Grand Paradise Playa Dorada Reviews

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Grand Paradise Playa Dorada  

Playa Dorada, Puerto Plata

Terrible!!! Food poisoning, Dirty resort, would not go back to again, even if free!!!
Posted by: private on Jan 3, 2015
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Grand Paradise Playa Dorada Reviews
Grand Paradise Playa Dorada Pictures and Information
Grand Paradise Playa Dorada Playa Dorada Dominican Republic

#1 of 17 Hotels in Playa Dorada

user rating 3.9

based on 36 review(s)

Grand Paradise Playa Dorada Information


The Grand Paradise Playa Dorada has everything you could want in a tropical vacation. The resort lies on a beautiful beach on the Dominican Republic's scenic northern coast.

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Grand Paradise Playa Dorada Reviews

Grand Paradise Playa Dorada Review: 3.9 of 5 36 review(s)
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Terrible!!! Food poisoning, Dirty resort, would not go back to again, even if free!!!
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 1.00 of 5

Posted by:  private  on Jan 3, 2015  >  1 contribution(s) Canada
Visited on: Dec, 2014 | Leisure | Family and Kids
277 people found this review helpful

Was the worst vacation I have ever had. Most of the members in our group got food poisoning as well as many others during the stay. The resort is billed as a 4 star but in reality is really about 2.5 star to be accurate.

I`m sure the resort has seen better days as many of the fixtures there are worn and old and moldy. There is mold in the rooms, even though the housekeeping staff try. Bed linens and covers are severely worn and actually torn in many cases.

The Bicycles are poorly maintained with broken brakes, worn out etc. Plugged toilets in the rooms, broken tv, cold showers, etc etc. I try to say a few nice things about a property but it is difficult in this case.

I would not go back even if the trip was given to me for free. It is just not worth the hassle, hardship, poor health etc experienced. Thank you

Arrival:
Dec 19th

Restaurants and Bars:
Fast food style margarine and salt and pepper packets. Cheap plastic outside style lawn chairs in the buffet.

Beach/Pools/Grounds:
average with loungers and benches worn and dated

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worning
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 4.00 of 5

Posted by:  lionel  on Oct 24, 2014  >  2 contribution(s) Canada
Visited on: Oct, 2014 | Leisure | With Group
293 people found this review helpful

Under new management , just arived oct 20 for 2 weeks , this hotel has always given great servise and treated their guest great until they changed management , we have been here 14 times but things have changed , upon arival they wanted to put one of our group on the second floor and he has a bad leg , he had lphoned the resort 3 times to make sure he had a ground floor and they said yes , upon arival i told them to give him my ground floor and they could change me the next day , when we booked noli said a free upgrade , when they changed me the next day they charged me another 550.00 for the upgrade so i paid it and thought i would straiten it out the next day with noil , the hotel refused to refund my money and deal with noli , noli said they could not do anything , this is day 5 and nothing has been done , if this is the way they treat their repeat customers dont expect to much , make sure you get verification and names of people you talk to in wrighting , our group consists of 10 to 12 people and we have been here 14 times , this is the last time we will ever stay here after being treated like crap , i will repost if they fix the problem , but with the new management im not holding my breath


Room Number:
1612

Room Block:
16

Arrival:
Oct 20 2014

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dont go to this hotel
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 1.00 of 5

Posted by:  Jasnira  on May 27, 2014  >  1 contribution(s) United States of America
Visited on: May, 2014 | Wedding | With Group
350 people found this review helpful

Hello,

I was very excited at first some review where ok, but you have to see it to belive it.

First the room that was recommended was the Ocean view- SUPER SMALL and the AC never worked no HOT WATER

2-The buffet and overall food WAS VERY VERY BAD

3- My sister asked one of the waitress if they had any other type of food, her answer was very nasty and rude, responding to my sister . This is the food that we give if you like it eat it or what else you want (really)

4- the animation guys spend most of the time hitting on the little girl at the pool and drinking and swimming

5- the night show was very vulgar after the show the dancer staring getting drunk at the hotel with some of the guest

****************DO NOT GO TO THIS HOTEL *********************************

Room Number:
1435

Room Block:
_

Arrival:
No one welcomes you. the girl is really rude

Rooms:
Super Expensive for the price AC not working no hot water .

Restaurants and Bars:
SUCKS

Beach/Pools/Grounds:
DIRTY POOL

Activities on and off the Resort/Hotel:
VERY POOR AND BAD

Other Comments:
DONT WASTE YOUR TIMe

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Good Value for your cost.
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 5.00 of 5

Posted by:  Bob  on Feb 6, 2014  >  1 contribution(s) Canada
Visited on: Feb, 2014 | Leisure | Solo
677 people found this review helpful

I have been coming to the Dominican Republic for the past 28 years and this resort for the past 14 years. I find it very comfortable with friendly staff, clean rooms and a good selection of food at all meals that a person should be able to find something to eat unless the are a very picky eater. And so far this year the weather has been excellent with sunny days and what rain we have had has mostly been during the night and it sure beats the cold snowy weather back in Canada. :-)

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Not what we were expecting....
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 3.00 of 5

Posted by:  Kim  on Mar 8, 2013  >  1 contribution(s) Canada
Visited on: Mar, 2013 | Leisure | With Spouse/Partner
820 people found this review helpful

This was our 3rd trip to Paradise. Last time was about 10 years ago and we decided to go back because we had read on the website that they had done 3 million in upgrades. They had - but to the timeshare units.
Check in - asked 4 times what the upgrade offer was - couldnt get an answer.
Had emailed 2x to the resort to ask for rooms beside each other - no response at all.
People were great - same as always.
Internet was a rip off - almost 10.00 every time you logged on - even for 5 minutes.
Restaurant needs a bit of a makeover...it's tired looking and the food doesn't vary much night after night.
Breakfast is great - the omelet bar and fresh fruit!
I don't expect 5 star when I go there, but it's really gotten run down and the upgrades were not done to the areas most of us go to.
Oh well....

Room Block:
1800

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Awesome experience...
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 5.00 of 5

Posted by:  Jackie  on May 6, 2012  >  1 contribution(s) Canada
Visited on: May, 2012 | Leisure | With Group
1080 people found this review helpful

I went to Dominican last week of April and as this was my first trip south I did not know what to expect. I too had read the negative comments and thought it was going to be horrible! The food was fantastic, especially the restaurant, Eden's. The pool was cleaned early every morning and the beach was cleaned early as well. The staff from Franklin, Security, Florentino, the bell man and of course the V.I.P rep Luis.

I ventured off the resort to the Plaza which had many great shops.

Room Number:
1313

Arrival:
April 23-30

Restaurants and Bars:
Eden's was excellent.
At the buffet you could find anything for any type of eater.

Beach/Pools/Grounds:
Pool and beach cleaned daily....early morning.

Activities on and off the Resort/Hotel:
Animation team was excellent. They made my trip. I started participating with them on my 2nd day and learned to dance with them, tried to sing with them and played other games along the way. Think the hotel should have paid me as I entertained the other guests just as much as the animation team.

Other Comments:
Try this resort. It does not have the shiny, marble floors but the staff that will take care of you are friendly and reliable. My friend and I went out with friends from Germany and it was the staff who helped us find a nice place to learn how to dance and even some would come with you on days, evenings off just to help you fit in.

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Don't know what people truly expect
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 4.00 of 5

Posted by:  Brandy  on Mar 17, 2012  >  3 contribution(s) Canada
Visited on: Mar, 2011 | Leisure | With Spouse/Partner
1132 people found this review helpful

I loved this resort. We had a great time and would go back in a minute. Other then the V.I.P. workers for the time shares offering us some white stuff lol it was a great vacation.

Arrival:
Check in was very quick we just arrived and were on our way to our Ocean View Suite. Friendly staff and Bell hop.

Rooms:
Room was awesome. It pays to pay the extra money for an Ocean View Suite. We were about 2 feet away from the sand from the beach. Room was clean and fridge was restocked daily. I would make towel animals each day for the maid with a tip on them but she would never make them back lol. Other then that the maid's were all very friendly.

Restaurants and Bars:
The Italian a-la-carte (i think it was Italian) i didn't much pay attention but i do know that i could not eat that food and the snack bar wasn't that great either but hey i am a picky eater so someone else may see it differently. The buffet however was great everyday except one which was their Dominican Night. I thought for sure it would be the best night but my husband and I after sampling some of the food went up to the shopping center and ordered Pizza Delight lol. The staff were amazing always there. they always were waiting to bring you whatever you need and always had an ashtray ready for when you were done your meal. And the gentlemen working the breakfast station always had a smile on his face and cooked our food to perfection and always said "Thank you Lady" when we tipped him.

Beach/Pools/Grounds:
Beach was beautiful it stretched for miles and the vendors didn't bother you too much a simple no thank you was enough for them to leave you alone. There was always a nice breeze so you weren't sweating too badly and the water was great. Always beach chairs everywhere you looked.

Activities on and off the Resort/Hotel:
Activities were slim but there was always a crowd when they were around. And the entertainment staff were very friendly. The only issue i can think of with this is that I won a prize but they didn't have it at the time of me winning so i had to wait until that evening which is no big deal but when the evening came they didn't remember me or why i should of had a prize lol but they gave me my bottle of rum so it all worked out. We took in one of their shows at night which i regretted soon after it started. It is in the middle building where the computers and pool tables are and it is a very cramped area. the stage is so small and they really couldn't do a whole lot. I couldn't stay for the whole show cause i didn't enjoy it. I found the Micheal Jackson show at the Tangerine was the best so far.

Other Comments:
We did the Ocean Worl interaction with the Sea Lions and swam with the dolphins and it was an experience of a life time i would do it again. It is worth every penny. You can listen to all the complaints about this resort or you can make it what you want it to be. You need to remember you are going to a 3rd world country and it isn't the same as it is here. I personnaly don't like reading resorts because i swear some people think that the workers are slaves and should wait on them hand and foot all the time. They are people too and we all have bad days so i suggest you make the best of your own vacation and be thankful for where you live and what you have at home because weather they are having a bad day or a good day they still don't have anything close to what we have and deserve a little respect.

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Unfriendly staff and poor service
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 2.00 of 5

Posted by:  Jenny  on Feb 27, 2012  >  1 contribution(s) Canada
Visited on: Feb, 2012 | Leisure | With Spouse/Partner
1132 people found this review helpful

This is a resort definately NOT on our must go to again list. The front desk people were not friendly or helpful. They snapped out answers and turned away, couldn't have cared if you were satisfied. We have travelled a lot but have never been treated like this. Most places have a map to give you so you can find your way around, not here, there a couple of signs here and there to help you. It took us three days to find the theater, not that it was worth finding. The service in the buffet was almost non existent. They are totally understaffed and unorganized, if you didn't get there when they opened you had to wait for cutlery, glasses, napkins and drinks! The food was boring and not worth a second plateful. It would also help if the employees could speak more than one langauge, it took four people to figure out what we wanted and then it was still wrong. The animation team speaks four languages maybe the buffet staff should too. The one bright light in the buffet was the omelet cook, he engaged with the people and looked like he enjoyed his job.
The animation team seemed uninspired and mostly talked to young girls and people who had been there several times. Their cell phones were more important than their jobs.
The beach towels were hardly ever available. How can there not be any first thing in the morning? Once you got one it was hard to get a clean one. The girl there was rude.
The excuse was that they were at almost full capacity and could not keep up. Maybe they should spend some money to improve services and increase staff.
You take a chance no matter where you go for a holiday, but we did not expect the time share people right in the resort. They offer you a free gift for being there but you don't get it if you don't listen. The beach vendors were not pushy, they were friendly and excepted "No gracias" and kept on going. Manners go a long way, from tourists and staff.

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No hot water, food poisoning, peddlers on the beach
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 1.00 of 5

Posted by:  Lyse  on Feb 22, 2012  >  1 contribution(s) Canada
Visited on: Feb, 2012 | Leisure | With Spouse/Partner
1151 people found this review helpful

Every day the hot water was not available to shower.
The food is never hot, and always the same. We both got sick the last 3 days there from the food.
The peddlers on the beach always approach you to buy something constantly.

Rooms:
Clean
ceilings leak

Restaurants and Bars:
Italian resteraunt food was not good
Buffet was terrible, never hot

Beach/Pools/Grounds:
Beach and pool areas were nice and clean

Activities on and off the Resort/Hotel:
average

Other Comments:
I wont go back

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Worth every cent!
Grand Paradise Playa Dorada

User Rating:  Grand Paradise Playa Dorada Review: 4.00 of 5

Posted by:  Mark  on Feb 9, 2012  >  1 contribution(s) Canada
Visited on: Feb, 2012 | Leisure | With Spouse/Partner
1161 people found this review helpful

Good Price!

Room Number:
1715

Arrival:
I will begin by telling you all that I have never written, or even contemplated writing a review for a travel destination. I only do so now because I had read through literally dozens and dozens of negative reviews not only on this hotel but many others. This one is where we just returned from.
We are early 40's and traveled with another couple same age. We paid approx. $900.00 per person to fly there, be shuttled to the resort and bask in the sun for 7 days and I would return tomorrow if possible.
Check in was a piece of cake. Paid a cab from the airport to beat the bus crowd. Had a guided tour of the entire resort by some guy called Roman and looked at our room as well as a suite. We decided to upgrade to the suite with cash. It was easy, and we did it all before the bus crowd lined up for check in. (I recommend it every time) No issues with check in or check out at all.

Rooms:
Absolutley nothing wrong with this place??? Yep the lobby and some out building are painted turquoise blue..Ummmmm so what!

Our room was a suite. Was not musty or dirty. It was clean and one of the nicer rooms at any resort I have been. Modern and very large.
Hot water went down for about 16 hours during our week causing a frantic uproar among the older population. WHO CARES??? They fixed it as they said they would do! Jump in the ocean and have an extra few rum and call it an experience. Have a dominican splash bath in the tub to get the good parts ready to go and have some fun!!! A nice deck off the room to either smoke or play cards at night. Dry some clothes etc. We used it alot as our rooms were next to each other.


Lots of good American shows on TV to choose from as well but why bother?

Restaurants and Bars:
Very simply....Beef; Chicken; Fish; Pasta...Everything you would cook at home but add to it amazing beans and rice and vegetables with decent spice. Desserts...ice cream..etc. etc.
To complain of the food here is to be over 70 and nothing else to do but complain about everything. Trust me on this...we were not sick physically and definitely not sick of the food...NO ISSUES
We liked the food.

Beach/Pools/Grounds:
Beach was great...Nobody lurked in the trees waiting to run off with our towels. The vendors are just that...If you wanna buy, talk to them, otherwise be polite and let them know you are not interested. They get it better than you will read here! Same as timeshare people. They are there but they do not block your sun as you enjoy the beach. If you want a timeshare go for it, otherwise it's really quite simple. Pool was good too...Always clean,..I get up very early and walk everywhere with coffee so I see the chlorine and vac being done. Swim up bar is in the shade most of the time so it can be a little cool over there. So don't go? It's made of poured concrete so I must think that relocating it to accomodate Edith and Cecil on there week vacation is likely not an option. There are never line ups at the bars. If you tip as I do, there is never a line up anywhere. Grass areas and trees are always being trimmed. Coconuts are harvested daily from different trees throughout the resort.

Activities on and off the Resort/Hotel:
Animation staff are over the top at every resort you go to. They are paid to be this way! This place is not an exception
Get involved, or don't? It's your holiday. Some of the activities around the pool were ok and got young and old and english and french to mingle a bit. We did it a couple days to pass the time while our wives were on the beach. (The beach is very safe)
Did a tour of Caberete (for a price)....Awesome place...Did a shopping morning in Puerta Plata with a cab and a guide..$40.00us Worth the while hitting grocery store for coffee and vanilla to bring home...CHEAP
The weekend entertainment is best because the locals come here to stay on the weekends. The disco is as weak as it is at every resort in this rating area. Did you really plan your vacation to disco anyway?
Lots of older retired people but lots of them have been returning for 15 or more years. Some of the best local travel information you will ever get is from these people. They always know the weather forecast for the week too. (LIKE YOUR MOM)...Where to wine, dine, shop and explore...Find one of these for great info.

Other Comments:
People write reviews, in my opinion, mainly when they are bitter about someting but seldom write them to acknowledge a good experience.
I saw miserable people there and heard people whining about the hot water or whatever it was.
You are there for a week!!! You paid for it...make the best of it for blank sake. I speak for my wife and our good friends when I say that we had a great time in a great place and we would return without question. Some call it 3.5 star and others 4.. I have been to 3's and 4's, and 5's as well.
You get what you pay for in CANADA. You get what you pay for in the Dominican as well. If you want 5 star luxury and beach waitresses...Go to a 5 star and pay for it.
This place is great...It's at a good price...and intelligently spread out tips will get you the service anyway...
I will happily share more info if you like.
Buenos Dias.....Mark

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