Natura Park Beach Eco-Resort & Spa Reviews

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Natura Park Beach Eco-Resort & Spa  

Cabeza de Toro, Punta Cana

Don't listen to bad reviews!
Posted by: Sandra  on Feb 27, 2013
see all reviews

Natura Park Beach Eco-Resort & Spa Reviews
Natura Park Beach Eco-Resort & Spa Pictures and Information
Natura Park Beach Eco-Resort & Spa Punta Cana-Bavaro Dominican Republic

#13 of 80 Hotels in Punta Cana-Bavaro

user rating 3.8

based on 35 review(s)

Natura Park Beach Eco-Resort & Spa Information


In the Natura Park Hacienda Style, ecological architecture takes advantage of the natural resources of the area and provides a feeling of freshness and comfort.

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Natura Park Beach Eco-Resort & Spa Reviews

Natura Park Beach Eco-Resort & Spa Review: 3.8 of 5 35 review(s)
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I would not suggest taking kids under the age of 5.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.00 of 5

Posted by:  Doug from Toronto  on Jan 1, 2009  >  3 contribution(s) Canada
Visited on: Jan, 2009
405 people found this review helpful

Arrival: January 2009
We went to Punta Cana in January 2009 and stayed at Natura Park. We are a family of four with two kids under 3. As a traveller myself, I have seen about 50% of the islands in the Caribbean. This is a good resort for the money and we would return when the kids are older. I would not suggest taking kids under the age of 5. The resort is great for couples, older kids and retired people who are mobile.

Rooms:
The rooms were very nice and a good size. We always had beer and water bottles in our room.

Restaurants and Bars:
The food was great with a good selection. The drinks were good. The hours of the main buffet were excellent when open. We did not make it to the steak house but heard great reviews about it from everyone. The pool bar was a nice touch and the bartender lady was the nicest in the resort. The staff here is top notch.

Beach/Pools/Grounds:
The pools were very nice, but very cold. The beach was great.

Activities on and off the Resort/Hotel:
The Internet was $3 for 15 minutes. The scuba diving wasn't great, but the prices were reasonable for what you got.

Other Comments:
The TV went out one night which isn't a big deal for a couple or single, but with a two year-old it can become an issue. The bars and food places did not always open on time. The flight home was the worst in the last five years for me. The flight was 90 minutes late and then we had to wait on people in immigration. There was no movie on a 4 hour flight from Skyservice. There was no elevator from the main lobby to the ground floor which was a huge hassle for our stroller.

Overall, we would return and the 4 star rating seems correct.

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The Outback Jungle Safari is the best.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.00 of 5

Posted by:  Jason & Cindy from Airdrie  on Jan 1, 2009  >  1 contribution(s) Canada
Visited on: Jan, 2009
409 people found this review helpful

Arrival: Jan/5/09 - Jan/12/09
The arrival was a gong show at the resort. the did not have our reservations from signature. Was supposed to get a ocienview suit for or honeymoon, but end up with a room with 2 single beds. (ya not cool for a honeymoon) Our rep was useless, as a few people said , they were more interested in selling you tours instead of helping you with your problems.

Rooms:
Room was very clean, a/c worked great, fridge kinda sucked and we only had 2 single beds.

Restaurants and Bars:
Really didn't care for the food that much, but whatever ! not a big deal.. bars are a little understaffed but they try there hardest.

Beach/Pools/Grounds:
THE POOL is kinda small but the grounds and beach make up for it. It is beutiful!!!!

Activities on and off the Resort/Hotel:
EVERYTHING WAS AWSOME the Outback Jungle Safari Outback Jungle Safari is the best.. PLEASE DONT TAKE ANY OTHER TOUR GUID OTHER THAN THE OUTBACK SAFARI. there colours are orange and black. They are awesome, I am not big on history to much, but it was incredible to learn about the country from "jose" This tour outfit treated us very well and we had so much fun and CHEAPY CHEAPY ! Debbies d/r has the logo on there page. We also went on the party boat to go swim with sharks and sting rays (dont worry sharks have no teeth and rays have no stingers. This was also a great time. They even had a clown for babysitting on board.. We also did the dune buggies and atv's also an awesome time and everything was...CHEAPY CHEAPY.. There is a guy in the resort that sells tours down near the towel shack, his name is edwardo, ask for him , he is a great guy, and cheaper than the tour operators like signature or sunwing..

Other Comments:
All IN all the first day wasn't good about the check in. However we had a fantastic time everywhere there. all the hotel staff were great and all the locals. We had such a good time we booked another one there feb/23/09 32 MORE SLLEPS ! WOO HOO.. WARNING!!!!!! WE LIKE GOING TO THE CASINO 2 DOORS DOWN AT THE GRAND OASIS. THEY GIVE YOU 1 $25 DOLLAR CHIPS WHEN U WALK AND ESCORT U TO A TABLE CALLED CARRIBEAN ROULETTE OR SOMTHING LIKE THAT, ANYWAY YOU HAVE TO ADD UP POINTS AND THEY MAKE IT LOOK SWEET... WELL ITS NOT, MY WIFE AND I DUMPED $600.00 IN 40 MINUTES.. STAY AWAY.....

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Great memories.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.50 of 5

Posted by:  Keith  on Jan 1, 2009  >  5 contribution(s) Canada
Visited on: Jan, 2009
402 people found this review helpful

Blau Natura Park Resort/Sunquest Vacations/Skyservice Airlines
Trip date 2008/12/20 – 2008/12/27

Interesting to read BobFromCanada’s summary – there are some similar observations - and it becomes evident that Blau doesn’t really follow up on customer suggestions.

This was our first time to DR and thus to Natura Park. We selected Natura based largely on Debbie’s reviews and input from other sites. Overall we were quite happy and came away with many incredible memories.

Sunquest: We were met at the airport – lost luggage sorted out – and led to a bus for transfer to Natura. We received an invite for an orientation session which we attended the following morning. Boris gave us some tips on avoiding stomach/intestine upset (ie minimize conconut based drinks like the pina colada) and reminded us to check in on departure time. The rest of the time he spent trying to sell trips which seemed to be the real focus on his job. Boris wasn’t any help in getting the luggage problem resolved and said he couldn’t do anything for me. He placed one call after I insisted he try to help but said he did not get an answer. I approached the hotel staff and they were very prompt and efficient at finding our lost luggage and were always able to get answers to their phone calls. I also tried to book upgrades for flights through Boris but he said to do that at the airport and that he couldn’t help me. Skyservice was fine on the way down and back. No delays and the flight attendants were OK. They lost one of our bags for a day and our Sunquest rep was not helpful but the hotel really stepped up and helped out nicely. (3 bags lost in total from our flight)

Pick up/Arrival: Our group was a bit late for the bus as we had to fill in a lost baggage form. About a 20 minute ride to the hotel with a brief introduction by our host who was more interested in reminding us that they get paid next to nothing and so tips would be appreciated (a great start to an “all expense” paid trip ?. Not the typical welcoming party seen at other hotels but directed to the front desk and the sign in process was quite prompt and professional. Instructions re keys, safe and towel cards were thorough. Taken to our rooms and baggage arrived promptly.

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Great memories.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.50 of 5

Posted by:  Keith  on Jan 1, 2009  >  5 contribution(s) Canada
Visited on: Jan, 2009
402 people found this review helpful

Blau Natura Park Resort/Sunquest Vacations/Skyservice Airlines
Trip date 2008/12/20 – 2008/12/27

Interesting to read BobFromCanada’s summary – there are some similar observations - and it becomes evident that Blau doesn’t really follow up on customer suggestions.

This was our first time to DR and thus to Natura Park. We selected Natura based largely on Debbie’s reviews and input from other sites. Overall we were quite happy and came away with many incredible memories.

Sunquest: We were met at the airport – lost luggage sorted out – and led to a bus for transfer to Natura. We received an invite for an orientation session which we attended the following morning. Boris gave us some tips on avoiding stomach/intestine upset (ie minimize conconut based drinks like the pina colada) and reminded us to check in on departure time. The rest of the time he spent trying to sell trips which seemed to be the real focus on his job. Boris wasn’t any help in getting the luggage problem resolved and said he couldn’t do anything for me. He placed one call after I insisted he try to help but said he did not get an answer. I approached the hotel staff and they were very prompt and efficient at finding our lost luggage and were always able to get answers to their phone calls. I also tried to book upgrades for flights through Boris but he said to do that at the airport and that he couldn’t help me. Skyservice was fine on the way down and back. No delays and the flight attendants were OK. They lost one of our bags for a day and our Sunquest rep was not helpful but the hotel really stepped up and helped out nicely. (3 bags lost in total from our flight)

Pick up/Arrival: Our group was a bit late for the bus as we had to fill in a lost baggage form. About a 20 minute ride to the hotel with a brief introduction by our host who was more interested in reminding us that they get paid next to nothing and so tips would be appreciated (a great start to an “all expense” paid trip ?. Not the typical welcoming party seen at other hotels but directed to the front desk and the sign in process was quite prompt and professional. Instructions re keys, safe and towel cards were thorough. Taken to our rooms and baggage arrived promptly.

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I really liked the rooms as they were a little dated.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.00 of 5

Posted by:  William from Norfolk, NY  on Jan 1, 2009  >  1 contribution(s) Canada
Visited on: Jan, 2009
410 people found this review helpful

Arrival: Jan 10 - 17
Front Desk was very helpful, even though we had arrived early 12:00 pm they had us leave our bags an go for a drink and view the grounds. As this was our 6th time in DR we were very comfortable leaving our belongings.

Rooms:
I really liked the rooms as they were a little dated, I hope this never changes as if I wanted cold,, star trek rms ,,I will go to NYC. Anyways the cleaning staff just did a great job. We always leave 2 dollors a day on the bed (they will not touch if you leave it anyplace else) which the ladys really need.

Restaurants and Bars:
Restaurants, The first part of the week we were really upset as there were never any tables cleared, coffie, at the buffets but middle of the week we were asked to fill out a survay card and we did, service was good the rest of the week. Food was good at buffets. The Italion was very poor Steak House was good.

Beach/Pools/Grounds:
The best beaches, Pool was good but very cold which I don`t understand other than they chill the water to preserve the chemicals. This stopped alot of people from swimming alot. Sounds nuts but I have done polar bear dips in the ST Lawrence river in Jan and the water was warmer. They need to look into this as swimming is a big part of a winter vacation.

Activities on and off the Resort/Hotel:
As far as Iam concerned the shows were the best in the DR. These people work hard to put this on. Day activities around pool were good. Did 2 tours the trip to the stingray pen was not worth it as you only go out 1 mile then come back and stand on a sandbar,to expensive for what you get. The other trip was the Outback Jungle Safari which was great only it took us 2 hrs to get there.

Other Comments:
I would book this motel again
bill832@hotmail.com

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Nice hotel for the price we paid.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 3.50 of 5

Posted by:  Lindsay from Saskatchewan  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
421 people found this review helpful

Arrival:
Fairly smooth check-in. There were a few other couples who were checking in at the same time, so the desk clerk made a group announcement as not not repeat herself then handed us an envelope with our necessary items, pretty self explanatory. Only complaint is that we were told to come back the next day for our safe locks because they had ran out.

Rooms:
I had emailed the resort the week before (use the email from the hotel website because the one listed under "resort contact" on this website is wrong) to ask for a specific location and we got it right by the beach (building 7) however we asked for a king size bed and got two twin beds, not exactly romantic but location was great. About the room: Toilet stopped working everyday but we managed to fix it ourselves, lots of ants in the room so keep items off the floor, fridge never worked at all but we were close to the bar! Linens were always clean and the maid did a good job of keeping things tidy. Ask for extra water each day as we found out two bottles were not sufficient. A/C not terribly cool but if you keep the fan going it is comfortable.

Restaurants and Bars:
Bars were good, best bar was by the beach, over-looking the pool. It had the best views and fastest service. Bar inside hotel was always packed so wait time was lengthy. Best frozen drinks were at the bar in the entertainment area, but only open at night. Food was so-so, beef was always good though. Best a la carte was the steak house, but if we want cooked steak ask for well done as i asked for medium well and received rare. I recommend eating breakfast at the main buffet, as the one by the beach had only a few select items.

Beach/Pools/Grounds:
Beautiful beach, be sure to walk past the hotel grounds to the left as there are no other hotels, plus water has less weeds.
Groundskeepers deserve a pat on the back, always working hard and very friendly. Water in the pool was cooler, but not uncomfortably cold. Be sure to get up early to reserve seats on the beach, they go quickly. We brought our own beach towels from home to make them more identifiable. Overall beautiful grounds.

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Except for the ants in the bathroom, we had an amazing time there!
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.00 of 5

Posted by:  Allison from Kitchener  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
433 people found this review helpful

Arrival: Jan 23 - 30
The room was not ready when we arrived, but we went to the bar and had a drink, went to the buffet and had some lunch and wandered around the property until they were ready. Not a huge deal really!

Rooms:
The room was very nice and clean! We left little goodies for the maids, and seemed to get fresh towels and extra water every day! We had a slight ant issue the first night, and in the bathroom the entire week, but it is an eco resort!

Restaurants and Bars:
The buffet had great variety and it was all really good! We both found lots to eat every day! No stomach issues or sickness at all. They had purified water on the tables each day. They could have cleared the tables a bit faster, but as we were told on the bus ride in, you run on "Dominican time".

Beach/Pools/Grounds:
The beach is cleared all day of the seaweed that washes in. Beautiful trees and huts. Just make sure you get up early to save your beach chair! The pool would have gotten more use if it was heated, but otherwise no complaints. Grounds are just gorgeous! We have some amazing pictures!

Activities on and off the Resort/Hotel:
We did the Dune Buggies (the ride there seemed to take forever - but it was completely worth it!) and we also swam with the dolphins (this excursion is close to the resort - and is very fun!)Both were a little pricey once they got converted to Canadian dollars, but its not like we go on vacation all the time so why not?

Other Comments:
Except for the ants in the bathroom, we had an amazing time there! The food, grounds and staff were all excellent. Vendors come to the resort to sell goods in case you dont want to head to the market. We would recommend this resort to anyone.

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Language skills were particularly absent when trying to solve even a minor problem.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 3.50 of 5

Posted by:  Jim  on Feb 1, 2009  >  12 contribution(s) Canada
Visited on: Feb, 2009
436 people found this review helpful

Intro I’m writing this as someone who visited the Caribbean “BC” as in before children. Now that our brood is old enough to actually get something out of a tropical trip we took the plunge and set off for Natura Park in Punta Cana from February 4 to 11. We did a lot of research before the trip and by and large it paid off.

1.The hotel is expecting a ‘voucher’ but Westjet does not provide one. They will accept a print out of your Westjet itinerary so bring a spare copy. Otherwise you’re sent off to the Internet café for penance at the rate of $3 per 15 minutes while downloading. Of course if you don’t have it on file in your e-mail account you’re at the mercy of staff that seem to make up the rules as they go along. Yes – the resort is always ‘full’ but fresh rooms appear magically with the right persuasion.

2. By the time we were checked in it was dark. The desk clerk circled our ‘patio’ on the map on the back of our envelope and sent us on our way into the darkness. I thought it was easier to move from building to building via connecting links – Wrong! The wandering paths through the garden are actually simpler but in the dim lighting we walked almost around the entire resort before finding a security guard who, though speaking no English, took one look at our room keys and took us ‘home’. I paid that tip gladly.

3.The beds are hard. The two ‘double’ beds are actually ¾ size beds based on North American sizing. Our 10 and 12 year old daughters found them adequate but mom and dad were glad for the king size bed in the adjoining suite.

4. Language issues continue to dominate one’s experience. More on this later.

5. By and large this is a get-what-you-pay-for-experience. More on that later.

6. Bring a travel mug – details below

Was this review helpful?   Yes Thank you for giving us your opinion.

Language skills were particularly absent when trying to solve even a minor problem.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 3.50 of 5

Posted by:  Jim  on Feb 1, 2009  >  12 contribution(s) Canada
Visited on: Feb, 2009
436 people found this review helpful

Intro I’m writing this as someone who visited the Caribbean “BC” as in before children. Now that our brood is old enough to actually get something out of a tropical trip we took the plunge and set off for Natura Park in Punta Cana from February 4 to 11. We did a lot of research before the trip and by and large it paid off.

1.The hotel is expecting a ‘voucher’ but Westjet does not provide one. They will accept a print out of your Westjet itinerary so bring a spare copy. Otherwise you’re sent off to the Internet café for penance at the rate of $3 per 15 minutes while downloading. Of course if you don’t have it on file in your e-mail account you’re at the mercy of staff that seem to make up the rules as they go along. Yes – the resort is always ‘full’ but fresh rooms appear magically with the right persuasion.

2. By the time we were checked in it was dark. The desk clerk circled our ‘patio’ on the map on the back of our envelope and sent us on our way into the darkness. I thought it was easier to move from building to building via connecting links – Wrong! The wandering paths through the garden are actually simpler but in the dim lighting we walked almost around the entire resort before finding a security guard who, though speaking no English, took one look at our room keys and took us ‘home’. I paid that tip gladly.

3.The beds are hard. The two ‘double’ beds are actually ¾ size beds based on North American sizing. Our 10 and 12 year old daughters found them adequate but mom and dad were glad for the king size bed in the adjoining suite.

4. Language issues continue to dominate one’s experience. More on this later.

5. By and large this is a get-what-you-pay-for-experience. More on that later.

6. Bring a travel mug – details below

Was this review helpful?   Yes Thank you for giving us your opinion.

Language skills were particularly absent when trying to solve even a minor problem.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 3.50 of 5

Posted by:  Jim  on Feb 1, 2009  >  12 contribution(s) Canada
Visited on: Feb, 2009
436 people found this review helpful

Intro I’m writing this as someone who visited the Caribbean “BC” as in before children. Now that our brood is old enough to actually get something out of a tropical trip we took the plunge and set off for Natura Park in Punta Cana from February 4 to 11. We did a lot of research before the trip and by and large it paid off.

1.The hotel is expecting a ‘voucher’ but Westjet does not provide one. They will accept a print out of your Westjet itinerary so bring a spare copy. Otherwise you’re sent off to the Internet café for penance at the rate of $3 per 15 minutes while downloading. Of course if you don’t have it on file in your e-mail account you’re at the mercy of staff that seem to make up the rules as they go along. Yes – the resort is always ‘full’ but fresh rooms appear magically with the right persuasion.

2. By the time we were checked in it was dark. The desk clerk circled our ‘patio’ on the map on the back of our envelope and sent us on our way into the darkness. I thought it was easier to move from building to building via connecting links – Wrong! The wandering paths through the garden are actually simpler but in the dim lighting we walked almost around the entire resort before finding a security guard who, though speaking no English, took one look at our room keys and took us ‘home’. I paid that tip gladly.

3.The beds are hard. The two ‘double’ beds are actually ¾ size beds based on North American sizing. Our 10 and 12 year old daughters found them adequate but mom and dad were glad for the king size bed in the adjoining suite.

4. Language issues continue to dominate one’s experience. More on this later.

5. By and large this is a get-what-you-pay-for-experience. More on that later.

6. Bring a travel mug – details below

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Such a tranquil, beautiful resort deserves more attention to room issues.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 3.50 of 5

Posted by:  Joe from Boston  on Feb 1, 2009  >  1 contribution(s) United States of America
Visited on: Feb, 2009
425 people found this review helpful

Arrival:
The flight to Punta Cana and the arrival was effortless...we had a quick and efficient check-in...we came independantly so we were the only guests checking in at this time

Rooms:
WELL...the room itself was fine...comparable to others we have had in our many trips to DR...but...ur toilet stopped working three times and required repeated visits to fix...our refrigerator in the room managed to keep drinks at room temperature...the sliding bathroom door did not slide closed....finally repaired on day 11 of a 14 day stay...the TV worked fine for three days and we experienced an extremely snowy and troubled picture for the remaindr of our stay...we ere told there were cable problems...housekeeping didn't bring towels in a timely manner...two days we received them while we were at dinner...dried off with beach towels!

Restaurants and Bars:
the food was ok....what we usually expect at AI's....but the restaurant wasn't up and running at 7 in the AM....usually had to wait for staff to get to stations and for hot food to come out if you were there before 7:15....we found luch to be better at the main buffet versus the beach one...Italian Restaurant was POOR....Fish was better...Steak was good for or first visit...not good for our second...ars everywhere needed more staff...the beach bar consistently nad a long line between 4 and 6 when people started leaving the beach and heading for the bar....there was only 1 bartender during peak times...and just no bakup for the person...oftentimes the bartender left the bar to get replacement stock...dining room staff was hot and cold as well...loved Rosa, server in the main bar however...consistently good service from her

Beach/Pools/Grounds:
Pool is small but don't go to DR for pools....beach was good...nice place to walk the beach although there was a couple of robberies at the far end of the beach despite police presence...THE GROUNDS are specacular...the best we.ve seen, the plants, the birds, the lagoons, and the groundskeepers care were all outstanding...it is the major attraction of this resort and my ambivalence concerning not recommending the resort or returning to it

Activities on and off the Resort/Hotel:
Went parasailing and took out the cat...both were great.....had to get in line early to reserve the cat and you had to get down to the beach before 7 to put something on a chaise if you wanted a palapa and shade...a staff member also approached us and told us for $ he would reserve a palapa for us...didn't accept but many did and as a result many palapas went early...hope mgmt stops ths practice.

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If this was you're first all inclusive you would be awed.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.00 of 5

Posted by:  June and Stu from Vancouver  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
461 people found this review helpful

Arrival: January 29 to February 5
Our arrival was around 9 pm. There were 10 of us checking in. The staff was organized for us. Unfortunately our room was not as we had requested. Because of the late check in there were no rooms left to move us to, but the following day we were moved close to the beach. They do try to accommodate.

Rooms:
The resort rooms are in need of a remodeling, but are always clean. Most mini bars do not work. A/C is sketchy. Sometimes your room could be made up at 9 am or as late as 5pm. The service is the same whether you leave money on your pillow or not. You need to ask for extra water bottles. DO NOT DRINK THE WATER FROM THE TAP.

Restaurants and Bars:
The main buffet served breakfast, lunch and dinner. There was lots of food. One section was a selection of Dominican foods. The middle section had a selection of pasta, breads, meats, fruit, deserts. Each night had a different main course (meat). The food was good but lacked seasonings. The meat was always well done.
The main bar was next to the main buffet. The drinks were served in real glasses and lots of alcohol was used. Table service is slow, so recommend ordering at the bar. This is the meeting place and can be very busy. The entertainment stage is next to the bar.

The beach buffet served a light breakfast and lunch. Sometimes the chef would be cooking up paella or a surprise for lunch from the bbq next to the beach buffet. Behind the beach buffet was a hot dog/hamburger stand. The beach bar served their drinks in plastic cups (6 oz). We found the drinks to be inconsistent each time. They used lots of alcohol and syrup and in a small cup not so good. Recommend bringing your own travel mug for a longer more consistent cold drink and not so many trips to the bar. There were 2 beach bars and a swim up bar. But do bring your own mug.

In the evening there are 3 a la carte restaurants and the times and dates are already scheduled for you. Even though there are several seatings you are never made to feel rushed. Please note that most of the staff speak very little English. So don't expect a lot of answers unless you are pointing to the menu. They do not understand. Fortunately one of us speaks Spanish and this opened lots of doors. Very enjoyable conversations were had. The La Perla became the seafood restaurant in the evening. We did not read the menu carefully and missed out on the lobster because it was labeled mixed seafood grill. We were not thrilled with our choices but we are the ones who made the choices. The staff was great.

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If this was you're first all inclusive you would be awed.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.00 of 5

Posted by:  June and Stu from Vancouver  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
461 people found this review helpful

Arrival: January 29 to February 5
Our arrival was around 9 pm. There were 10 of us checking in. The staff was organized for us. Unfortunately our room was not as we had requested. Because of the late check in there were no rooms left to move us to, but the following day we were moved close to the beach. They do try to accommodate.

Rooms:
The resort rooms are in need of a remodeling, but are always clean. Most mini bars do not work. A/C is sketchy. Sometimes your room could be made up at 9 am or as late as 5pm. The service is the same whether you leave money on your pillow or not. You need to ask for extra water bottles. DO NOT DRINK THE WATER FROM THE TAP.

Restaurants and Bars:
The main buffet served breakfast, lunch and dinner. There was lots of food. One section was a selection of Dominican foods. The middle section had a selection of pasta, breads, meats, fruit, deserts. Each night had a different main course (meat). The food was good but lacked seasonings. The meat was always well done.
The main bar was next to the main buffet. The drinks were served in real glasses and lots of alcohol was used. Table service is slow, so recommend ordering at the bar. This is the meeting place and can be very busy. The entertainment stage is next to the bar.

The beach buffet served a light breakfast and lunch. Sometimes the chef would be cooking up paella or a surprise for lunch from the bbq next to the beach buffet. Behind the beach buffet was a hot dog/hamburger stand. The beach bar served their drinks in plastic cups (6 oz). We found the drinks to be inconsistent each time. They used lots of alcohol and syrup and in a small cup not so good. Recommend bringing your own travel mug for a longer more consistent cold drink and not so many trips to the bar. There were 2 beach bars and a swim up bar. But do bring your own mug.

In the evening there are 3 a la carte restaurants and the times and dates are already scheduled for you. Even though there are several seatings you are never made to feel rushed. Please note that most of the staff speak very little English. So don't expect a lot of answers unless you are pointing to the menu. They do not understand. Fortunately one of us speaks Spanish and this opened lots of doors. Very enjoyable conversations were had. The La Perla became the seafood restaurant in the evening. We did not read the menu carefully and missed out on the lobster because it was labeled mixed seafood grill. We were not thrilled with our choices but we are the ones who made the choices. The staff was great.

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Overall, this resort deserves the 4* that it's quoted.
Natura Park Beach Eco-Resort & Spa

User Rating:  Natura Park Beach Eco-Resort & Spa Review: 4.00 of 5

Posted by:  Rachelle  on Apr 1, 2009  >  1 contribution(s) Canada
Visited on: Apr, 2009
431 people found this review helpful

Arrival: March 21 - 28
Arrival went very smoothly. As soon as we arrived, our room was ready

Rooms
Room was nice and clean.

Restaurants and Bars
The food was great and plentiful. The Bar service was great

Beach/Pools/Grounds
Beach was very nice. The pool and grounds were lovely.

Activities on and off the Resort/Hotel
The amination team was great. They really get you involved in all sorts of activities

Other Comments
Overall, this resort deserves the 4* that it's quoted. I would return.

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