The Grand Palladium Bávaro Resort & Spa Reviews

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The Grand Palladium Bávaro Resort & Spa  

C/ El Cortecito, Playa Bávaro, Punta Cana

Our Best Visit Ever
Posted by: Valerie  on Oct 10, 2014
see all reviews

The Grand Palladium Bávaro Resort & Spa Reviews
The Grand Palladium Bávaro Resort & Spa Pictures and Information
The Grand Palladium Bávaro Resort & Spa Bavaro Beach Dominican Republic

#14 of 29 Hotels in Bavaro Beach

user rating 4.5

based on 13 review(s)

The Grand Palladium Bávaro Resort & Spa Information

The Grand Palladium Bávaro Resort & Spa is set in an exceptional spot right on the sea front of the well-known Bávaro beach. It is built on an enormous site next to the Grand Palladium Palace Resort Spa & Casino and Grand Palladium Punta Cana Resort & Spa. The facility is surrounded by a coconut palm plantation and lush tropical vegetation.

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The Grand Palladium Bávaro Resort & Spa Reviews

The Grand Palladium Bávaro Resort & Spa Review: 4.5 of 5 13 review(s)
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Stayed 4-11/02/2010
The Grand Palladium Bávaro Resort & Spa

User Rating:  The Grand Palladium Bávaro Resort & Spa Review: 4.00 of 5

Posted by:  Rick & Cheryl  on Feb 21, 2010  >  1 contribution(s) Canada
Visited on: Feb, 2010 | Leisure | With Spouse/Partner
2064 people found this review helpful

Your Arrival:
Flew out of Toronto with Air Transat on time. Extra money for Club Class was worth it. Very good flight. Customs in Punta Cana was very quick and painless. Air Transat desk gave us proper instructions to our transportation and our hotel was the first stop. Check in could have been better handled by the front desk staff. We were given room keys that didn't work, information package in French instead of the English we requested, and our room was missing many items as advertised in the Air Transat Imperial Club option. The front desk was advised of the items we didn't receive so as not to be billed for them on check out.

Imperial Club room on the ground floor was very clean, king size bed. Maid service was excellent. We left dollar bills for tips each morning which the maid really appreciated and we were rewarded with additional supplies in the fridge and bathroom. The pillows were inadequate, too flat, and the hotel wanted to charge $3 per night for extra pillows which we didn't go for. Pillows should be included in a 4 1/2 star hotel.

Restaurants and Bars:
Food was fabulous! Selection was excellent, and the 3 a la carte restaurants ( Italian, Mexican, Brazilian) had a variety of choices and the staff were entertaining and wonderful. The other nights we ate at the buffet in the Bavaro section and were very impressed with their theme nights. Coffee is not what we are use to and water was not hot enough for tea. We had access to 13 bars and 14 restaurants. The only bar tender we found unpleasant was at the far end of the beach. The pool bar staff were great. Drinks were abundant, not watered down, remember to bring your travel mug as their glasses are small.

The beach is the reason for going to Punta Cana and it did not disappoint us. Up early before 7:30 to reserve an umbrella and chairs. We brought our own towels so we could ensure our towels were different from all of the other blue hotel towels at the beach. Hotel towel service was good. Pool was clean and enjoyed the activities. Grounds as mentioned in other reviews were immaculate.

Activities on and off the Resort/Hotel:
We did one excursion and that was the Bavaro Runners all day trip. Highly recommend this tour. Air Transat rep arranged free taxi to/from Nicole's shop located about 10 minute drive where we found the best deal on rum. We spent a lot of time on the beach and participated in their activities. Fun for a laugh.

Other Comments:
We had great weather all week long, sunny and 31 degrees. The resort is huge so expect to walk a lot. There is a train which takes you to the other resorts but is crowded at night. The casino is small and not air conditioned. There are 2 separate night shows which were only okay. The magician was very good. There are flea markets around the pool and near the casino selling paintings, jewelry and cigars. They want to barter. This resort is not the place for shopping. Acquiring internet time is tedious and the screen is in Spanish of which there are no instructions. If you do not obtain your password before 1 pm, the front desk will charge you $8/hr when you are allotted 30 minutes a day free.

Our pick up was for 6:30 pm and check out was at 12 noon. You can opt for either a late check out for $61 until 6 pm or use the courtesy room. We asked for the late check out well in advance and were told 'yes' and to return later that day to pay. When I returned with my money, I was told 'no' we couldn't have the room. My wife was upset and she returned an hour later asking for the late check out and was told 'no problem'. We received our confirmation and paid at check out the next evening.

Because of the problems with the front desk, we would not likely go back to this resort but would try the other resorts in the complex.

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We would return to Grand Palladium Bavaro
The Grand Palladium Bávaro Resort & Spa

User Rating:  The Grand Palladium Bávaro Resort & Spa Review: 5.00 of 5

Posted by:  Dave from Brantford, Ontario  on Sep 1, 2009  >  1 contribution(s) Canada
Visited on: Sep, 2009
1571 people found this review helpful

Arrival: August 14-21, 2009:
Flight to Punta Cana from Toronto was on time and easy. We flew Air Transat from Toronto. There were several screaming young children that made the flight seem longer. We landed around 4:30 and were at the resort by 6. We were greeted by our Imperial Club concierge, Waldin. He was amazing. We were given a package of material and black bracelets. Our room was ready and the bell man took our luggage and drove us in a golf cart to our room, 1284.

We had requested a Jr. Suite with 2 double beds, close to the beach. I was travelling with my 19 year old son. We were upgraded, free of charge, to a Romance Suite in building 28, overlooking the beach and ocean. The suite had a king size bed and sofa bed and I initially said we wanted 2 doubles, but my son liked the proximity to the beach and was prepared to take the sofa bed. It was not comfortable but he didn't complain. The suite was very big. It included an outside terraza with a thatched roof, that included a shower and hammock. The jets in the hot tub didn't work. Several other issues in the bathroom were taken care of.

Restaurants and Bars:
We ate most of our meals at the buffet restaurants. We tried 2 al a carte restaurants, steak/seafood and tex/mex and they were both good. The buffet was more than sufficient and the food was good and lots of variety. The service was very good and the staff were friendly. The Saturday night beach BBQ was fun. Language was not an issue as most staff spoke English. We really didn't frequent the bars enough to comment.

The beach is spacious and beautifully clean. It was a bit slow, perhaps at 60% capacity, so there were plenty of beach chairs and palapas. There was always activity on the beach with kayaks, Hobie cats, diving tours, and parasailing. Of course, there were topless female bathers on the beach, mostly higher up near the palapas. We didn't spend much time by the pool but it did look nice. The grounds are beautiful with many flowers and a nice assortment of trees.

Activities on and off the Resort/Hotel:
We didn't go on any tours, but many were offered. We were warned not to buy tours from beach vendors. We went to entertainment on 2 nights. The show starts at 10pm. The Friday night show was a big Las Vegas type production show which really didn't do anything for me. It was mostly in Spanish and just not exciting. We were advised to go to the Tuesday night Michael Jackson show by Waldin and it was quite entertaining. Of course, all the music was recorded but the dancing was very good.

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We definitely recommend this complex to anyone interested
The Grand Palladium Bávaro Resort & Spa

User Rating:  The Grand Palladium Bávaro Resort & Spa Review: 5.00 of 5

Posted by:  Mike & Elda from Markham, Ontario  on Jun 1, 2009  >  1 contribution(s) Canada
Visited on: Jun, 2009
1556 people found this review helpful

Arrival: May 10-17
Arrival was great. We flew in on Canjet, first flight out of Toronto. Surprised how much leg room the plane had. When we got to the Hotel our "package" (we had imperial club) was on a table as we entered the lobby. After picking up the package you go to the front desk for check-in. Since we were early our room was not ready so they gave us our bracelets (Black) and were sent on our way to have some lunch at the beach restaurant.

With Imperial Club we got a Jr. Suite. We were in Building 37. We requested a King Size on an upper floor but we got two doubles on an upper floor. We didn't feel like changing rooms so I just removed the middle table and pushed both beds together. It worked out fine. The room was HUGE! The bathroom was also massive. The hot tub was more than enough for two people. Everything in the room worked properly and we had no issues.

Restaurants and Bars:
We only tried two of the restaurants on the property. We tried the Italian and the Mexican. Both were excellent and we had no issues with the food or service. The buffet was excellent as well. There was always something that we said WOW that's amazing! We really enjoyed the pizza especially the garlic one! The crepe station was also a great touch. Gala night was great! Huge selection of food. I have to say the Lamb dishes at this resort were fabulous. The only bar we really went to was Hemmingways. This was a very nice bar and the fruity drinks were made with real fruit and not the slushy stuff. We are early risers so by the time dinner was done we had a quick drink and were off to bed.

What can we say about the beach! AWESOME! There were always plenty of chairs available no matter what time you came down. If you wanted a Palapa you needed to play the game. We were down to the beach by 7:30am and were always able to get a palapa. If you don't get one don't worry as there is plenty of natural shade from the palms. We didn't spend much time by the pool but it did look nice. The grounds are immaculate! The gardeners do a great job keeping the place beautiful.

Activities on and off the Resort/Hotel:
We didn't go on any tours as we are beach bums and like to just relax on the beach. We really wanted to check out Steve's Bar but totally forgot what day it was until it was too late. We definitely check it out next time.

Other Comments:
We definitely recommend this complex to anyone interested. We are kicking ourselves by not coming to this resort sooner. We will definitely be back to the Palladium Complex again.

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