The Royal Suites Turquesa by Palladium Reviews

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The Royal Suites Turquesa by Palladium  

C/ El Cortecito, Playa Bávaro, Punta Cana

Nice resort, poor service
Posted by: Kim on Mar 9, 2015
see all reviews

The Royal Suites Turquesa by Palladium Reviews
The Royal Suites Turquesa by Palladium Pictures and Information
The Royal Suites Turquesa by Palladium Bavaro Beach Dominican Republic

#8 of 29 Hotels in Bavaro Beach

user rating 4.3

based on 25 review(s)

The Royal Suites Turquesa by Palladium Information


The Royal Suites Turquesa by Palladium is an exclusive hotel located within the Grand Palladium Punta Cana Complex Resorts & Spa. The concept of The Royal Suites is a differentiated care with personalized service for adults only. Enjoy privacy, relaxation and tranquility in this luxurious resort.

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The Royal Suites Turquesa by Palladium Reviews

The Royal Suites Turquesa by Palladium Review: 4.3 of 5 25 review(s)
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Pool and beach great but food not the best.
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 3.00 of 5

Posted by:  lisa  on Jun 13, 2012  >  1 contribution(s) United States of America
Visited on: Jun, 2012 | Leisure | With Spouse/Partner
1741 people found this review helpful

My husband and I usually take a cruise. Had this hotel recommended to us, we did feel staff was very sweet and expecting a tip for everything you do. Somewhat annoying. Would rather give one larger tip than a tip for very move they make. Kept saying OK, OK waiting for the tip. Only 2 restaurant's had good food, Japanese and Brazilian. Casino is small and. Most machines were broke. Intertainment was fine. Thank god the weather was fabulous, the beach and pool was enjoyed. Only 2 types of beer. Presidente and Millerlite. Other drinks a bit sweet. Dessert very tiny. NY cheescake as they called it any New Yorker would flip. Not even close. One thing you don't gain weight like a cruise.

Room Number:
5007

Room Block:
tarquesa

Arrival:
June4,2012 to June 8,2012

Restaurants and Bars:
Gourmet terrible food. Steak place also terrible. Salmon worst I ever had. My husbands steak awful
Japanese and Brazilian were very good. Service good also.Breakfast room service fair. Lunch at pool fine.

Beach/Pools/Grounds:
Grounds beautiful. Well kept. Pools same. Beach same.

Activities on and off the Resort/Hotel:
Just pool.

Other Comments:
Need to improve food at restaurant's. Heard other people complaining.

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Royal Suites Turquesa, DR = 5 Stars
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Greg  on Jul 11, 2012  >  1 contribution(s) United States of America
Visited on: Jun, 2012 | Leisure | With Spouse/Partner
1737 people found this review helpful

Absolutely nothing wrong with this resort. Multiple ala carte restaurants; multiple buffets. Adults only eliminated a lot of headaches associated w/kids. Numerous bars. Maid service (tipped on morning #1) top rate. Help staff did not "work for tips" and very few were left but if you did reward service, they certainly remembered you and followed you for needs. Make restaurant reservations as soon as you arrive; fills up fast and eating dinner at 8:00 or 10:00 doesn't work for us. French, Japanese and Brazilian restaurants excellent. Hibachi grille-show outstanding. Casino small and only play slots or blackjack. Clean beach. More than enough pool/beach palapas. Grounds exquisite and groomed daily. Resort so large, you felt alone. A lot of Europeans; heavy Spanish.

Room Number:
5318

Room Block:
Royal Suites - Adults Only

Arrival:
Names were in daily arrival/entry book; nice touch. Concierge service excellent. Had to wait for 3 pm check-in as flight arrived around noon. Pack a carry-on with pool clothes and you are in the pool waiting it out. Went to lunch. Internet in lobby; two working terminals could make access difficult at times. Wi-fi in lobby as well.

Rooms:
Royal Junior Suite. Second floor; first floor balconies had swim-up pool entries. No building over three stories tall. No elevators. King-size, comfortable four poster bed. Marble -- marble walls, ceilings, floors, vanity and seperate shower areas. Sunken hydro-tub. Gin, scotch, vodka and rum bottles in room. Presidente beer and water with Coke products. Refilled daily. Robes. Slippers. Discreet room service portal. Balcony with chairs and drying rack. In-room Ipod charger/player. Hi-def, wall-mounted TV w/NYC channels. In-room, programmable safe. Remote. Maid service available early or late; your call. Sitting area with pull-out couch and two chairs.

Restaurants and Bars:
More than enough. Did not have time to do all in 5 night stay. La Chantrel (French) needed no reservations as it was exclusive to the Royal Suites clientele. Chateau briand for two highly recommended. Japanese hibachi grille was entertaining and delicious. Brazilian Rodezio was way too much meat! Le Gourmet and Bohio buffets were excellent. Le Gourmet was exclusive to Royal Suites; Bohio in family area and kids can destory a buffet real easy. Room service delivered house wines; wines in room were higher standard and extra charge. Beach bar was excellent; likely due to smallish numbers at pool. Crowd rarely exceeded 20 people it seemed. Wait staff around pool was plentiful, always available and quite fast. Tipping there ensured greater attention. Pool bars also at swim-up pools in adults only area. Bars in palapas on beach.

Beach/Pools/Grounds:
Beach beautiful but short distance from palms to water. Some minor sea grasses but nothing outside norm. Top-optional for ladies- beach only (it seemed). Sand soft and white. Lots of beach foot traffic. Pools excellent. Enough surrounding palms to cast shade into pools during peak sun hours. Each had own "bubble" tubs .. think "hot tubs" but without heat. Getting own palapa was never an issue. Some "towel seat saving" but nothing extreme. Lounge chairs in pools seating one or two. Grounds were exquisite. Daily grooming. Roaming pink flamingos and peacocks. Resort so huge we never saw 50% of it as most dining/casinos/bars are located in middle section of third resort area with adults only section being the fourth. Spa huge but gym/workout equipment sparse or in need of repair. Attached to hot tub/sauna/lazy river/ lounge section. Massages were reasonably priced at about $2/minute.

Activities on and off the Resort/Hotel:
We had no intentions of dsoing any did none so mission accomplished. A possible trip to Santo Domingo was declined due to one-way, three-hour bus ride. Others did zip-lining and said while course was good, 1.5 hour one-way trip up bad roads with bad shocks was brutal. Plus return. Others did a dune buggy/terrain tour and loved it. Did not stray from resort. Area outside walls was quite impoverished. Stores/shops looked in pitiful shape. Lots of young men roving around on scooters. Just south of resort was beach shop area. Peddlers quite pushy and insistive. Peddlers on beach (parasailing, banan boats, etc.) not too intrusive. Beaches are public so some expressed some fear on the beach at night. A mugging is possible anywhere, even paradise. We did not go there at that time but one must always be aware of their surroundings. The resort opened a local peddlers area in front of casino certain nights and peddlers there are also quite insistent. Small "mall" area on resort and it served our purposes well enough. Sports area in resort is huge and has all fields necessary for every sport imaginable. Activites around our pool were none; which worked well for meeting our objectives of quiet, solitude, sun and drinking. There si a tram service that runs around the resort; recommend taking it first day there and getting to know where things are.

Other Comments:
We would certainly go back. Five days/nights suited us fine. Our son-in-law and daughters might be bored with things; this was not Cancun where there are discos, malls, ruins, Isla Mujares, and eco parks to explore. Hotel is second one on Bavaro Beach so ride to/from airport is short. Airport: small and open air. Seems all the planes come and go at same time so crowd can swell easily. We arrived before the line began and were at security within 30 minutes; others stood in check in line for two hours. Food behind security is American: Sbaro, Wendy's, Nathan's, etc. Nice duty-free shop. Porters swarm you but "no gracias" works fine. There is a $10/person entry fee, payable right before getting bags. Must present receipt and passport to entry officials along with entry form given on plane to enter country.

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Fantastic
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 5.00 of 5

Posted by:  Darlene  on Nov 19, 2012  >  1 contribution(s) Canada
Visited on: Nov, 2012 | Leisure | With Spouse/Partner
1452 people found this review helpful

If you want a resort that you will feel absolutely pampered, this is the resort for you. When we arrived we were given a glass of wine and without any wait we were taken to our room. We did not up grade because our room was great. King bed, hydrotub next to the bed and everything was extremely clean. Our butler took care of everything that we could possible want or need. Pools were clean and warm and lots of loungers around the pool and never had to look for a lounger at the beach. If you want quiet this is the resort for you, no kids, no line ups and the restaurants and very private. If you want a bit more noise just head over to one of the other three resorts in the Palladium family (very large resort)
Will definatley return....

Room Block:
56 or 57

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good place to go
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 4.00 of 5

Posted by:  clarke  on Jul 10, 2014  >  1 contribution(s) GERMANY
Visited on: May, 2014 | Leisure | With Spouse/Partner
1169 people found this review helpful

Royal suites is a beautiful resort that anybody looking to have a great time out of their normal lives should visit in DR, I enjoyed my stay here and hope to come back here again whenever it is possible. I stayed in this resort with my husband in April 2014 for our annual vacation and it was so much fun for us. We had a room in the building which overlooked the pool and the view was beautiful. We never had any issues with the room or any equipment in the room; it was extremely clean and large enough. All the staff in this resort was nice and friendly and the butler service here was great. The resort grounds are well maintained and well kept. The gourmet dishes were all delicious as we would go there every day to have our meals, the service was very professional. The Japanese and Brazilian restaurants were all great and there was always something to eat there so we never had bad meal day throughout our stay in this resort. The room service is quick and effective and it never took time for our orders to arrive. We specifically enjoyed the beach, it is big and beautiful and we usually take romantic walks on the beach almost throughout the 2 weeks we spent here. There are several shops just outside where you can do your shopping so we bought some things before leaving the resort. We will be coming back here for our next vacation or maybe for Christmas holidays.

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Nice resort, poor service
The Royal Suites Turquesa by Palladium

User Rating:  The Royal Suites Turquesa by Palladium Review: 3.00 of 5

Posted by:  Kim  on Mar 9, 2015  >  1 contribution(s) Canada
Visited on: Mar, 2015 | Leisure | With Spouse/Partner
615 people found this review helpful

The beach is gorgeous and the pools are large and well kept. However, the service is poor. We payed for the upgrade and found we were waiting all the time for service in the restaurants and bars. Would not return.

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