded like a reved up motor cycle. I called front desk 3 times to send me towels so i can ahower and never sent; had to go to front desk and wait about an hr for just 1 towel. In that time in front desked there were many ppl making complaints. There was a couple that were checking into their room and had 2 ppl having sex in their room and the front desk reaction to her complains were unacceptable responding with attitude. Staff was not friendly at all and there was way too many ppl inside the resort trying to make sales of excursions and other stuff; they were way too aggressive, had to say no many times and would still follow to try to make sales. Liquor choice were all cheap like red label and cheap rum. The food was not to bad, alot of selection but the staff in the cafeteria was horrible. Took so long just to get utensil and you basically had to be on top of servers just to get water. I have been to many resorts, Be Live is at the bottom of the list. I would not recommend.

Room Number:
10307

Room Block:
10

Arrival:
08/03/16-08/07/16

Rooms:
We were a group of 18 and everybody said the same thing, especially in regards to below average room and terrible customer service.

Restaurants and Bars:
Various food selection
horrible cafeteria staff
look in comment for more details

Beach/Pools/Grounds:
Pools were dirty
Beach would be dirty during the day with alot of seaweed and rocks in shallow sand. I did see them attempting to clean but at the end of the day by next morning its dirty again.

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worst pls keep your self away
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 1.00 of 5

Posted by:  dev p abrol  on Jun 20, 2016  >  1 contribution(s) Canada
Visited on: Jun, 2016 | Leisure | With friend
227 people found this review helpful

came to hotel have to wait 5 hours to get in room. staff, dont know english.room given with no keys.have to beg them for keys. food is bad. after room service they forget to keep towels,people are lazy big tummies.....not friendly.....pls dont book this hotel sumwing is bad ill never travel with them .. but cuba was amazing .....i came to celebrate my birth day what a wastage

Room Number:
6111

Room Block:
6

Arrival:
19th june

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i had a wonderful holiday
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 4.00 of 5

Posted by:  jamie  on Jul 15, 2014  >  1 contribution(s) GERMANY
Visited on: Feb, 2014 | Leisure | Solo
419 people found this review helpful

I want to first of all talk about how kind the staff at the reception was, the reception staff and the manager welcomed me with such kindness and smiles and I didn’t even get to waste time checking in, check in was fast and I was shown to my room almost immediately and for me, that was my first impression. I visited here in May 2014, stayed for 7 days and had a wonderful holiday at this hotel and I recommend it to travelers as well. As I got comfortable, some of the staff I met tried to make small conversations in English, it was nice as I understood little Spanish and they also tried to polish my Spanish a bit so that was fun too. The rooms here are pretty amazing, clean and large with all the amenities intact, the bathroom was clean and large and had hotel water as well. The housekeeping staff did their jobs well and the rooms were cleaned out daily which was good, the sheets where soft. I want to give a shout out to the dive team; they were amazing and made diving fun than scary. They were professional and fun and also helpful throughout the activity. Room service was great and the person in charge of it was polite. In short description bout my holiday in this wonderful hotel, I had a magical stay here and thank the staff and manager for making it possible. I will be back here again for my next holiday.

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Research, Research, Research!!!
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 1.00 of 5

Posted by:  Mad As Hell  on Dec 28, 2012  >  1 contribution(s) United States of America
Visited on: Dec, 2012 | Leisure | With friend
910 people found this review helpful

This was my second trip to Punta Cana. My first trip was awesome, which is the reason I returned. However, this was my first time staying at this hotel. Be Live was the total opposite from the first hotel I stayed in. When we arrived, my first thought was this was previously a prison or psych ward. I didn't have a good feeling about it. The lobby area consisted of four sitting areas that contained at least two leather couches that needed to be trashed. They were dirty and raggedy. The customer service reps didn't not look welcoming and their English was little to nonexistent. One of the guys did bring us some beverages while we checked in, but the glasses were extremely dingy. Anyway, we were escorted to our rooms and they beds were not made completely. The fitted sheet was on the bed, but the rest was unmade. The maid came in and made the beds. I didn't think about it at the time, but I'm not sure if she cleaned the room for real. When I laid down for the night, I noticed that the fitted sheet was either cut short or tucked under. The following night the fitted sheet was pulled all the way down, and the night after that it was pulled back up. I came to the conclusion that my bedding was not changed prior to us checking in and after the other guest checked out. It probably wasn't changed at all. In addition to that, we didn't have proper towels to bath with. I asked at least four times and never received them. Oh yeah, and the bed was extremely hard. Now the rest of my experience was interesting. There was nothing to do on the resort except sit out by the pool or on the beach, unless to pay for something. NOT AN ALL INCLUSIVE Resort. There was so many people trying to get us to buy things, that we didn't even want to go out. You couldn't relax without someone in your face asking you to see what they have. I know it's a third world country and they are just trying to make a little money, but there should be a place set up for this and some restrictions on when and where to approach guests. The beach was mediocre. I was scared to get in the water with all the sea weeds. On top of all of this, the little stores were trying to rip you off. A cup for $18 when it's only $2.50 online and probably $2 to add Punta Cana on there. Ridiculous!!! For every $1 it's at least 17 pesos. So needless to say that cup did not come home with me. Oh yeah, we met a couple while we were there and learned that someone stole all of their cash money out of their room, and management has yet to apologize. It was so bad for them that they checked out of the hotel 3 days early because of all the issues that endured. So, will I go back? I will go back to the Dominican Republic, but I will never go back to Be Live Hotel. I will not go to any Be Live Hotels if I can help it, and I definitely will not recommend this hotel to any of my family, friends, or enemies.

Room Block:
10

Arrival:
See above

Rooms:
See above

Restaurants and Bars:
I was craving American food after the first day. I would've preferred to off the grill everyday.

Activities on and off the Resort/Hotel:
None

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Never again
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 1.00 of 5

Posted by:  Elaine  on Aug 23, 2012  >  1 contribution(s) United States of America
Visited on: Aug, 2012 | Leisure | With Spouse/Partner
1021 people found this review helpful

We were so disappointed. We stayed at the Hard Rock for 4 nights for a wedding and were leaving on Sunday the 19th when United overbooked our flight. They told the 4 of us they would give us vouchers for a free flight and a free nights stay at an all inclusive resort. Well they brought us to Be Liv and Believe me I wanted to cry. The check in service was terrible over 1 hour wait and we were the first ones there at the counter with vouchers from United Airlines. There were 4 of us and the other couple were given a room that was already occupied. When we were finally in the rooms they were disgusting. They smelt,mildew in the bathrooms, holes in the shades and ants crawling on the bed. The other couple got food poisoning from the snack shack eating pork and they wanted 130 dollars each for the doctor to look at them. Alot of construction and hallways looked like hallways from a horror movie, dirty and long and creepy with brown doors that just needed a slit to put the trays through for the inmates. DO NOT STAY AT THIS RESORT !!!!!!!!

Room Number:
11319

Room Block:
11

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The worse vacations
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 1.00 of 5

Posted by:  Ricardo  on Jun 24, 2012  >  1 contribution(s) United States of America
Visited on: Jun, 2012 | Leisure | Family and Kids
1144 people found this review helpful

Unfortunately mi English is limited to explain all disaster occurred to me and many other travels on that place.

The place is nice as a regular Beach Hotel, but the list of unfinished problem is amazing.

Not power for many hours in one day.
Not water for the same time.
Not air conditioned in many rooms for several days with out any body did nothing to resolve the problem. No boss to say a single word about it.
Bad Bad food, in the buffet the best is the music. Hot dogs with potatoes and liver was the main dishes several time.
Big lies that this hotel has five different restaurant to eat when one is open other are closed for example; the Italian Rest ans Mexican Rest are in the same place, so one of them is closed always. The famous Grommet, Japanese and Brazilian work only few days in whole week.
All of this rest have the same fish and the same meat whit different color that's it.
Not Bar in the beach.
The worse brand licor, imaging Dominican Wis key and Dominican Vodka.
Their beach and very nice employes did my vacation a little better.

Do not recommend this place to any body.

Room Number:
3230

Room Block:
3

Arrival:
June 16 2012

Rooms:
2

Beach/Pools/Grounds:
Not

Activities on and off the Resort/Hotel:
poor

Other Comments:
Not recommend this place to any body.

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Really dissapointed in our stay this time
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 3.00 of 5

Posted by:  joan  on May 1, 2012  >  1 contribution(s) Canada
Visited on: Apr, 2012 | Leisure | With Spouse/Partner
1204 people found this review helpful

People were nice pretty much we were in room 4317 a/c didnt work and needed filters cleaned wires hanging out of wall i guess we were in building wih lots of young people guys and girls yelling to each other over balcony at 2 and 3 am we stayed there 2 yrs ago or so it was grand oasis beautiful this place has gone down hill and the food was not very good and grounds were not kept up lots of garbadge laying around people just too lazy to put in garbadge. are sunwing rep at the hotel should not be dealing with the public in any way shape or form he was soooo ruide they had time share guys harrassing u 24 /7 they dont take no for an answer will i ever go back to that hotel no im really not impressed. they just want ur money and who cares
i ended up sick as dog from something in room plus when we left i forgot my new hoodie and relized when got to airport i called hotel but they were to busy to contact maid to check room for us and they could have given to some one on bus to give me but they could not do that i hope maid like my hoodie ..... not happy JOAN BRADY

Room Number:
4317

Room Block:
4

Arrival:
april 22 2012 about 5pm

Rooms:
not very happy we had rubber black out drapes but nooooo normal drapes

Restaurants and Bars:
they all need to learn hoqw to cook

Other Comments:
i would like response to my review

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Beware
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 1.00 of 5

Posted by:  Gabby  on Mar 18, 2012  >  1 contribution(s) United States of America
Visited on: Mar, 2012 | Leisure | Family and Kids
1212 people found this review helpful

We booked this resort thru Orbitz in November 2011 for a stay in March 2012. We were 7 Adults traveling with 5 Children (2 children under 2 years old). When we arrived at the Resort they had no record of our reservation. We had our PAID confirmation in hand and they still insisted that we had no reservations. An hour later they said the only thing they could offer us was their sister resort Presidential Suites. They assured us that this was a comparable resort. IT WAS NOT. This was no resort. It had decorative pools, neither kid friendly. It had one restaurant, 5 tables and 5 chaffing dishes as choice of food. It was not clean or anything at all what we were looking for. While there we were informed that they had 24 other rooms taken by people who originally had reservations with Be Live Grand.

After literally over 6 hours on the phone with Orbitz trying to get them to rectify the situation we finally got into a new resort THE NEXT DAY. We lost an entire day of our vacation. This resort obviously sold our rooms to higher paying customers.

Moral of the story is..Stay away from Be Live and dont bother putting your trust in Orbitz.

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Awesome
Be Live Grand Punta Cana

User Rating:  Be Live Grand Punta Cana Review: 4.00 of 5

Posted by:  Alana  on Feb 27, 2012  >  1 contribution(s) Canada
Visited on: Feb, 2012 | Leisure | With Group
1206 people found this review helpful

My stay at the Be Live Grand was wonderful. Great staff (aside from one or two but they can't all be perfect), good food, nice beach and our room was great! We stayed in 9108 and it was great as it was ground level and had a pool and bar right in front of the building and also a pool right behind it- outside the patio doors.
I enjoyed my stay very much and would definitely go back!

Room Number:
9108

Arrival:
Our arrival was very quick and easy! Good staff!

Rooms:
Room 9108 was great! Good housekeeping except some days it was late in the afternoon by the time they got there but we didn't mind as we were not there to be in the room!

Restaurants and Bars:
Most of the food was very good. Breakfast buffet was great!
Bars were great! The main bar could have used more staff as sometimes it got very busy. Banana Mama is an awesome drink :)
The Gourmet restaurant and Mexican were my favorite dinners!
We loved the pizza at the sports bar and the bar tending staff at the sports bar was especially great! We had so much fun there.

Beach/Pools/Grounds:
Beach was great! Pools were great and the grounds were well kept!

Activities on and off the Resort/Hotel:
I went to the dolphin explorer and had an awesome time swimming with the dolphins!
I also went dune buggying which was a lot of fun and very neat to swim in the cave!
I had a massage at the spa which was amazing!
Two of my friends went golfing and enjoyed themselves!

Other Comments:
There were a couple of staff members who were exceptional! Aigel the security man was so kind to us. We really appreciated him being around :)
And Emmanuel at the sports bar was awesome! We had so much fun with him!
Keep up the great work at Be Live! Hope to see you all again sometime!

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