VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Reviews

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VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)  

White Sand, Carretera Arena Gorda , Bavaro, Punta Cana

Loved all of it
Posted by: mariam on May 28, 2014
see all reviews

VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Reviews
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Pictures and Information
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Bavaro Beach Dominican Republic

#7 of 29 Hotels in Bavaro Beach

user rating 3.4

based on 28 review(s)

VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Information


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VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Reviews

VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 3.4 of 5 28 review(s)
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Bad food, bad service, the rooms (renovated or not) are not particularly nice.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 2.50 of 5

Posted by:  Austin from Toronto  on Jan 1, 2009  >  1 contribution(s) Canada
Visited on: Jan, 2009
542 people found this review helpful

Arrival: January 3 to 10
Arrived late at night (1am). Loooong check in process!

Rooms:
We had a 'renovated' room. Unfortunately in Dominican standards renovated is the same as 'unfinished'. No door frame on our bathroom door, which meant that the door could not be closed. Floor tiles hadn't been grouted yet. Mini fridge did not work because there was only ONE working outlet in the whole room.
But in comparison to some other 'renovated' rooms, ours was one of the good ones, so we decided to keep it.

Restaurants and Bars:
The food is mediocre at best. Definitely not that of a 4-star resort. The service is pretty well non-existent. Every time I went to one of the bars I felt as if I was bothering the bartender. The service in the buffet restaurant is downright atrocious! They do not re-set the tables once someone leaves, so you'll have to look for cutlery, glasses, etch. Very frustrating!

Beach/Pools/Grounds:
This is where the resort makes up for the bad rooms, food and service; the grounds are immaculate, the pool is beautiful and the beach is stunning! Lots of chairs by the pool and beach.

Activities on and off the Resort/Hotel:
We did not go on any tours, but from what we heard there really isn't much to do.
The activities at the hotel are minimal and repetitive.

Other Comments:
Punta Cana has amazing beaches; I will definitely go back. But there is no way that I will ever stay at this resort again.
Bad food, bad service, the rooms (renovated or not) are not particularly nice.
This should NOT be listed as a 4-star resort.

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If you just want to relax and get good value for your money this is good place to go.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 4.00 of 5

Posted by:  Candy  on Jan 1, 2009  >  2 contribution(s) Canada
Visited on: Jan, 2009
544 people found this review helpful

Arrival: Dec 19-26, 2008
Got to the hotel at 11am, got our bracelets and had to wait until 3 for our rooms, no big deal, our carry on luggage had all we needed, went to the bathroom and changed and headed to the pool for a swim and cervasa. People complained that they didn't get a room right away. Be more prepared people. These things happen.

Rooms:
The rooms were average, nothing fancy. Very clean. Water and soft drinks replenished daily. The bathroom had a strange 9 panel window in it.

Restaurants and Bars:
I really thought the restaurants had a great variety from Steak,pork chops, roasted pig, lamb, chicken, turkey, seafood and pasta stations, hamburgers hotdogs fries, salads fruit. Nothing to complain about. We have stayed in 5 stars and the buffet was pretty much the same at all resorts. The bars... they are very small, the one in the lobby and by the pool could be alot bigger, only room for 1 bartender.

Beach/Pools/Grounds:
Simply beautiful, the only thing it doesn't have is the fancy, fountains and sculptures. not a big deal

Activities on and off the Resort/Hotel:
Went on the Bavaro Runners Zip Lining adventure, left at 8am and was back by 12:30. the zips are very fast, so most of your time was spent driving up the mountains.

Other Comments:
If you just want to relax and get good value for your money this is good place to go. No matter were we have gone there is always people who complain about something. But remember you are in a 3rd world country, don't expect what you have at home.

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If you can avoid going to this resort, do so.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 2.00 of 5

Posted by:  Mike and Rob  on Jan 1, 2009  >  1 contribution(s) United States of America
Visited on: Jan, 2009
581 people found this review helpful

Arrival: January 25 2009
We arrived to this facility after a flight cancellation. We were sequestered in an area of the airport for 8 hours without food or water until they found this place for us to stay in. (Turns out US Air has a contract with this hotel.)

Rooms:
The room was horrid. The floor was so dirty that we had to keep our shoes on the entire time there. The pillows are nothing more than lumps of foam stuffed in a pillow case. The mattress was like a slab of stone from a medieval monastery. The bathroom had dirt and sand all over it and within the sand were many sand lice and other beach bugs. The air conditioner was non functioning, the television did not work, the towel rack was coming off the wall, the towels themselves were rough, gray and dingey. The lock on the door looked as though it had been broken into a few times.

Restaurants and Bars:
In spite of the fact that our flight was cancelled and our luggage was lost, we were told we could use the restaurants. We went to the Italian restaurant and were refused service because my travel companion had shorts on. When the manager was told about the luggage situation he simply stated that it wasn't his problem. To smooth things over, I offered to order something to take back to the room as there is NO room service. The manager again, refused. Essentially we were stranded travellers forced into this dump of a place and then forced to go without food for the entire day. My friend has a bad leg so I ran to the buffet as they were in the process of closing down and with the help of one of the staff was able to at least pull together a salad for us to share.
Coffee is had via a vending machine in the lobby. For instant coffee it wasn't too bad but don't expect brewed coffee here at any time.

Beach/Pools/Grounds:
Beach area is beautiful and the grounds are well manicured. However, the "packaging" of the place does not preclude the lack of service from the management.

Activities on and off the Resort/Hotel:
The one show that we saw made me long for a high school production anywhere in the world than to have to watch this sorry excuse for entertainment.

Other Comments::
The bathroom does NOT have any amenities, so if you don't bring your own you will end up spending a small fortune on toiletries. You will NOT, however, be able to buy soap in the gift shop as they don't carry it!
If you do go to this resort, be sure to pack bug spray for the room and the body for when you go out. Bring Lysol for the sheets because ours had body funk and perfume reeeking from them so I doubt they bothered to change the sheets after the last guest left. The pillows are nothing more than broken bits of foam stuffed into a pillow case, be wise and bring your own. The mattress is as hard as a slab of stone from a medieval monastery, bring something soft to lay on or your back will hate you.
I would also suggest that you bring ear putty for when you go into the shower. There is a sign on the bathroom mirror indicating that you cannot drink the water so plug up your ears to avoid having any parasites finding a home in them. Overall, this shoddy resort is nothing more than a gimmick to get you to buy time shares. The fact that US Air has a contract with them for stranded travellers simply boggles the mind.
The 4 star rating is according to Dominican Republic standards and NOT by global standards. In the rest of the world, this resort would be lucky to get either a one or 2 star rating. The staff really try hard but the management over all seem quite clueless. If you can avoid going to this resort, do so and find yourself something more worthy of your time and hard earned money.

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1 week would have been plenty at this resort.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 3.00 of 5

Posted by:  Rob from North Bay  on Jan 1, 2009  >  1 contribution(s) United States of America
Visited on: Jan, 2009
545 people found this review helpful

Arrival: Jan 8-22/09 Luggage was lost by Air Transat but luckily was found within 24 hrs. Hotel staff is friendly.

Rooms: Rooms are well below the advertised "4 Star". Having been to approx. 15 resorts in the Carib/Mexico/Med this resort was a huge disappointment. No art/mirrors on the walls just white paint. No pull knobs on the dressers. Beds were very comfortable.
Changed rooms 2 times. Construction next door, and ants in the bedding and the AC would not work. Reported the AC and ants twice (1130 & 1 pm) front desk ignored the problem. I spoke to the front desk at 5:30 and demanded a new room about 1 hour later received a new room. Initially they wanted me to wait 1 hour to fix the room I was in. I refused as the had 6 hours to correct these problems and chose not to.

Restaurants and Bars:
Food was OK. Buffet was far better than the dining room sit down meals. Although huge waits for tables. No complaints about the bars...they were great!

Beach/Pools/Grounds:
Beach was spectacular! Pool was clean and water was warm. Palm trees and landscaping are the only way this resort is classed as a 4 star.

Activities on and off the Resort/Hotel:
You are about 20 minutes from Punta Cana. $20 USD cab ride. No "Free shuttle" as advertised. I asked for snorkling gear and had to argue with the attendant to get the gear. Attendant was more interested in selling a diving tour than passing out the amenities as advertised.

Other Comments:
We stayed 2 weeks and made the best of it. 1 week would have been plenty at this resort. Large Euro and Quebec population, both equal 70% of the hotels guests.

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The rooms were small but clean and the staff was very friendly.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 4.00 of 5

Posted by:  Charlene from Kingston, On  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
550 people found this review helpful

Arrival: Jan. 31 - Feb. 7
Arrival Jan. 31. Check in was quick and the front desk staff friendly. There were 23 of us in our group ranging from age 7 to 61.

Rooms:
Rooms were basic, but clean. If you want to spend the extra money, you can upgrade to the Cayena Beach club which has nicer, larger rooms.

Restaurants and Bars:
One buffet restaurant,plenty of variety for breakfast, luch and dinner. Food is well prepared, the chicken is amazing and the pasta and stir fry stations are very good! Italian restaurant was good, and some others from our group tried the other a la carte and the seafood (charge involved at this restaurant) and all said the food was good at these places as well. Poolside grill was the favourite for everyone with pizza, roast chicken, hotdogs, burgers and fries. also a small buffet in the bar beside the grill. Plenty of bars.

Beach/Pools/Grounds:
The beach was beautiful, and the pool and grounds were well taken care of and clean. Plenty of lounge chairs everywhere.

Activities on and off the Resort/Hotel:
There are very few activities during the day. There is a different show every night and some are quite entertaining. Some of our group did swim with the dolphins and said it was well worth the money. Some others in our group did the swim with the sharks trip and also said they enjoyed themselves.

Other Comments:
If you are looking for five star pampering spend the money and go to a five star resort. For the rating, this is what I expected from this resort. It was clean, the rooms were small but clean, and the staff was very friendly. If you do go to this resort, make sure to visit Senencio at the pool grill bar and have a mamma uana with him. He was very entertaining and a lot of fun. Wilhelm at the front desk is also a big help. If you are looking for a relaxing trip, with good food, this is a good place to go.

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A very enjoyable time.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 4.00 of 5

Posted by:  Bob  on Mar 1, 2009  >  10 contribution(s) Canada
Visited on: Mar, 2009
526 people found this review helpful

Arrival: Feb. 23 - March 9
We stayed at the VIK Arena Blanca from Feb. 23rd to March 9th. As usual, I left with a degree of trepidation based on reviews I had read, only to discover, again, that so many negative reviews are written by people who live to complain or are fixated on one aspect of a resort that they feel did not live up to their expectations.

Firstly, the VIK is a good resort, not particularly elegant or great but good! The rooms are basic, but they're more than adequate and kept very clean. If you have a concern or a problem, it's attended to quickly. We had, as an example, condensation that was building up around the A.C. unit which created a slow drip of water from the ceiling on to the floor. We reported it. It was repaired the same day, and we received a letter from management apologizing for our inconvenience. Yet, it was no inconvenience at all. Anyway, the rooms are okay. They're comfortable, there's a balcony, and plentiful hot water in the shower. We stayed in building 5 (#4 has been renovated if you're interested), and from our balcony we had a wonderful view of both the pool and the ocean, even though we did not face directly on the ocean.

Some reviewers complained about the food. I'm not a particularly fussy eater, but I do have certain standards and preferences. Bottom line - the food is very good. It's a smaller buffet than some, but the quality was consistently good if albeit a little salty for my tastes. There was everything from lamb to calamari, from chicken to roast beef and steak as well as fresh salad vegetables, cooked veggies; really too much to list. If nothing else appeals to you there was the pasta station and the oriental station; both were very good. The breads and pastries were world class and the ice-cream was excellent. Breakfasts were a treat. Enrique, the egg guy, is an artist. There again, for breakfast, there was so much to choose from. The coffee was excellent and the juices were very good, and there was always a wide choice of fresh fruits. I ate lunch at the Buccanero restaurant which is next to the pool. Excellent pizza, grilled chicken and ribs, burgers and dogs could be had there. As well there was a small buffet. Again, bottom line, the food was good to very good.

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Pay a little more to stay at the Iberostar or Riu.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 3.00 of 5

Posted by:  Sherry from Barrie  on Mar 1, 2009  >  1 contribution(s) Canada
Visited on: Mar, 2009
556 people found this review helpful

Arrival
We arrived late at 11:30pm and received no welcome, not much staff around.

Rooms
Full of mosquitos. yuk! my son was up all night screaming.

Restaurants and Bars
Restaurants al le carte were a little boring, bars were okay but can get very busy only 2 bars near the ocean and pool for over 1200 people

Beach/Pools/Grounds
Beach is gorgeous, pool was large and the grounds were okay and kept clean.

Activities on and off the Resort/Hotel
Acitivies around the resort were limited, not alot of staff to get people involved. We did no tours on this trip.

Other Comments
If you are looking for a nice beach this is the spot in Punta Cana, but the resort itself I would not recommend to anyone. I would definately pay a little more to stay at the Iberostar or Riu. The mosqiutos were horrible, but further down the beach the other resorts had none. I can only assume that it was caused by a sewage problem, one day the toilets were not flushing and there was no water to take a shower. they are trying to improve the apperance of the rooms as far as upgraded them, but that only included paint, new tiles on the floors and new linen oh yeah and a flat screen tv on the wall. Overall, we put the lack of staff and the rooms aside and had plenty to eat (the buffets were very good) and had a blast. Weather was great!

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We just wish we would have found this website before we booked!
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 3.00 of 5

Posted by:  Londa from Manitoba  on Apr 1, 2009  >  2 contribution(s) Canada
Visited on: Apr, 2009
634 people found this review helpful

Arrival: March 25 - April 1 We arrived and checked in promptly. The staff was friendly. Very accomodating, initially...Untill we had a problem with our room.

Rooms
We booked with Transat and were guaranteed renovated rooms. When we got to our rooms the first thing we did was walk right back out and go to the front desk. The "renovated rooms" looked absolutely nothing like the pictures. (We have stayed other places and you feel like you are walking into the pamphlet). We had two beds and when we asked about getting a king and a renovated room they laughed at us and told us none was available. When we told them it didn't look anything like the picture the manager looked at us and said "have you ever heard of photoshop?" We argued with them for ever and they did absoltely nothing to help us. As we were talking to them 3 other couples came to complain about their rooms also. Our room was clean, few things broken, beds not too comfortable and the pillows were awefull. There were lots of mosquitos.

Restaurants and Bars
We found the food to be okay. Nothing to complain about. You don't need a reservation at the a la cartes and you can go as many times as you want. This was really nice. The people working them were nice but none to quick to serve you

Beach/Pools/Grounds
The beach was gorgeous. Ocean and sand was awesome. The pool was nice and had lots of chairs. The grounds were always clean and well kept.

Activities on and off the Resort/Hotel
We didn't do any activities at the resort. The tours we did were, Marinarium which was a short snorkle with few fish and then swimming in a roped off area with sharks and stingrays. Which was really cool. We also did the Zipline Adventure which was awesome. So much fun with well trained staff. One night at the hotel they had acrobats come in the evening which was amazing. The only show that we watched.

Other Comments
The Cayena beach club recruiters were brutal and very aggressive. They would hang aroung the entrance to the buffet like sharks. We would not recommend this resort stricktly because of frustration with transat and the faulcity of their pamphlet. We had not been on a vacation since our sons were born. And to have to squeeze into a double bed for 7 nights was not what we expected. The Transat rep was also frustrating because she didn't really care about our satisfaction. And we had to fight with her to help us get a better room. Which still didn't work in the end. Even though we had a rough start, we made the best of it and still had a great relaxing holiday. We just wish we would have found this website before we booked!

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Our room was not the greatest but this is what we expected.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 3.50 of 5

Posted by:  Mario from Ottawa, Ontario  on Apr 1, 2009  >  1 contribution(s) Canada
Visited on: Apr, 2009
685 people found this review helpful

Arrival: April 3 - 11
we landed in Punta Cana at 02:30 am, Once we had our luggages and clear immigration we were on our way to our resort. The reception was great, Whelan was our greeter and everything went smootly.

Rooms
Our room was not the greatest but this is what we expected. It was cleaned every day and we never had problems with the staff when something was needed

Restaurants and Bars

We did enjoy every meal we had, selection off food sure pleased us. Can`t say anything bad about the bars,

Beach/Pools/Grounds
The Beach/Pools/Grounds were cleaned every day. We did have to get up early to be abble to get a spot with shade but that was not biggy.

Activities on and off the Resort/Hotel
We went to Sahona island by catamaran and came back by speed boat. The best part was being able to swin in the carrabean sea and seeing / holding a couple star fish.

Other Comments
Couple thing we disliked.
Being from Ottawa were smoking is prohibited everywhere, we never got accustomed the the smoking in the dinning areas. Even on the beach we tried to find a spot closest to the beach we would not have to deal with the smoke.

mario.marieclaude@gmail.com

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This resort DOES NOT deserve 4 or 3 STARS.
VIK hotel Arena Blanca (LTI Beach Resort Punta Cana)

User Rating:  VIK hotel Arena Blanca (LTI Beach Resort Punta Cana) Review: 2.50 of 5

Posted by:  Eva from Houston, TX  on Jul 1, 2009  >  1 contribution(s) United States of America
Visited on: Jul, 2009
680 people found this review helpful

Arrival: June 27, 2009
On June 27 2009 my husband, myself, a couple with a child and three young girls got stranded in Punta Cana due to an overbook fly. The airline sent us to this MOTEL 6 looks like resort.
Upon our arrival, checking in was madness. The three receptionist run around as if they did not know what to do and arguing among themselves of misplacing pens. They did not HAVE ENOUGH PENS for us to fill out the check-in forms. I open my purse to get my own pen.

Rooms:
The couple and I got our room first. The girls had to wait because the rooms were not clean. Our room was mouldy, two twin size together, the AC was loud, the pillows were the cheapest one. I was MAD! Later that evening after dinner we run into the girls and they told us that they were given dirty rooms. It was 9PM by then and they were still waiting for a clean room.

Restaurants and Bars:
We were hungry and went to the Buffet. The food was nothing out of this world and I got beaten by mosquitos there. The next day during breakfast, flies were on our table. If smoking bother you, this is not a place for you.

Beach/Pools/Grounds:
I walked on the beach the next morning and saw lots of seeweed. I did not see this at the Melia Caribe were we stayed for 4 days.

Activities on and off the Resort/Hotel:
No, all i wanted was to leave this resort.

Other Comments: I have very good memories of Punta Cana and probably go back, but I do not recommend this resort. This resort DOES NOT deserve 4 or 3 STARS.

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