Majestic Elegance Punta Cana Reviews

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Majestic Elegance Punta Cana  

Punta Cana, La Altagracia. Dominican Republic.

Trip # 5, Different but still very nice
Posted by: Allan on Feb 20, 2015
see all reviews

Majestic Elegance Punta Cana Reviews
Majestic Elegance Punta Cana Pictures and Information
Majestic Elegance Punta Cana Punta Cana-Bavaro Dominican Republic

#1 of 80 Hotels in Punta Cana-Bavaro

user rating 4.1

based on 70 review(s)

Majestic Elegance Punta Cana Information


This spectacular 5 star all inclusive hotel resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. “Comfort and style”, describes the New Majestic Elegance Punta Cana.

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Majestic Elegance Punta Cana Reviews

Majestic Elegance Punta Cana Review: 4.1 of 5 70 review(s)
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bad and then some
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 3.00 of 5

Posted by:  Amy  on Dec 16, 2010  >  1 contribution(s) Canada
Visited on: Aug, 2010 | Wedding | With Group
601 people found this review helpful

was not very pleased with this resort. food was great but the service left a lot to be desired. no beach towels to be found. went with a group to my nephews wedding. I found this resort to be lacking is there PR department. I found them to be rude and uncaring of circumstances.

i would not recommend this resort until they supply people with towels and are more pleasant to the guests especially in the Plus section for adults.

Rooms: there is no privacy for someone that is sharing with a friend. the toilet is separated from the shower which is separated from sinks. no privacy to change from your room mate. for a parent sharing with a son or daughter there should at least be some privacy when changing.

Towels people we must have beach towels.

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This resort is second to none
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 5.00 of 5

Posted by:  Kenneth  on Dec 14, 2010  >  1 contribution(s) Canada
Visited on: Dec, 2010 | Leisure | With Spouse/Partner
604 people found this review helpful

We stayed the week of Dec 04 to Dec 11 2010

Room Number:
3416

Room Block:
4

Arrival:
Very fast check in,and butler takes you on a resort tour while your luggage is delivered to your room.

Rooms:
Large and well laid out.There is a large king canopy bed,plasma tv,dvd player and a jacuzzi.The room bar includes bottled water,various soft drinks,beer,champagne and four bottles of your choice of liquor.
Beside your door there is a secure cupboard that the butler accesses from the hallway and you access from inside for your room service.Thus no trays to trip on.,The shower has 4 shower heads(3 on the wall).Fun for all

Restaurants and Bars:
Vast choice of restaurants and bars so numerous there is never a lineup

Beach/Pools/Grounds:
The grounds and the beach are beautiful.There is a winding pool hundreds of meters long lined with anything from swim up bar,lounge areas, bridges, kids area and theraputic areas and washrooms.

Activities on and off the Resort/Hotel:
Lots of activities for all ages

Other Comments:
We booked the adults only area for a very small fee of $59.00 for the week and was it worth it.Priority check in,late checkout(up to 4 hours) past reg checkout at noon,newspaper,priority reservations for the French,Japanese,and Italian restaurants,also we can use the Italian Restaurant for breakfast,lunch,and dinner verus just dinner without adults only.There is the use of 4 extra bars on the beach that cater to your every need from premium drinks delivered to your beach lounge,to many types of fresh finger food 24-7.At these locations free internet also awaits you.If this isn't enough how about Bali beds just for you.

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The Majestic Elegance is exactly that, Pure Elegance and Excellence
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 5.00 of 5

Posted by:  Patrick  on Dec 13, 2010  >  1 contribution(s) Canada
Visited on: Dec, 2010 | Wedding | With Spouse/Partner
579 people found this review helpful

My wife and I travelled there April 2-9, 2009 and February 2-9. 2010 for weddings for family members. The Majestic was good to great the first time as it had just opened up 5 months previously November 2008. there were a few minor hiccups but nothing major and it was not taken of immediately.

The second trip can only be classified as excellent to fantastic. Everyhtign was perfect. The food, the beach, the staff, the weather, the accomodations were fantastic. The Bavaro Beach is beyond compare and second to none anywhere else in the Cariabbean-spelling?? The wedding party thanked my wife greatly for recommending the Majestic Elegance to them.

My wife and I will be going back for aproximately 9 to 12 days in March 2011.

Arrival:
This was great. We were greeted by staff who took our bags to our rooms. Chech in was wery speedy.

Rooms:
A great room that overlooked the courtyard where the nighlty enteraintment was held.

Restaurants and Bars:
They were great and highly recommend the Flavours Buffet, Italian restaurant and Steak House.

Lots of bars on site with different liquors and one national bear - El Presidente

Beach/Pools/Grounds:
Beach is fantastic-42 km's of fine white sand

Activities on and off the Resort/Hotel:
Always activities to keep you busy if you do not want to stay on the beachor by the pools

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Romantic and fabulous!!!
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 5.00 of 5

Posted by:  nancy  on Dec 11, 2010  >  1 contribution(s) Canada
Visited on: Dec, 2010 | Leisure | With Spouse/Partner
614 people found this review helpful

My husband and i went to the Majestic Elegance on Nov 26th.

Room Number:
3330

Arrival:
Our arrival was a bit rough, had to wait three hours for our room, did not really find out what the wait was but they set us up with drinks and a beautiful air conditioned lobby to sit in while we waited, we also walked around to get to know the resort.

Rooms:
The rooms were exactly as we had seen on the internet, we had requested ocean view but got pool view which was ok, you have to give a little when you vist third world countries.The room was spacious and CLEAN, NO BUGS ever.We stayed in the elegance club section a MUST if you want luxuary, our butler had a bubble bath with rose petals drawn for us after our day trip on the catamaran, how nice was this!!!Occasionally when we came back from a day at the beach our room was a little damp smell but I took febreeze amd a quick spray took care of that, you can also request a cinnamon scent for your room when the maids clean. Our room was cleaned daily with fresh sheets and towels.

Restaurants and Bars:
The food was very good, did not get sick once, everyone there is friendly and helpful. We tipped a dollar at every meal, it is well worth it.

Beach/Pools/Grounds:
The beach is amazing and clean, lots of beach recliners never have to go early and save them with towels like at other resorts.Make sure if you stay in the elegance section you go to the beach hut and sign out snorkel gear,boogie boards etc, they are all free when you stay in this section.

Activities on and off the Resort/Hotel:
The staff always have something going on, they will come and ask you to play but are not pushy.

Other Comments:
We have been to punt cana four times now and by far this is the best resort, all you have to do is ask and you shall recieve. I am planing next years vacation and I know it will be hard to top this resort, ENJOY if you decide to go!!!

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Can it get any better
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 5.00 of 5

Posted by:  Joe  on Dec 10, 2010  >  1 contribution(s) United States of America
Visited on: Nov, 2010 | Leisure | Family and Kids
539 people found this review helpful

Never have I experienced a more relaxed, and catered to vacation. The people are always smiling and seem disappointed it they cannot do something to serve you. I plan on returning next year with more of my family. Here in Alabama we consider the gulf beaches the best in the USA, but even they cannot compare with you beautiful beaches. The snorkeling was much better than I had expected and I have been to some of the best. What else can I say? Just can't wait to get back. Joe Scanlan MD

Room Number:
2120

Arrival:
Good transportation by Hotelbeds, but had to visit other hotels and had some delay on return

Rooms:
Clean and well cared for, with a big Hot Tub that was filled daily by the maid service.

Restaurants and Bars:
good choice of exotic style restaurants, but they almost drowned me with a great tasting wine or beer.

Beach/Pools/Grounds:
couldn't be better

Activities on and off the Resort/Hotel:
Good selection of activities

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Absolutely a wonderful resort !!
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 5.00 of 5

Posted by:  Alice  on Nov 16, 2010  >  1 contribution(s) Canada
Visited on: Nov, 2010 | Leisure | With Group
605 people found this review helpful

I have been to the Dominican on 3 other occassions and this is the only resort that I want to return to. The buildings are quite new and updated. The service was absolutely wonderful and the food in the a- la carte was excellent. The room was the nicest I have ever had from the comfortable bed with a pillow top mattress to the pillow selection ( obus form as well) .. an inroom spa tub and liquor included in the room for free. The shower stall ... well.. amazing doesn't even come close. It had a rain shower as well as a hand wand and 3 body sprays... completely relaxing. A special thanks to a few of those that made our stay outstanding: Keyla at the front desk, Francis at the main Bar and last but not least our wonderful beach waitress.. Yolanda. Thank you all... we'll be back!! a definate 5 star

Restaurants and Bars:
Loved the Italian and Seafood a la carte restaurants. The food and service at the Steak house wasn't up to par but didn't ruin the night either. Unfortunately the only way into the French restaurant is if the man has complete dress pants, dress shirt and closed dress shoes... no sandals, runners or exceptions....

Beach/Pools/Grounds:
the Grounds were beautifully maintained and we saw weddings there everyday. It was a stunning background for a wedding!

Other Comments:
One really nice touch that I have never seen is they welcome special events with a ribbon across your door saying... happy anniversary or happy wedding... etc... so nice !

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Beautiful Resort/Poor Services
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 2.00 of 5

Posted by:  Ally  on Jul 22, 2010  >  1 contribution(s) United States of America
Visited on: Jul, 2010 | Leisure | With Group
609 people found this review helpful

If this is your first resort..you will be happy...

Arrival:
Arrived 7/8/10..room was not ready until after 3p.m.
We had 8 people...one of the room was in a different bldg....we were not together as requested

Rooms:
Housekeeping: The rooms were clean once a day...gave us only 2 bath towels and no wash clothes. We did not have a comforter for the entire stayed. The mini-bars was not stocked everyday. The carpet had gum when we first arrive..we purposedly wait to see if they would clean it..it only goes to show they did the bare minimum of cleaning..The mirror at the bathroom sink was dirty...and the room did not a full length mirror. It's like getting dress in the dark...The bathrobe was dirty and ripped...Complaint was made to the housekeeping, but language was a barrier...Finally complain to the Guest Relation Manager...but no change. I saw the manager 2 days later..and he asked"was the problem taken care of ?" I told him NO and I gave up..he just smile and didn't do anythingelse to rectify the problem.

Restaurants and Bars:
Restaurants: Foods were good..not great..The Seafood rest...we had to send the Lobsters back and still was not cook..
The steak house couldn't seat all 8 people at a table..the hostess sat 6 at 1 table and the other 2 at another table..until we complain to the manager..they finally took care of the seating arrangement

Bars: Lack of staff in restaurants and bars. Only certain bars had top shelf liquor.

Beach/Pools/Grounds:
Beach was nice. The resort was pretty and well kepted.

Activities on and off the Resort/Hotel:
Non-motorized was included...but if you take the Hobie(sailboat) they will charge you $6.00 for insurance...You would think their equipment is already insured.

Other Comments:
The only reason we chose Elegance is because we stayed at the Colonial 2 years ago. We did not encounter any of these problems.

The entire staff needs to take customer service 101 training.

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Dissappointed
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 4.00 of 5

Posted by:  Maria  on Jul 9, 2010  >  1 contribution(s) United States of America
Visited on: Jun, 2010 | Leisure | With Spouse/Partner
492 people found this review helpful

The Majestic Elegance is a beautiful resort but I would just like to say I would never recommend this resort to anyone to stay at. If this is your first for all inclusive resort than you will like it here but if not you know what I mean. The service in the restaurants is terrible. The staff thoughout the resort are not friendly at all.

Your Arrival:
We had to wait about 2 hours before we could get into ourroom but I put no blame on the resort. Our plane arrived 45 minutes early. No problem we got our bracelets and went and had lunch after lunch our rooms were ready.

Rooms:
The rooms are beautiful and very clean. Had to laugh at the way the bathroom is set up - felt like I was sitting in a closest.

Restaurants and Bars:
Breakfast was good at Flavours. Was not happy with lunch or dinner here.
Asidito, the Steakhouse, was very good. The complaint I have is the service in all the restaurants was terrible. If you went to Asidito early the service was not to bad but not great. The steaks came out how you ordered it, but if you went later who knows how your steak would come out.
In Flavours they would seat you than when you come back from getting your food they sat someone else at your table this happened to several groups.
Sea & See is where we ate lunch it was ok but the same thing everyday.
Sea & See for dinner was good (Rock Lobster) but they did not give you enough
food if you like to eat you need to order 2 lobsters. The vegetables was like a snack.
We did not try the other restaurants because it was to hot to get dressed up.

Beach/Pools/Grounds:
The pool and the grounds are very nice and well kept.

The ladies who would gets you drinks by the pool - well lets say they were there but you did not see them to often after 12 noon.

Activities on and off the Resort/Hotel:
The shows were good. The woman vs the man is a must see it was so funny.
If you like Michael Jackson than you will like the Michael Jackson show.

on Thursdays they let the outside vendors into the resort to sell their wares.
No one tells you this, we found out by accident by walking over near the stores near the kids castle one night. These people you can bargain with.

Other Comments:
They don't supply wash cloths so bring you own. I read this on line from someone else writting a review.

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Excellent Hotel with great hospitality
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 5.00 of 5

Posted by:  Mett  on Jul 8, 2010  >  1 contribution(s) Canada
Visited on: Jun, 2010 | Leisure | Family and Kids
510 people found this review helpful

The hotel staff was the highlight of the stay. They were all extreamely courteous and friendly and accomadating to the kids.

Your Arrival:
The arrival was messy that being the Tour operator for Westjet being disorganized on a very rainy day. We had to walk in the pelting rain with kids to a bus that was parked a bit of distance. I do not blame the resort for this episode.
Once we got into the resort all was smooth.

Rooms:
I lke the rooms except I do not like the washrooms "open concept".
I prefer the washrooms being seperated by a wall within the same room.
All the rest was great.

Restaurants and Bars:
Absolutely no complaints. All the restaurants were great and the service was exceptionally good. The food was great and the service was exceptionally great.

Beach/Pools/Grounds:
great.

Activities on and off the Resort/Hotel:
The activities like the shows that they had needed improvement in quality.
Especially the bands. However most shows were entertatining.

Other Comments:
The Laundry service is a disaster. I had an expensive sports coat ironed and ruined as a result when I wanted them to press the coat.

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Disappointed
Majestic Elegance Punta Cana

User Rating:  Majestic Elegance Punta Cana Review: 4.00 of 5

Posted by:  Maria  on Jul 7, 2010  >  1 contribution(s) United States of America
Visited on: Jul, 2010 | Leisure | With Spouse/Partner
587 people found this review helpful

If this is your first time at a all inclusive you will love this place but if not you first you will be disappointed in the Majestic Elegance.
The resort is beautiful, the rooms are beautiful and very clean but the staff is not friendly. You can walk by housekeepers, bell boys, etc and you will not even get a hello. The service in the restaurants is terrible some times they would seat you and you go back to your table after getting your to find someone else sitting at your table which happened to several people not just us. The staff are very slow in getting your drinks or even coming to take your order for drinks/food. If you go to the Steak house
restaurant early your food was perfect even received the basket of rolls but if you went later in the evening the food was over done and forget the rolls.
If you go to the Sea and See restaurant make sure you order 2 lobsters because the lobsters,which is Rock Lobster, are small the the only other things you get with this meal is a small plate of vegetables (I assume that is what there were). I can say we did enjoy breakfast buffet. Lunch was not to bad at the Sea and See restaurant.
If you want a seat by the pool or even the beach especially under the umbrellas you need to get down there very early and claim your steak by 9:30/10:00 the lounge chairs by the pool are usually taken.
Another thing if you like washcloths bring your own because you will not get them at this resort this advice was given to me by another review that I read.
I thought at first this was just mean and my opinions about this resort but when chatting with other visitors who have done all inclusive before they felt the same way we did especially about the service in the restaurants.

Your Arrival:
June 27, 2010

Rooms:
very clean and beautiful

Restaurants and Bars:
food was very good here if you had dinner early (6:30/7:00)

Beach/Pools/Grounds:
grounds are beautiful and kept manicured

Activities on and off the Resort/Hotel:
the nightly shows are very good especially the Woman vs. the Men and the Michael Jackson show if you like Michael Jackson

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