The Royal Suites Turquesa by Palladium Reviews

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The Royal Suites Turquesa by Palladium  

C/ El Cortecito, Playa Bávaro, Punta Cana

Nice resort, poor service
Posted by: Kim on Mar 9, 2015
see all reviews

The Royal Suites Turquesa by Palladium Reviews
The Royal Suites Turquesa by Palladium Pictures and Information
The Royal Suites Turquesa by Palladium Bavaro Beach Dominican Republic

#8 of 29 Hotels in Bavaro Beach

user rating 4.3

based on 25 review(s)

The Royal Suites Turquesa by Palladium Information


The Royal Suites Turquesa by Palladium is an exclusive hotel located within the Grand Palladium Punta Cana Complex Resorts & Spa. The concept of The Royal Suites is a differentiated care with personalized service for adults only. Enjoy privacy, relaxation and tranquility in this luxurious resort.

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The Royal Suites Turquesa by Palladium Reviews

The Royal Suites Turquesa by Palladium Review: 4.3 of 5 25 review(s)
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Hats off to Palladium and the staff that make this place what it is.
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Anne from Nova Scotia  on Apr 1, 2009  >  1 contribution(s) Canada
Visited on: Apr, 2009
848 people found this review helpful

Arrival: April 5 - 12
Early flight on Air Transat. Club Class the only way to go. No other planes around just ours so the total time from landing to bus leaving was 1/2 hour. From landing to Hotel 1 hour. Taken to resort via big bus only dropping at the other Palladium resorts. Just 6 off at the Suites. Checkin was a breeze while sipping a fruity drink and cool cloth. Rooms not ready as expected, no big deal. Left everything in the lobby and changed into bathing suit, grabbed the big cup hit the bar on the way to the beach. For everyone who get so bent out of shape over your room not being ready, relax just be ready for it and go with the flow. The front desk will appreciate it so much more and remember you for being nice about it. Just hit the beach and relax.

Rooms
I had the prefect room and well as my other travelling companions. My rooms was on the top floor # 5144 just about dead centre of builing 51. Looking directly at the ocean. What a view from my bed. Everything about the room was perfect. Clean is an understatement. These maids work hard. I came back to my room at 9:00 for something and she had the bed pulled out from the wall mopping under it. Never felt sand or grit at anytime. King size bed. Sheets changed everyday. Not that they needed it be but some get bent out of shape if the sheets are not changed. Mini bar stocked everyday with 2 huge bottles of water beer, pop, crackers and 2 cans of peanuts. Flat screen TV, electronic safe. Room was simply beautiful. If there was ever a problem and I did have one with no water on day, called the desk and 5 minutes later the problem was fixed.

Restaurants and Bars
For me the new japanese was the best. In the suites you do get to reserve and bypass the line ups. I did find that they used a little to much salt for me but I usually don't eat it so it may have just been me. Mare Norstrum , way to hot in there for me and it took over 2 hours to get our meal when we did it was amazing but we left before dessert as were all to hot. I did mention this to the Concierge and he reported it to management while I was with him. Bamboo was wonderful and the orange dessert was to die for. Very fast service. El Arrecife, amazing lovely breeze blowing in from the beach, no flys. Service very fast as well. Did the buffet and all the food was really great. Fast and efficient. We always sat at the same area as there were 6 at all times so we got to know them and they us and knew what we wanted before we even asked. We alway left tips so this helps. I did notice that not many people do leave tips and I don't know why. I know one can if they want to and it is not expected but come on people a buck or two here and there really helps these people out.

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Fantastic
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Darlene  on Nov 19, 2012  >  1 contribution(s) Canada
Visited on: Nov, 2012 | Leisure | With Spouse/Partner
1452 people found this review helpful

If you want a resort that you will feel absolutely pampered, this is the resort for you. When we arrived we were given a glass of wine and without any wait we were taken to our room. We did not up grade because our room was great. King bed, hydrotub next to the bed and everything was extremely clean. Our butler took care of everything that we could possible want or need. Pools were clean and warm and lots of loungers around the pool and never had to look for a lounger at the beach. If you want quiet this is the resort for you, no kids, no line ups and the restaurants and very private. If you want a bit more noise just head over to one of the other three resorts in the Palladium family (very large resort)
Will definatley return....

Room Block:
56 or 57

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Great Stay!
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Don  on Feb 6, 2010  >  1 contribution(s) United States of America
Visited on: Jan, 2010 | Leisure | With Group
1411 people found this review helpful

Went to Palladium and had loft rooms reserved. When we arrived they told us they were upgrading to the Royal Palace Suites.

Your Arrival:
Arrived thru Apple almost 2 hours late due tomechanical problems in Cincinnati. Once at airport everything went very smooth. Bu ride and check-in very easy.

Rooms:
The room was unbeleivable. We were put in swim out suite. The place was new and spotless.Had huge whirpool tub, a shower that had stereo,steam,lights,and many showerheads. In room fridge stocked daily with Presidente, Miller,Pepsi,Sprite,peanuts,crackers and more.Big living room with big flat screen.Bedroom big with flat screen, bed and pillows very comfortable.

Restaurants and Bars:
Gourmet restaurant had lobster,filet mignon, and many other items you would find in a high class restaurant. Food was very good. Bars were all top shelf liquor and Presidente on tap.We did eat at mexican restaurant it was good.The steak and seafood restaurant was not good.Group of 6 and nobody liked the food. Buffet had something for everyone. Sports bar had good food 24 hrs.a day.

Beach/Pools/Grounds:
Beach beautiful.Grounds immaculate. In our area pools were great. Walked to Bavaro pool and was a little shocked at the difference. Older part of complex and it showed.Many kids and whole different atmosphere.I was very glad we were where we were,adults only and new.

Activities on and off the Resort/Hotel:
Went to Steves bar just off resort and would recommend going just to see the people. Very busy corner.

Other Comments:
Been to the DR 8 times and this was the nicest place.We always choose 5 stars and this one really is.

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Royal Suites Turquesa, DR = 5 Stars
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Greg  on Jul 11, 2012  >  1 contribution(s) United States of America
Visited on: Jun, 2012 | Leisure | With Spouse/Partner
1737 people found this review helpful

Absolutely nothing wrong with this resort. Multiple ala carte restaurants; multiple buffets. Adults only eliminated a lot of headaches associated w/kids. Numerous bars. Maid service (tipped on morning #1) top rate. Help staff did not "work for tips" and very few were left but if you did reward service, they certainly remembered you and followed you for needs. Make restaurant reservations as soon as you arrive; fills up fast and eating dinner at 8:00 or 10:00 doesn't work for us. French, Japanese and Brazilian restaurants excellent. Hibachi grille-show outstanding. Casino small and only play slots or blackjack. Clean beach. More than enough pool/beach palapas. Grounds exquisite and groomed daily. Resort so large, you felt alone. A lot of Europeans; heavy Spanish.

Room Number:
5318

Room Block:
Royal Suites - Adults Only

Arrival:
Names were in daily arrival/entry book; nice touch. Concierge service excellent. Had to wait for 3 pm check-in as flight arrived around noon. Pack a carry-on with pool clothes and you are in the pool waiting it out. Went to lunch. Internet in lobby; two working terminals could make access difficult at times. Wi-fi in lobby as well.

Rooms:
Royal Junior Suite. Second floor; first floor balconies had swim-up pool entries. No building over three stories tall. No elevators. King-size, comfortable four poster bed. Marble -- marble walls, ceilings, floors, vanity and seperate shower areas. Sunken hydro-tub. Gin, scotch, vodka and rum bottles in room. Presidente beer and water with Coke products. Refilled daily. Robes. Slippers. Discreet room service portal. Balcony with chairs and drying rack. In-room Ipod charger/player. Hi-def, wall-mounted TV w/NYC channels. In-room, programmable safe. Remote. Maid service available early or late; your call. Sitting area with pull-out couch and two chairs.

Restaurants and Bars:
More than enough. Did not have time to do all in 5 night stay. La Chantrel (French) needed no reservations as it was exclusive to the Royal Suites clientele. Chateau briand for two highly recommended. Japanese hibachi grille was entertaining and delicious. Brazilian Rodezio was way too much meat! Le Gourmet and Bohio buffets were excellent. Le Gourmet was exclusive to Royal Suites; Bohio in family area and kids can destory a buffet real easy. Room service delivered house wines; wines in room were higher standard and extra charge. Beach bar was excellent; likely due to smallish numbers at pool. Crowd rarely exceeded 20 people it seemed. Wait staff around pool was plentiful, always available and quite fast. Tipping there ensured greater attention. Pool bars also at swim-up pools in adults only area. Bars in palapas on beach.

Beach/Pools/Grounds:
Beach beautiful but short distance from palms to water. Some minor sea grasses but nothing outside norm. Top-optional for ladies- beach only (it seemed). Sand soft and white. Lots of beach foot traffic. Pools excellent. Enough surrounding palms to cast shade into pools during peak sun hours. Each had own "bubble" tubs .. think "hot tubs" but without heat. Getting own palapa was never an issue. Some "towel seat saving" but nothing extreme. Lounge chairs in pools seating one or two. Grounds were exquisite. Daily grooming. Roaming pink flamingos and peacocks. Resort so huge we never saw 50% of it as most dining/casinos/bars are located in middle section of third resort area with adults only section being the fourth. Spa huge but gym/workout equipment sparse or in need of repair. Attached to hot tub/sauna/lazy river/ lounge section. Massages were reasonably priced at about $2/minute.

Activities on and off the Resort/Hotel:
We had no intentions of dsoing any did none so mission accomplished. A possible trip to Santo Domingo was declined due to one-way, three-hour bus ride. Others did zip-lining and said while course was good, 1.5 hour one-way trip up bad roads with bad shocks was brutal. Plus return. Others did a dune buggy/terrain tour and loved it. Did not stray from resort. Area outside walls was quite impoverished. Stores/shops looked in pitiful shape. Lots of young men roving around on scooters. Just south of resort was beach shop area. Peddlers quite pushy and insistive. Peddlers on beach (parasailing, banan boats, etc.) not too intrusive. Beaches are public so some expressed some fear on the beach at night. A mugging is possible anywhere, even paradise. We did not go there at that time but one must always be aware of their surroundings. The resort opened a local peddlers area in front of casino certain nights and peddlers there are also quite insistent. Small "mall" area on resort and it served our purposes well enough. Sports area in resort is huge and has all fields necessary for every sport imaginable. Activites around our pool were none; which worked well for meeting our objectives of quiet, solitude, sun and drinking. There si a tram service that runs around the resort; recommend taking it first day there and getting to know where things are.

Other Comments:
We would certainly go back. Five days/nights suited us fine. Our son-in-law and daughters might be bored with things; this was not Cancun where there are discos, malls, ruins, Isla Mujares, and eco parks to explore. Hotel is second one on Bavaro Beach so ride to/from airport is short. Airport: small and open air. Seems all the planes come and go at same time so crowd can swell easily. We arrived before the line began and were at security within 30 minutes; others stood in check in line for two hours. Food behind security is American: Sbaro, Wendy's, Nathan's, etc. Nice duty-free shop. Porters swarm you but "no gracias" works fine. There is a $10/person entry fee, payable right before getting bags. Must present receipt and passport to entry officials along with entry form given on plane to enter country.

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A delightful experience!
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Linda  on Mar 7, 2010  >  1 contribution(s) Canada
Visited on: Feb, 2010 | Leisure | With Spouse/Partner
2120 people found this review helpful


Your Arrival:
We checked in around 2:30 am to find that we had been upgraded from the Palace to the Royal Suites because the resort was overbooked. Since this was our first trip to a resort, we didn't realize what this meant at first in terms of the extra perks we received during our stay that we would not have gotten at the Palace.
The AC in our room was not working when we arrived, but the problem was fixed right away, even though it was the middle of the night! The receptionist offered to move us for the night so we could settle in, but we opted to wait for the repairs to be done. We had no further problems with the AC during our stay.
One thing we didn't know: we had to insert our second room door card into a slot just inside the door to make the electricity work!

Rooms:
The room was beautiful! Four poster bed, sitting area with two chairs and a love seat, 36 inch TV (although there were no good channels...we were hoping to catch the Olympics, but no channel carried them! According to our tour guide, the Dominicans don't care about winter!), Jacuzzi tub, stand up shower, double sinks, digital safe in the closet, minifridge refilled with water, pop, beer and peanuts everyday. Word of caution: the minibar refiller seemed to be a one-shot deal. If you have your "do not disturb" sign on the door when he comes, you don't get the refill!
My only complaint is that the door to the toilet stall did not extend completely from floor to ceiling, so one can't be modest when using the bathroom.

Restaurants and Bars:
We ate mainly at the Royal Gourmet, which is the restaurant exclusive to the guests of the Royal Suites. It features a la carte menu at every meal plus the buffet. The selection was fantastic and we enjoyed everything we had. (The filet mignon was to die for!) At some meals there was quite a wait for our a la carte meal)
The wine for the most part was good, but the quality varied from meal to meal and restaurant to restaurant.
Being guests at the Royal Suites allowed us to go to as many a la cartes as we liked, so we tried the Brazilian, Mediterranean, Italian and Asian. The location and atmosphere of the Italian was superb and we were serenaded by a mariachi band. The Mediterranean was well air-conditioned and the food was really good.
The service at all the restaurants was excellent. The rules for booking our a la carte meals were not explained at the outset, so we were not able to book as many as we had wished.
We didn't use the bars much, but the wait staff were all polite and fast.

Beach/Pools/Grounds:
The beach was great, although some people found it cool! They were bundled up in towels!! We only had trouble one day finding a chair.
The pool was lovely, with recliners, chairs and beds to use. We never had trouble finding a place to sit.
The grounds were immaculate with lots of shrubs, palm trees

Activities on and off the Resort/Hotel:
We chose not to participate in any activities off the resort. We did go to the Michael Jackson show and the American show, both were mediocre. We went to the disco on Friday night for 70's and 80's night and had a lot of fun! The vendors on the beach should be experienced by all. The bartering is fun.

The gift shops on the resort were reasonably priced, with a good selection of necessities, jewellery, liquor, cigars and clothes.

Other Comments:
We thoroughly enjoyed our stay. All we did was relax, eat, sunbathe and enjoy each other's company.

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Second Time Around
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Rob  on Oct 23, 2012  >  1 contribution(s) Canada
Visited on: Jan, 2012 | Leisure | With Spouse/Partner
1535 people found this review helpful

This was our second stay at the Royal Suites Turquesa and it was fabulous, as expected. The newer area with the swim-up rooms is where we stayed both times and would again. The rooms on the second and third floor are superb. Didn't really want the swim-up and I would recommend the rooms on the top floor. That way, you won't hear your adjacent neighbour using their Jacuzzi.
The restaurants were great; one could be satisfied just using the a-la-carts that were exclusive to the Royal Suites. Nice gym for a work-out and the perimeter of the complex is about 5 km for those who like to walk.
A nice feature of this part of the resort was in the evenings, where a small group could hang out at the bar and enjoy company, top shelf booze and no kids.
My wife and I would return for a third visit in a heartbeat.

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Sheer Bliss!
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Susan from Danville, Kentucky  on Jul 1, 2009  >  1 contribution(s) United States of America
Visited on: Jul, 2009
1042 people found this review helpful

Arrival: July 3 - July 11:
Sheer Bliss. My husband and I thought this was one of our most relaxing vacations in years. I have travelled all over the world, I used to work in the Middle East and got free plane tickets each year so have been many places, and this is one of my favorite resorts. It is just so beautiful there, and the people were so nice. Those beds on the beach were so decadent, the food was good and the people very friendly if you were nice to them. I will say though everyone was right about arrival and departure at the airport. Arrival was swift and efficient, but you better have three hours to get through lines on the way back. Our check in was quick, and we received cold towels and drinks while we waited. I loved the Royal Suites lobby. It was blessedly cool, had snacks, drinks, a lady who made coffees and cappucinos, free internet, that there was never a long wait to get, books, magazines etc. Very pleasant. The butler (more what I would call a concierge) sits at a desk right outside the lobby, and someone was there most of the time. I found them very helpful to book restraunt (do that ASAP) get flight reconfirmed or answer questions.

Rooms::
As we walked with our butler back to our room we were thrilled with how lovely the place was. Just way more beautiful than the pictures looked. Because I have a bad leg I had insisted on staying in building 52, right next to the pool and beach and this was so handy. We went in our room and the butler gave us a quick rundown of the room and options. We were very happy with the room. It was big, with a nice patio that looked over the pool, loved the big jacuzzi and shower and the bed was big and comfortable. Bar was always well stocked every day, and the maid did a good job with the cleaning. I left her usually two dollars and a candy bars and at the end left her several things. Liked the fan over the bed. Very good movie channels. Nice wooden chairs on the patio. I saw pictures of the rooms in the new section and while it did look nicer and their pool didn't close, I loved being right next to the pool, beach and lobby.

Restaurants and Bars::
Our favorite restraunt was the Royal Gourmet. Yes, the Los Torres buffet had more selection, but was also more crowded and sometimes ran out of things. We ended up eating breakfasts, some lunches and several dinners at the Royal Gourmet. I loved the walkways to it. Kept the sun or rain off you when it was hot. Did like the Los Torres next door, the Palace buffet. Very interesting salads and grilled fish and at dinner here once or twice.

I ended up liking La Uva just down the beach in the Punta cana section for lunch. You could just wear a beach cover up and they had usually two rice dishes (sometimes paella) a soup or two, meats you could have grilled or fish or hotdogs, usually some types of pastas, some unusually good mexican selections, and salads and that good homemade bread. But why I liked it usually over the palace beachside restraunt, (which was barely a two minute walk from the Royal suites pool or beach down the service path along the beach( is because La Uva, which was just a bit further down, had such a lovely ocean view while you ate. It was also a good place to get snacks if you didn't want the sandwiches at the bar. Although if you were on the beach around 11 30 they usually brought out yummy fruit kabobs and then pizzas. service was good around the beach, just wave to get their attention.

Our favorite restraunt was the Mare Nostrum the Italian place, right over by the Los Torres buffet and the Royal Gourmet. It was delicious and we would go here at least twice when we go back. Nice starter buffet, delicious main entrees and good deserts. My second favorite was the Japanese one, also right by the Los Torres buffet and the Royal Gourmet, just further down the line. Very good beef and shrimp, good fried rice, excellent fried ice cream. Nice show.

One night we went over to the Bavaro side of the resort. We looked at the flamingos. Had a drink at Hemingways, which is a nice bar, although quicker to get served if you go up to the bar and take it back to your table. Then we ate at the Chinese restraunt, which was okay, not my favorite one. We went and saw part of a show at the theater, but it wasn't our kind of thing. Then we went over to the Bell captain at the little stand in the Bavaro lobby and asked to get a golf cart back since its a long walk and the train had just left. He was happy to assist us. That was the only time we went over to Bavaro, and to be truthful, probably the last time I'd go over there. It was very nice, but very busy, and I was just too spoiled by the things on the Royal Suites side.

We ordered room service several times when we'd had enough sun and didn't feel llike going back out, and it always came hot or cold and quite good. I liked the chicken quesadillas, they called them tacos, the chef salad was a bit strange as it didn't have much lettuce or vegetables, but was a good snack and it always came within thirty minutes or so.

If you get one of the sandwiches from the lobby or bar I reccommend the ham and cheese, quite good. Overall very pleased with the restraunts and selection of food, particularly the service and food at Royal Gourmet. Very good flank steak, eggs benedict and buffet selections. Some a bit strange for our American tastes, like mashed potatoes for breakfast, but still had bacon, eggs, and quite good pastries. Try the french toast. Made from fresh bread and eggs, delicious.

Beach/Pools/Grounds::
Well the grounds, beach and pools were even more beautiful than the pictures is all I can say. The lushness reminded me of Bali. I thought Hawaii had the corner on pretty landscaping but this was just wonderful. Loved all the flowers, that smelled so good, the shaded beach under the palm trees, those beds on the beach were just wonderful. Stayed on them most of the day. The sea was perfect, just enough wave, but you could float on your raft in it, I used to like to bounce in the waves and watch them frantically doing aerobics over on the palace beach. It was very relaxing. Although I liked the Punta Cana pool, I ended up liking the Royal Suites pool the best, although they did play the towel game there, didn't like to lounge there though, too hot, and it was too pleasant under the palms on the beach. Did like the pool though, those cool whirpools were very nice and there were deep parts in the pool that were refreshing. Beach was one of the prettiest I've seen, and like I said I've been all over the world. Do go for a walk to your left sometime.

Activities on and off the Resort/Hotel::
We just weren't in the mood to go on adventures this trip. We just wanted to relax. Next time might go on either the dolphin swim or that island one though. I am still mad at my husband for not going to the Michael Jackson show, hehe, it was supposed to be really good. Otherwise, just went to a lobby and got a drink and listened to music. Some of the music at the palace bar was good. Sat out on a beach bed looking at the ocean two nights, that was romantic and very peaceful.

Did go shopping to the shops just to the right a few times. Like the jewelry in the first hut. Best to offer a fourth of what asked and then go up a bit or be prepared to walk away. When I go back, to get to that cheap Los Pinos shop that has set prices (they're not, you can still get them down some) I highly recommend going down the beach to that restraunt and cut through that alley straight to the Los Pinos shop. That second row of shops were just too aggressive for me. The first row of shops really weren't. I guess they've learned not to be. I liked one shop in that alley by the restraunt. Had really nice beach bags. Got a beautiful larimar necklace for my Mom for about twenty bucks. Not bad.

Other Comments::
We had a really wonderful time here and can't wait to go back. Do put towels down in your room. All floors are slippery here. Do bring candy bars and nick nacks to hand out. The towel man was so thrilled when I gave him one.

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Great resort!!
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Veronica  on Jan 6, 2011  >  1 contribution(s) Canada
Visited on: Nov, 2010 | Leisure | With Spouse/Partner
2105 people found this review helpful

My husband and I and ten friends went to this resort in November, 2010. Service was excellent, rooms were excellent and food was also excellent. Would definitely recommend staying here and would go again in a minute.

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Grand Palladium Resort is a great spot for families, singles, and couples.
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 4.50 of 5

Posted by:  Debbie  on Oct 1, 2007  >  27 contribution(s) 
Visited on: Oct, 2007
793 people found this review helpful

October 21 - 28, 2007

Airports and Flights:
We flew Air Transat out of Toronto. We purchased the Club Transat upgrade, and it is well worth it. The upgrade gives you big seats, with a separate checkin at both airports. Your luggage is given priority, first off the plan and you are allowed twice the baggage allowance. With Club Transat you can have unlimited drinks, a menu with 4 dinner choices, free snacks, free headphones, etc. We actually had good flight times going down, leaving Toronto at 10:20 a.m. and arriving in Punta Cana at 2:30 p.m.

When we got to the terminal building there were, as usual, two girls and a photographer waiting to take pictures, which you can view and purchase when you leave. Went through customs, our luggage was first off and we were out of the airport in 15 minutes. There are porters waiting to take your baggage as you exit the airport, it is easiest to just let them take it and give them a few dollars. A $30.00 U.S. cab ride and we arrived at Grand Palladium Royal Suites. If you are planning to take a taxi to your hotel, be specific about the name of the hotel, the taxi driver confirmed with us a couple of times that it was Palladium Royal Suites we were going to - so many hotels in the area have similar names or different sections. It is about half an hour from Punta Cana Airport.

Location and overview of Grand Palladium Complex:
The Grand Palladium complex is located centrally in Bavaro, with the village of El Cortecito to the right of it, and Occidental Flamenco Resort to the left of it. It has 1 kilometer of beachfront, and the resort is built on 320,000 square metres, so even if the resort is completely full it wouldn't seem crowded. The resort was built in 1992 and was previously known as Fiesta Hotels, but in 2004 and 2005 underwent major renovations and was upgraded to their premium Palladium brand. It is comprised of 3 resorts – Grand Palladium Bavaro, Grand Palladium Punta Cana, and Grand Palladium Palace, which has the separate Adults Only (18 years and over) Royal Suites section, with its own lobby, pool and beach area. Each section has its own lobby and pool (there are two pools in the Punta Cana section).

Guests staying in the Bavaro, Punta Cana, and Palace sections are free to use any of the facilities on the property, except for the Royal Suites section. Royal Suites guests can use any facilities on the property.

Grand Palladium Bavaro is the largest section, with 636 rooms comprised of 349 Junior suites, 33 Romance Suites and 254 Superior rooms, in 62 2-storey bungalows of 8 rooms each and 5 two-storey villas of 28 rooms each.

Grand Palladium Punta Cana is the middle section, with 451 rooms, comprised of 243 deluxe rooms and 12 junior suites in 3 buildings of 85 rooms each, and 14 loft suites (junior suites with two levels) and 182 deluxe rooms in 7 villas of 28 rooms.

Grand Palladium Palace was built in 1996 and totally renovated in 2004. It consists of 504 rooms, comprised of 202 superior double rooms and 78 loft suites (24 of which are honeymoon suites), in 14 two-storey villas of 20 rooms, and 6 junior suites and 78 superior double rooms in 3 two-storey villas of 28 rooms.

The Royal Suites was built in 2004 and consists of 124 junior suites, 15 honeymoon suites, and 1 Presidential suite, located in 3 three-storey buildings forming a horseshoe shape around the pool. All rooms have at least a partial view of the beach.

I had the opportunity to see some of the different room types in the Palladium complex. All the rooms have been renovated in the last few years and look like new. They have some different types of rooms, ie. Loft suites in the Punta Cana or Palace sections have a second storey bedroom accessed by stairs with one king or two doubles, that is open to the entire room. On the ground floor there is a sitting area with a queen-size pullout couch, and full bathroom with jacuzzi tub. In the Bavaro section there are Junior suites that can accept a family of 5, and Junior Suites that have an adjoining deluxe room for larger families. In the Bavaro section only, pay-per-view movies, sports, and video games are available. The Bavaro section also has Romance Suites that are for adults only - they are closest to the beach and have a private outdoor shower under a thatched roof as well as a hammock for two (these rooms are gorgeous!)

All rooms are a good size. Junior suites are 47.28 m2/510 sq. ft., Loft suites are 50.96 m2/548 sq. ft., and Deluxe(Superior) rooms are 30.33 m2/326 sq. ft. Royal Junior Suites are 41.08 m2/442 sq. ft., and Royal Honeymoon Suites are 51.65 m2/556 sq. ft.

Getting around the Resort:
Depending on which section you are in and where you want to go, it could be a very long walk. They have two trams that run around the resort every 20 – 30 minutes. This is the best way to get from one place to another. It stops at all the lobbies, the casino, the spa, and several other stops along the route. You are given a map of the resort when you check in, and there are “You are Here” maps posted at various places throughout the resort. For Royal Suites guests, it is a short walk to the Royal Gourmet Restaurant, Palace Lobby, and Casino. See the Map we have posted, it was submitted previously by one of our reviewers and shows the different sections of the resort, and is still the current map.

Check-In at Royal Suites - Adults Only (18+):
Although Royal Suites is considered part of the Palace, it has its own lobby. The lobby is smaller than the others and enclosed and air-conditioned.

Checkin is at 3 p.m., checkout is 12 noon (late checkouts may be available at additional charge). We were given VIP wristbands (I don’t think this entitled us to any extra services, though), towel cards, a map of the resort and information sheet, and our room keys (electronic key cards). One key operates the power in the room and must be inserted in the slot inside the door. Keep your keys in the sleeve they give you and don’t put them near the TV or phone or anything magnetic. We did have some issues with our keys and sometimes it would take 5 or 6 tries to open the door. The remote for the TV is in the room. Our room was located in the same building as the lobby, we were on the third floor, in a honeymoon suite, room 5142, and our luggage was brought to our room promptly. A fruit basket and bottle of rum was in our room.

Note there are no elevators anywhere in the Palladium complex.

Room:
The Honeymoon Suite was beautiful. It was on the third floor, right in the centre of the building, and we had a view of the whole Royal Suites section and the beach and ocean. It was very large, decorated in white tones, consisting of a king-size 4-poster bed, open-concept bathroom with double sinks, shower stall and toilet stall, as well as a living area with sofa, coffee table, desk, and table and chairs. There was no tub in the room, it was located out on the huge balcony – a large double Jacuzzi tub. Although we did use it a couple of times, I felt that it was not private enough, and would have rather had it in the room, or had a screen of some type on the balcony that you could pull for assurance of privacy.

The room had a telephone, coffee-maker, ice-bucket, satellite TV with a lot of English stations (ABC, NBC, CBS, Fox, ESPN Sports, Showtime, CNN, TNT, Discovery, BBC America, Cinemax, SciFi) – unfortunately the satellite signal seemed to go out frequently, probably because of the weather, so some channels weren’t always available. There was a basket in the bathroom containing bottles of shampoo and bath gel,shower cap, bath sponge, combs, makeup removal pads, razors, toothbrushes, no body lotion though. Bars of soap were very small, I was glad I had brought my own. There is no clock in the rooms. You can leave a wakeup call if you need to, but I prefer to bring my own travel alarm clock.

There is a mini fridge stocked with 2 large bottles of water, 1 bottle of Orange, Sprite, Coke, Coke light and 2 beer, one Presidente and one Bohemia. The mini fridge is restocked daily at Royal Suites, 3 times per week in the other sections of the resort. Bottled water is readily available at any of the bars, and in the Royal Suites you just have to go to the lobby and grab it out of the cooler there, which also contains pop and beer, as well as salads, fruit, and wraps if you’re looking for a late night snack.

We did receive facecloths most days, a couple days we did not. I always pack a couple of my own. Another thing I took this time was a nightlight, which came in handy.

There was also an ironing board and iron, bathrobes and slippers. There are no umbrellas in the rooms, which would have come in handy a couple of days we were there, but apparently they are available at reception if you ask for one.

There is a combination in-room safe, at no extra charge. I had brought my laptop with me, but I could not fit it into the safe. A smaller laptop may fit though.

Maid service was excellent, we tipped $3 a day and we had some wonderful towel art every day. Air-conditioning worked great, it was almost too cold sometimes and we used the blanket provided, there was also an extra pillow. There is no turn-down service provided in the evening.

The regular rooms in the Royal Suites section, Royal Junior Suites, are spacious (41.08 m2/442 sq. ft.)and include a king-size or two double beds, as well as the living area with sofa, open-concept Jacuzzi tub, and shower and toilet stalls.

I didn’t get to see the Presidential suite

Currency:
Take U.S. currency, cash is best. You can pay for virtually everything in U.S. dollars, and even if you exchange your money for pesos at the front desk, you will get the best rate with U.S. dollars.

Grounds, Beach and Pool
The grounds and beach of this complex are beautiful. I was told they have 70 gardeners working there. The grounds are perfectly manicured and everything is kept very clean. The beach area in front of Royal Suites is reserved exclusively for Royal Suites guests. Lots of shade on the beach, - trees and palapas - they have recently added more palapas. There was never a problem finding a place to sit, any time of the day, although Royal Suites was only at about 45% occupancy when we were there, as were the Palace and Punta Cana sections. The Bavaro section was at 89% occupancy. Lots of guests from Europe – Spain, Switzerland, France, Belgium and Austria, not as many North Americans this time of year. Americans and Canadians are the majority during the winter season.

The Royal Suites pool is in the centre of the Royal Suites section. It has a walk-in entrance and integrated Jacuzzis (cold). There is a nice swimup bar. Towels are available at the activities centre by the beach. We alternated between sitting on the beach and around the pool. Both the ocean and the pool water were warm, it was beautiful.

The Royal Suites area is very quiet. There are no activities staff here, or loud music. If you want to join in activities you have to go to other areas of the resort or further down the beach. The activities staff come around once in a while to see if people are interested in joining an activity. There are listings of the activities available, with times and locations in the Royal Suites lobby. We were content to relax by the pool or beach and read a book (vacations are the only time I ever have time to read). If you run out of reading materials, there are books in the lobby that people have left, and we also left the ones we had finished with. Also available in the lobby each day are internet newspapers from various countries, they had the National Post. You can't take it out of the lobby, for an extra charge you can have a copy delivered to your room each day.

A photographer came around the pool area a couple of times to take pictures. He brought parrots the first time, and a snake the second time. I got as far away as I could.

Dolin Dive Center runs the watersports at the resort. The dive center is located at the beach at Grand Palladium Bavaro Included watersports are kayaks, catamaran (lessons extra), windsurfing (lessons extra, from $40 US) (1 hour per day). Here you can also book banana boat rides, waterskiing, parasailing ($45 US for 10 minutes, $85 US for 10 minutes tandem), snorkeling trips, glass bottom boat, speedboat trips, deep sea fishing, trip to Catalina Island, and Sunset boat tours. And of course dive instruction and trips are available.

You can also book deep sea fishing trips on the beach at El Cortecito, just go down the beach to your right from Royal Suites.

Bars and Drinks:
There are numerous bars throughout the complex:

Bavaro Section:
Lobby bar Caoba – open 9 a.m. to 1 a.m.
Pool bar Boca Chica with swimup bar – open 10 a.m. to 6 p.m.
Cocktail Bar Hemingway – open 6 p.m. to 12:00 a.m. – very nice – air-conditioned and comfortable seating and music.

Punta Cana Section:
Lobby Bar Macao – open 9 a.m. to 1 a.m.
Pool bar Samana with swimup bar – open 10 a.m. to 6 p.m.
Pool Bar Saona – open 10 a.m. to 6 p.m.

Palace Section:
Lobby Bar Guayacan – open from 9 a.m. to 1 a.m.
Pool bar Barahona with swimup bar – open from 10 a.m. to 6 p.m.

Royal Suites Section:
Lobby Bar – open from 9 a.m. to 1 a.m.
Swimup Bar at Royal Suites Pool – open 10 a.m. to 6 p.m.

Sports Bar – open 24 hours

Casino bar – open 10 a.m. to 3 a.m.

Plus 6 Bar kiosks along the beach, and bars in the two theatres and the disco.

Bars offer national drinks and some imported drinks (selection will vary from bar to bar). Beer is Presidente and Bohemia, sometimes they have Budweiser.

I mostly drink white wine and found the house wine pretty good after I got used to it. Also had a few Banana Mamas which were excellent.

Royal Suites guests have pool and beach bar service, so you don’t have to move if you don’t want to.

Restaurants:
There are a number of dining options available. Overall, I would consider the food quality and choices available to be excellent, both in the buffet restaurants and the a la carte restaurants.

Royal Gourmet Restaurant:
Royal Suites guests have exclusive use of the Royal Gourmet Restaurant, which is enclosed and air-conditioned. It is all glass windows, very bright and clean-looking. In the morning watch where you sit or you may get the sun in your face.

The Royal Gourmet is open for breakfast from 7 a.m. to 10 a.m. for breakfast and 7 p.m. to 10 p.m. for dinner. It is not open at lunchtime. No reservations are required. Men must wear long pants at dinner. Note that there is no smoking in any of the enclosed restaurants on the property, only the open air restaurants have smoking areas.

There is an a la carte menu for breakfast and dinner, along with buffet items. We ate breakfast here several times. We would order off the menu and then check the buffet for anything else we wanted. Everything is served piping hot and was very good.

We ate dinner here twice. The first time we had the beef tenderloin, it was okay, but not great. The other time I had Churrasco (Argentine Flank steak), and Pat had Chicken Parmesan and it was very good. On Sundays, they have Lobster as a special, but since we don’t like lobster, we opted for the buffet that night. Each day has a special listed, but most items are available every day. They had copies of the menus for each day posted in the lobby of Royal Suites, basically the same with a different special each night and a few slight changes.

Las Torres Buffet Restaurant – Palace Section:
This buffet is right next to the Royal Gourmet Restaurant, and we ate dinner here a couple of times and breakfast most days. It is open from 7 a.m. to 10 a.m. for breakfast and 7 p.m. to 10 p.m. for dinner. It is not open at lunchtime. There was always a large selection of food and it was very good. In addition to the prepared food in the buffet, you could ask for a steak, hamburger, porkchop or hotdog and they would cook it for you. They always had several kinds of pasta, salads, rice dishes, vegetables, fish and meat, cheese and breads and deserts. Getting drinks was a little hit and miss sometimes, ie. at dinner they’d bring the wine but not the water. We enjoy a cup of coffee after our evening meal, and this seemed to be a problem in all of the restaurants. We’d ask for Café Americano or Cafe con Leche, and end up with espresso almost every time – best to stick to cerveza.

The buffet restaurants have a different theme every night, ie. Sunday is Americano, Monday is Mexican, Tuesday is Oriental, Wednesday is Italian, Thursday is Dominican, etc.. This is also posted in the lobby of Royal Suites every day.

La Catedral Buffet Restaurant- Bavaro Section
Same hours as Las Torres. We did not eat here. I enquired if there was different food at the different buffets and was told it was the same at all of the buffet restaurants.

El Behique Buffet Restaurant – Punta Cana Section
Same hours as the other buffets, and is also open at lunchtime from 1 p.m. to 3 p.m. We ate lunch here once, it was very nice, again lots of choice.

Each section also has its own beach restaurant, located between the pool and the beach.

El Bohio Lunch Buffet - Palace Section
Open from noon to 4 p.m. for lunch. This is where we ate lunch most of the time, it is closest to Royal Suites. Good variety and service. I loved their Waldorf salad, and later in the week they had potato salad, which was excellent. Again, you could have a hamburger or hotdog or porkchop or steak cooked to order. They also had a machine for icecream cones. I thought originally that it was soft icecream but it wasn’t – it was great. A lot easier than trying to scoop out of frozen icecream containers.

La Uva Lunch Buffet – Punta Cana Section
Open from 1 p.m. to 4 p.m. for lunch, and it is also open for continental breakfast and snacks from 10 a.m. to noon, and snacks from 3 p.m. to 5 p.m. We were told it was nice here, same food as other lunch buffets but a nicer atmosphere. We never got to try it though.

Arrecife – Bavaro Section
Open for lunch from noon to 4 p.m. Didn’t eat here.

A La Carte Restaurants:
he hotel now has a “no reservations” system for all of the a la cartes for this season. (It’s something they are trying out to see how it works, so it is subject to change). Previously guests had to make reservations for the a la carte restaurants, and guests other than those in Royal Suites were restricted on the number of times they could eat at a la carte restaurants. Now no one needs to have a reservation, it’s first come, first served..

Royal Suites guests have the option of making a reservation at the front desk in the morning for their choice of a la carte restaurant and they will be guaranteed a table at the time they select.

All a la cartes are open from 6 p.m. to 10:30 p.m. Note that if it is the Mexican theme night at the buffets, the Mexican a la carte restaurant will be closed, if it is the Italian theme night, the Italian a la carte restaurant is closed, etc.

There are 5 a la carte restaurants:

Mare Nostrum – Italian – Palace Section
This restaurant is located right next to the Las Torres Buffet Restaurant. There are a number of menu choices, as well as an antipasto/salad bar. Food and service was very good. I had the veal parmesan.

El Arrecife – Seafood – Bavaro Section
We did not eat here as I don’t like seafood, but in looking at the menu later I saw that they do have steak, chicken and pork entrees on the menu. This restaurant is right at the beach. According to the menu, there is an extra charge for Lobster.

Bamboo – Asian Restaurant – Bavaro Section
This restaurant is located off the lobby of the Bavaro Section. Nice décor, lots of bamboo. The menu includes dishes from China, Japan, India and Thailand. They also have an antipasto/salad bar. We ordered our meal and because we were in Royal Service they also brought us a plate of extras. The food was very good, but we were so full when we left…

El Quijote – Spanish Specialties – Bavaro Section
This restaurant is also located off the lobby of the Bavaro Section. Again, this was very good. I had lamb, Pat had beef, and they also had an antipasto/salad bar. Good service. Interesting décor, chandeliers made out of bottles.

La Gran Cantina Mariachi – Bavaro Section
Also located off the lobby of the Bavaro Section. We ate here on our last night and it was pouring with rain. The food was good here, but service wasn’t the best as they were having issues with water leaking through the roof. I had a buffalo wing appetizer that was almost a meal in itself, and then a steak with guacamole. There was also an antipasto/salad bar, so we were stuffed when we left.

House wine is included at all the restaurants; they also have a wine list if you want to purchase a bottle of wine with your meal.

Dress Code for the a la carte restaurants is long pants for men. Having said that, I did see some men in shorts in the a la carte restaurants… Dress shorts are fine for the buffet restaurants.

Room Service:
Only Royal Suites guests have room service, which is available 24 hours. There is a $6.00 U.S. service charge. Breakfast is served from 7 a.m. to 11 a.m., main courses from 11 a.m. to 4 p.m. and 6 p.m. to 10 p.m., and salads and sandwiches are available 24 hours. We never tried room service, it says to allow 20 to 30 minutes for delivery.

Nightly Entertainment
There are two theatres here, one at Grand Palladium Bavaro, the Sunset, and one at Grand Palladium Punta Cana, the Merengue . The shows didn’t start until 10:00 p.m., we never did make it to one. In the Royal Suites lobby they post which shows are available at which theatre. Karaoke, Michael Jackson show, Dominican Folklore, Phantasia of Horror, Gala..were a few I saw listed.

Disco
The Sunset Boulevard Disco is located across from the main lobby of the Palladium Bavaro and is open from 11:15 p.m. to 2:00 a.m. – never went in, too late for us..

Casino
The casino is located near the Palace lobby. The slot machines are open at 10 a.m. to 3 a.m., the tables don’t open until 7 p.m. to 3 a.m. We went in a couple of times and played the slot machines, didn’t win anything but they have 1 cent and 5 cent slot machines, so you can play for quite a while. Drinks are included here. Tables are Blackjack, Caribbean Poker, and Texas Holdem Poker.

Internet Access
There are two computers in the lobby of Royal Suites which are free for Royal Suites guests to use and are available 24 hours a day. Connections were a little intermittent, it was down the first day we were there and went out a couple of times during the week for short periods.

For non-Royal Suite guests there is an internet café in the Palace area and in the Sports Bar in the Bavaro side of the complex where they charge $5 US for 30 minutes or $8 for an hour.

Apparently there are plans to have wireless internet in the resort in the future.

Hotel Stores/Shopping
In the Palace area you will find a gift shop, logo shop, and supermercado. I went in to buy some hairspray as I had forgotten mine, but decided that $18 US for a can of hairspray was a bit much.

The Dominican vendors also come into the resort once a week, or you can walk down the beach to the right where you will find a lot of vendors.on the beach and in El Cortecito. Be prepared to bargain, and everyone will want you to come and look at what they have for sale.

Spa:
The spa at Grand Palladium Resorts is operated by Renova Spa and is currently located near the beach at Palladium Punta Cana. It is open Monday to Friday from 8 a.m. to 7 p.m., Saturdays and Sundays from 9 a.m. to 6 p.m.

The gym, sauna, steam room, and Jacuzzi are included in the all-inclusive plan (reservations may be required). The gym is open daily from 7:30 a.m. to 8:30 p.m.

I went to the spa for a massage and it was wonderful. I had the 80 minute Stress Cure massage, s a combination-type massage - cost is $110.00 U.S. They have many different types of massages and body treatments available starting from $55.00 U.S., as well as manicures, pedicures, and hair salon services, There are also massages available at the beach.

A large new spa is currently under construction across from the Royal Gourmet Restaurant. They are building a huge new spa scheduled to be completed in December, it will be the largest in the area.

Sports
The Sports Center is located centrally in the Punta Cana section of the resort, furthest away from the beach. (Note that sports activities organized by the animation team take place at the beach and pools.) Archery, rifle shooting, badminton, basketball and mini golf are located at the sports centre, as well as the tennis courts, and a soccer field.

Medical Services – available 24 hours.

Weddings
For information on Grand Palladium Resorts wedding packages, see our Weddings Page

Tours
Tour reps have desks in the lobbies of the various sections (never saw any reps in the Royal Suites section), you can check their books and see what their hours are in the other sections, and you can see them for available tours. Also, if you have any donations of school supplies, etc. that you bring with you, Apple (Amstar) reps at the hotel will gladly accept them and see that they are distributed to those that need them.

Weather and Bugs
We were there during Tropical Storm Noel. Although it caused a lot of devastation in the southern part of the country, Punta Cana only received heavy rain for a couple of days. We arrived on a Sunday and the weather was great all week, mostly sunny with only an occasional brief shower, until Saturday, when it clouded over and rained for much of the day. We had rain all of Sunday and into Monday.

As far as bugs, there weren’t any to speak of. A few flies, no problem with mosquitos at all.

Summary
As an adults only section, Royal Suites is an excellent option for those who just want to veg out and relax. At the same time, a full range of activities are also available to you.

Grand Palladium Resort is a great spot for families, singles, and couples.

The food everywhere at the resort is excellent, with many dining options, and service for the most part was excellent..

I’ve tried to cover the main aspects of the resort in my review – if you have any questions feel free to contact us, and I’ll try to answer them for you.

Special thanks to the staff in Royal Suites, and to Octavio Subervi for showing me around and answering all my questions.

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A wonderful place, with excellent staff.
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 4.50 of 5

Posted by:  Roberta from Vancouver  on Jan 1, 2009  >  1 contribution(s) Canada
Visited on: Jan, 2009
785 people found this review helpful

Arrival: January 4-January 18:
We flew Air Transat from vancouver, Club Class as usual. We got off to a rocky start, long story short, 16 hours delayed, we lost a whole night plus most of the next day. First time in Punta Cana, in 12 trips we weere asked to open a suitcase at customs, took about 30 sec and we were on our way. Mike's taxi service was prompt and waiting and off to the Royal suites at 4:30pm when it was suppposed to be 10pm the eve before. Oh well. Check in was fast. We were given our choice of 3 rooms to choose from (we are returning guests to the Palladium and I made a request) we chose 5220 on the 2nd floor, luggage was done in 5 min. All very smooth.

Rooms::
The room was nice, clean, no odors, bed was comfy, nice jacuzzi but a little small for 2, the Palladium bavaro Jr Suites had a much bigger jacuzzi tub, bathroom is open to the room , meaning no separate room. Huge shower, toilet is separate. Its exactly like the pictures.We received 2 bottles of rum as well.Robes and slippers come with the room and the fridge is stocked daily with soft drinks , beer and water. One thing we did not use that I will next time is the Pillow Menu. There is a pillow menu where you can order pillows of different types. Next time. Our room overlooked the pool on the 2nd floor and a little of the ocean.Nice. No complaints. We backed onto El Cortecito so occasionaly there was some noise but we don't mind at all, thats our favorite place to hang out anyway. Our balcony had 2 chairs and a table. In comparison, the Bavaro Princess Platinum Suites had a nicer balcony.They had very nice lounge chairs, better view, we enjoyed our balcony there. We thought for the Royal Suites they could at least put lounge chairs on the balcony.
These things are minor. next time I will request a room closer to the Ocean . The best rooms would be 5028 and 5232, they are closest to the beach.

Restaurants and Bars::
The Royal Suites has access to every restaurant and bar in the Palladium complex.We don't use the Ala Cartes so I can't comment here. The Royal Suites offer snacks in the lobby, just help yourself to sandwiches, deserts, yogurt,etc, anytime.The Royal Suites has its own Gourmet restaurant that is open for breakfast, lunch and dinner. It is right next door to the Palace Buffet. We did eat at the Gourmet Buffet for breakfast, lunch and dinner once. Every meal was very nice, service was great, and I would reccomend it. The Palace Buffet is right next door, its big, has great food choices and a different theme every night. We ate breakfast there(closed for lunch) and dinner for the first few days, after that we headed outside the resort.We had lunch at the buffet by the beach in front of the Palace. They changed the hot dishes daily, we often had the BBQ chicken. Its ok for lunch. I have had better elsewhere but no complaints. The Buffet at the beach at the Palladium Bavaro is much better in my opinion. Its about a 10 min walk. We chose to stay close by.

The waiters and waitresses are the same for breakfast ,lunch and dinner if you eat at the Palace buffets, they work 12 hour days. we always get to know them quite well and ALWAYS tip. They are super nice.
As for the bars, get on the train and you will see how much this resort has to offer. The Royal Suites has a bar in the lobby and a bar at the pool that is open till midnight. There are 2 Manuels, we called them senior and junior, haha, but junior goes by tony. They are great and alot of fun. The atmosphere at the pool is very nice! quiet, Bachata music, just a great place that we visited every night.The make the best cappuncino at this resort, anywhere, even at the pool bar.
When you wear a Royal Suite bracelet you are entitled to different wine in the buffets and restaurants. The brand is Albaly and its very nice. I am a wine drinker. The wine in the RS lobby and pool is, hmmm, not good, in fact not good at all. I made a request with reception and Manuel at the pool bar to get Albaly wine at the pool bar and RS lobby. Why not? This is the RS and they go out of thier way for everything else. Anyway, after 2 days and many phone calls my request is granted. So if you are a wine drinker, you can request the better wine in the RS lobby and pool bar and you shall receive, thanks to Eduardo. Thank you, you worked very hard!!

Beach/Pools/Grounds::
We were at the RS at peak time, the hotel was at full capacity. Not once, any time of day, any day was there a shortage of chairs, palapas or beach beds. No towel games, nada. Also, the towels do not have to be exchanged for cards, just help yourself and they will collect them off the loungers at the end of the day.
We love the beach, the pool area was very hot because its between the buildings and there is very little breeze. We hung out at the beach and headed to the pool late afternoon for a coctail in the jacuzzi in the pool. There are plenty of tables too if you want to have drinks and play a game of cards.
There was alot of security and Turisto Policia on the beach, more than we have ever seen, they were there all day.Therefore, there was hardly any vendors around. The RS is right next door to El Cortecito, the little town. You can walk there is a minute. Security checks you and is there all the time,even at 3am haha.
The grounds are immaculate. One thing I like about the Palladium is the covered walkways throught the resort. They really come in handy when the rains come.

Activities on and off the Resort/Hotel: We don't go on tours. We prefer to hire a taxi/tour guide or call on friends there if we want to go out. We have been to the DR 12 times. I will make a comment on El Cortecito since its right next door.
Definately check out Casa de Piedro. This is a bar/restaurant. We had dinner there 2x and 2x just drinks. There is a live band friday nights, they start around 11 or so. We stayed till 3am!!! It was fun!The Crazy gator is a local bar where you can just sit and watch the local scene. This became my husbands favorite hang out. There is a Supermercado there with a Banco Populare inside if you want to draw some money from a credit card. There is a bank machine too. We have eaten outside of the resort numerous times, there are alot of restaurants, and shopping to be enjoyed.And don't forget a visit to Steve's bar.

Other Comments::
I have never written a review before even though we visit the DR often. I could say alot more but I hope I have covered the main items. We are planning to return to the RS in April/May. Yes it was that good.
There is construction going on for 240 new rooms scheduled to open May 2009. I know construction in the DR, and I would guess May 2010 perhaps. There won't be any disruption of niose to your holiday from this. Enjoy.
Overall this is a wonderful place, with excellent staff. I can't say more, I highly recommend it. If you wish to contact me you can pm me on Debbie's travel board under my name never2hot.

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