Dreams Palm Beach Reviews


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Dreams Palm Beach  

Cabeza de Toro; P. O. Box 68; Higuey, Dominican Republic

leonardito and dreamer at DPB
Posted by: leonardito  on Nov 1, 2015
see all reviews

Dreams Palm Beach Reviews
Dreams Palm Beach Pictures and Information
Dreams Palm Beach Punta Cana-Bavaro Dominican Republic

#12 of 80 Hotels in Punta Cana-Bavaro

user rating 3.3

based on 43 review(s)

Dreams Palm Beach Information


Dreams Palm Beach, situated on the sunny east coast of the Dominican Republic, an idyllic haven for singles, couples and families. It is a nice relaxing fully integrated world of magnificent beaches, a majestic turquoise sea and most importantly, the special feeling of being welcomed as an honored guest with all the privileges of Unlimited-Luxury ® - where everything is included.

Dreams Palm Beach official website
http://www.dreamsresorts.com/drepb/

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Dreams Palm Beach Reviews

Dreams Palm Beach Review: 3.3 of 5 43 review(s)
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leonardito and dreamer at DPB
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 5.00 of 5

Posted by:  leonardito  on Nov 1, 2015  >  14 contribution(s) Canada
Visited on: Nov, 2015 | Leisure | With Spouse/Partner
397 people found this review helpful

We have just returned from a two weeks stay at the Dreams Palm Beach Punta Cana.
When we arrived at the Dreams , we were greeted by very helpful Lucia. Lucia gave us all the informations regarding our stay in the Preferred Section.

The grounds of the resort were kept beautifully by the grounds keeping staff and the gardens were immaculate. You could admire a large variety of plants, flowers and fruit trees.

Our room was located in block 2 close to the adults pool and Preferred Lounge, it was a good location as it was close to everything. It was a nice room with a view of the main pool. The bed was very comfortable and the A/C kept us cool. Wi-Fi was very good. We were happy with all the amenities.

Our days were spent at the beach in the reserved section for Preferred guests. We always could find a nice palapa to shade us from the burning sun.
Some days the ocean was clear and free of seaweeds and some days it was not so nice, but nothing stopped us from swimming often in the warm ocean. We ate at all of the restaurants, our favorite was the Bordeaux a la carte which was the French and Adult only. We enjoyed their Surf and Turf very much. Tito, the Captain was always a great host.
The Sea Side Grill served a delicious Rib Eye steak. We had a fabulous salmon at Himitsu. The buffet had always plenty of healthy and delicious dishes to please everyone.

Pedro the GM of the Dreams and his team of workers were always helpful. We had a super service from all the staff who made our stay a great one and we would recommend this resort for anyone who is looking for a stress free vacation in a pleasant atmosphere.
For pictures and more see leonardito.com 



Room Number:
2301

Room Block:
2

Arrival:
2015 / 10 / 17

Rooms:
clean

Restaurants and Bars:
Bordeaux very good

Beach/Pools/Grounds:
nice

Activities on and off the Resort/Hotel:
noisy

Photos: http://leonardito.com/drmpb1510n/drmpb1510exp.php

Videos: http://leonardito.com/drmpb1510n/drmpb1510exp.php

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Beware the beach has seaweed/seagrass problems!
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 1.00 of 5

Posted by:  Debra K  on Dec 8, 2014  >  1 contribution(s) United States of America
Visited on: Dec, 2014 | Leisure | Family and Kids
323 people found this review helpful

My husband myself and our 18 year old daughter just got back from Dreams Palm Beach Punta Cana. We had never been to D.R. before but had heard how beautiful the beaches were. I love the beach and was so excited! Our check-in was quick but no welcoming smiles or info about the resort. No cocktails or snacks either, which I thought odd being as we were told this was such a upstanding expensive resort. Anyway, off to our room which was a HUGH disappointment. Dirty grout, mildew all over bathroom and broken toilet seat and disgusting broken sick and faucets. Floor was always dirty and glass bathroom door with hugh gabs so NO privacy. Mini fridge was a sad joke with mold/mildew old and would fall over if you didn't hold onto it! Yuk pool was nice but as we were not preferred club we couldn't get someone to wait on us so most times we got our drinks ourselves. Drinks were awful! Ok now to the beach. It is the current that brings the sea-grass. This part of Punta Cana ALWAYS has some sea-grass. Most times its not TOO bad. But some times its a full out major nightmare! We're talking 4feet tall and 2 football fields out into the ocean. I have pictures! After 2 full days of this, they brought in the bulldozers. Then big dump trucks then more bulldozers! After 3 days of no real progress the smell! OMG! BTW no offer to another resort, no caring of any kind. It was so bad we had to wear scarves over our noses! Piles of sea-grass as big as houses all over the beach. Nasty nasty nasty! Locals tell us this happens a lot. We were there for 9 days and 7 days of sea-grass and only 2days of beach time with the smell of diesel oil to go with it! I could go on but Im still sick about the smell and tons of garbage in it. Mother Nature is not kind to this area. The service is bad to non preferred people and if you dont tip the waiters all the time forget about any service. We are good tippers but because we needed 5 towels in our room daily we had to tip ALL the time just to get ANY service! Dont even get me started about the Timeshare/Vacation Club 3 hours of saying NO and then you need to be rude and that stinks cause you are on your vacation! For the money we paid, there are many many truly lovely resorts that are so much nicer. The food was bad the service was bad and our room looked like a motel 6! Go look somewhere else and have a great vacation! Good Luck!

Room Number:
6303

Arrival:
November 22 to December 2nd 2014

Rooms:
Non perferred rooms are old beat up furniture and gross dangerous bathrooms!

Restaurants and Bars:
There are really only 4 "Nice" haha restaurants and 1 buffet 1 outdoor grill (be careful with these as people tend to get sick alot) 1 that us low rent district can not enter. Food is tasteless or salty.

Beach/Pools/Grounds:
Pool is nice grounds small but nice. LOTS of children in pool. Beach was dirty cloudy and TONS of seagrass! We bad to walk over a mile to find decent water and felt a bit unsafe that far from any resort.

Activities on and off the Resort/Hotel:
Activities seemed more geared to young children or teenagers. The Side by Side ATVs was alot of fun!

Other Comments:
Reseach the resort you wish to go too. Read alot of reviews.

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no cleanliness
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 3.00 of 5

Posted by:  lilian  on Oct 5, 2014  >  1 contribution(s) Canada
Visited on: Aug, 2014 | Leisure | Solo
341 people found this review helpful

This place is called dream Palm Beach but it wasn’t a dream at all. I don’t even know where to start from but let me say that every successful establishment like a resort which caters for the need of tourists from different parts of the world should be able to put cleanliness as the first order of the day not otherwise. The major problem I had with this resort was the fact that cleanliness is not on their agenda, the room I was taken to at first had this bad stench that was unbearable until I asked for them to replace the room and then they did but the next one wasn’t even as better as I expected it to bed. The pool was dirty, like it hasn’t been cleaned for a while, that’s disgusting. The room was even dark and moldy and when I complained the staff was like there was no other available room so I had to manage. The maintenance is not efficient because there was problem with the shower, it took forever to come one and draining was an issue. They have a beach but it was small and mostly crowded, I hardly visited there because I felt that the hotel wasn’t clean so why bother myself for more infection. The location is very good and most of the staff was nice, they tried to help out when necessary. They need to improve this hotel, they need better hotel management if they want more customers.

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Not worth what we paid
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 3.00 of 5

Posted by:  Mick and Sylvia  on Nov 5, 2012  >  1 contribution(s) Canada
Visited on: Nov, 2012 | Wedding | With Group
913 people found this review helpful

First time in DR, visited last week of October 2012. Resort location is pretty isolated, no way to visit other resorts by foot for a look around if you wanted to. Rooms are tired and small, basically a motel room, bathrooms real tired,no privacy in the regular "deluxe tropical view" rooms only a swinging glass door between you and your business, with anyone else in the room. Preferred club suites not bad, basically 2 "deluxe" rooms made into one, really nothing special, just bigger and some bathroom privacy, we looked at one and they wanted another $150 a night, negotiable, but we didn't bother haggling to spend even more. We paid $2800 for the two of us for a "deluxe tropical view" room and as far as we are concerned this resort did not live up to its 5 star class or its trademarked "slogan" of "unlimited-luxury", nothing luxurious about this place at all as far as the "regular" rooms go and it was supposedly a group rate as they booked 15 rooms for this wedding. We were moved once we were so disappointed, but second room was more or less the same, although the air conditioning didn't work as well in the second room, it never shut off the entire week and room hovered between 23°C and 26°C and was very humid in rooms, nothing dried. Fortunately there was a ceiling fan that made it feel a little cooler.
food was ok, no need for reservations at al a carte's which is a good thing and no problem getting in although it was not busy at this resort while we were there. grounds were nice, beach was nice for first 2 days but sea got rough and there was lots of seaweed on beach and in water rest of week,not hotels fault but I guess you have to expect that in autumn in DR. not a real good snorkeling place if you don't want to take a "tour", no rock or coral structures reasonably close to shore or within the swimming area. Outside of swimming area you are likely to be hit by a boat, not sure why these local guys run their boats so close to shore. Also, lots of "sharks" on the beach selling all the usual stuff, tours, souvenirs, etc.... there are only a couple other places nearby so you see them many times a day. kinda annoying.
Staff was pretty good, but not 5 star good. I spent over $150 in tips not including the maid but didn't seem to make a difference, we waited for everything we asked for which wasn't much.
Bottom line, probably won't be going back to this resort.

Room Number:
9320 & 2201

Room Block:
bldg 9 & 2

Arrival:
no problems with checkin, close to airport, 15-20mins but isolated location.

Rooms:
don't even bother with the "deluxe tropical view" rooms, unless you can get one a lot cheaper than our travel agent did, worth maybe $1500 for a week for two.

Restaurants and Bars:
only 2 bars there and a disco and a small casino. Restaurants were good for the most part. buffet was acceptable for the Caribbean.

Beach/Pools/Grounds:
Beach as you would expect, except for the seaweed, pools good, grounds good.

Activities on and off the Resort/Hotel:
good activities if you wanted to get involved.

Other Comments:
we feel we just paid way too much for this place, DID WE??? my wife actually has a lot more complaints but I feel she's just being too fussy.

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Not Bad but Not Good Either
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 2.00 of 5

Posted by:  Billy  on Aug 4, 2012  >  1 contribution(s) United States of America
Visited on: Aug, 2012 | Leisure | With Spouse/Partner
983 people found this review helpful

My wife and I came to Dreams Palm Beach Punta Cana for our honeymoon. The resort is beautiful, however, we were not impressed with the service. To start our room was not ready when we got there. In addition, the first thing they tried to do was up sell us on a room, which kind of defeats the purpose of all inclusive. The staff was not friendly and did not by any means go out of their way to make us feel welcome. Perhaps it is the language barrier, but we have been to mutliple places where English is not the native language and never had this type of experience anywhere else. Another thing we did not like was they allow outside vendors to come in and barder inside the resort. They were very aggressive and would not take no for an answer, very annoying. Considering that we mainly wanted to relax on our honeymoon we had an enjoyable experience overall, but we will not be coming back to this resort. We spoke to others who have stayed at other all inclusive resorts like sandals and they say the service their blows this service away. Just thought I would share our experience in hopes to give others a better perspective because all the reviews we read about Dreams Palms Beach were all very good and we were disappointed.

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Dishonesty-Poor front desk service. NOT RECOMMENDED
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 1.00 of 5

Posted by:  Peter  on Apr 17, 2012  >  1 contribution(s) Canada
Visited on: Apr, 2012 | Leisure | Family and Kids
1130 people found this review helpful

We booked a family get together for a group of 12. We had asked to be in the same building but because they were full they couldn't help. O.K. I understand.

We arrived 4 days earlier than the rest of our group. We found the taxi service at the airport eficient but didn't appreciate being called gringos and other rude comments in Spanish. (Perhaps they should consider other people in the world are also fluent in Spanish although from N. America). Interestingly we tried booking a taxi online in order to save time and were told the taxi fee was $35. We had noticed that someone had previously shared a photo showing the rate to be $30. to our hotel. We were told it was an error. Bottom line get your taxi at the airport, rates are posted, service is fast.
Arrived at the hotel, check in was fast, pleasent. Although for the next three days we were awakened by the VIP service to pick up our welcome package. The welcome pkg is just a scam for casino, meals etc. Be carefull with these.
We wanted to change our room and was told to come back the next day. We did so and (Raoul?) blocked a room for us for the following day. We went back the following day and were told there were no rooms as they were sold out and no record of this being booked. Raoul was off for the day so we couldn't speak with him. Finally we asked to speak with the manager De Jesus. He initially stated they were booked and could not help us. My wife told him the room number we were told was booked and someone wasn't telling the truth. De Jesus RUDELY then said the room was blocked for us. He was obviously not happy. I saw him later and smiled and said Ola and he just nodded, still very angry.
Food in the Mexican restaurant is terrible. Italian bad, we ended up at the buffett later as were other people we had seen in the Italian restaurant who couldn't eat the Italian food either. Japanese was good but hard to book. Seaside was good. Buffett was always good. Bar staff were very nice and efficient and entertainment folks were great. Weather was beautifull the first few days and the beach is great.
Bring bug spray for evenings.

Room Number:
6203

Room Block:
none

Arrival:
Quick, fast check in.

Rooms:
Rooms were clean. Good room service. In need of updating, refreshing.

Restaurants and Bars:
Bars in resort are all closed by midinight. If you want something after that you ahve to go to the casino. First resort I have ever seen that.

Beach/Pools/Grounds:
Great beach, pool.

Activities on and off the Resort/Hotel:
Average.

Other Comments:
I hate to be lied to and found the ront desk people to be the worse. On Sunday msyteriously around check out times our keys stopped working. I went to the front desk thinking the key I had just losts it's programming. They confirmed our check out was for the next day and I was quickly on my way. Back at our rook we found out the second key didn't work. I trudged back to the front desk and a bus had arrived with people lined up. I asked the concierge and then the oterh front desk person if they could just "zap" my card. I was diercted to the back of the line. After 45 minutes I again confirmed by check out time and had the key re-programmed. I told thefront desk person they must have made a mistake. I was told it was our fault and we likely had the keys next to a cell phone or camera !! Strange, the key was always in my shorts side pocket and no cell phone or key was anywehre near it. Starnge that both keys quit at exactly the same time as checkout time. When I mentioned this to the front desk person he stated again they hadn't made a mistake and it was our fault. RIGHT !!! Again, so much for honesty.

Don't Stay Here !!

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Don't go it is not a good dream!
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 1.00 of 5

Posted by:  judi  on Dec 13, 2011  >  1 contribution(s) United States of America
Visited on: Dec, 2011 | Wedding | Family and Kids
1463 people found this review helpful

Everyone in the party was SICK. Please read the high risk for the DR on the CDC site USA. The resort offered no assistance in obtaining the needed care once ill--you are one your own in a third world country with a language barrier. My son ended up in the hospital for 2 days due to food/water borne illness. Was very ill. You need to have access to money--2K USA, at a minimum. So BEWARE. Know what you are getting in to. Know you will have no help from the resort. Know you could die. Know you can get very ill.

Other Comments:
Don't Go. BEWARE

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if you want the perfect beach this is not it
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 1.00 of 5

Posted by:  bill  on Oct 16, 2011  >  1 contribution(s) United States of America
Visited on: Oct, 2011 | Leisure | With friend
1213 people found this review helpful

before I went here I read the reviews I should have paid better attention, the beach always has weeds, which I found out from someone who lives there it's the current that brings them in there, not from previous storms The more north you go the better the beaches get.After 17 trips to the D.R. this is the worse resort I've been to, very americanized at times I felt I was in miami. This is not the dominician experience.At all the other resorts you could go all day without hearing a word of english, which I love ,makes you feel like your in a different world ,to each his own on that I have never been to a pool so crowded, towels saving the chairs it's just rediculous, it seems they just want to get as many people there as possible, money is there key motivator. they try to make up for it in kindness ,I can see right thru it.I could go on. There are many many better resorts there, don't try this one. but then again if you have nothing to compare it to you might like it but realize there are many better such as the palladium.

Arrival:
good arrival no prblems

Rooms:
clean but ok nothing special

Restaurants and Bars:
soso

Beach/Pools/Grounds:
already commented

Activities on and off the Resort/Hotel:
outback safari, bavarro runners out of this world good

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"Holiday Inn meets Golden Corral"
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 1.00 of 5

Posted by:  Liam  on Sep 6, 2011  >  1 contribution(s) United States of America
Visited on: Sep, 2011 | Leisure | With Spouse/Partner
1282 people found this review helpful

Arrived to a very breezy lobby and lots of smiling faces. Our check in went smooth but then we were ushered to the "VIP desk" where a beautiful girl who spoke little English tried to explain their resort coupon scam (ie., dinner on the beach is $200 but with this coupon its only $120, $10 off a $75 dollar bottle of $9 Penfolds, ect..). She then led us around pointing out several facets of the lobby and gift shop before handing us off to the time share pitch man who wanted us to attend a meeting where we would be helped to appreciate the value of a $10,000 vacation condo there in Punta Cana. Ugggghhh - off to the room. Immediate mildew stench hit us in the face (which we got used to by day 3). Furniture was beaten and broken, bed squeaked and moved easily with little motion. Bathroom had mold/mildew everywhere and soap/washcloth bar was falling out of the wall. When taking a shower water goes everywhere and filled bathroom floor. Vents in the bathroom connect to adjacent bathroom so we could literally hear whether our neighbor was going #1 or #2 - nasty! 3 out of 7 nights we were awakened between 1-4am to the sound of yelling, laughing, and outright profane speaking blacks who invaded the place for a wedding. Called the front desk 4 TIMES during our stay to complain, was promised they would send security, which never happened. I truly felt like pulling a fire alarm one night. That was probably the most disgusting experience of the week. The fridge in the room was well stocked for the first 4 days, then the rest of the trip was never restocked. 1/2 the TV channels were fuzzy and 4 out of 25 channels had spoken English. Pools were heavily chlorinated which I would rather have than the STD's. Naked children were allowed into pools - yuck. Pool common areas were always packed full of people. the SEAWEED was overpowering. I know this isnt the fault of the mgmt but...Jesus.....it is the reason I will always look to reviews like this in deciding the beach I am going to spend $2500+ to sit on. The free ocean gear was wither nasty or broken and heavy duty equipment operated ALL DAY EVERY DAY directly adjacent to the beach. The constant backup beeping 6+ hours a day - OMG is this for real? The drinks were ok - nothing top shelf. The FOOD was 5 out of 10 stars. It doesn't matter which "gourmet" restaurant you dine at, its the same ingredients - cooked in the same kitchen. Eat Mexican and get a burrito covered in cheese sauce.....eat Italian and get lasagne covered in cheese sauce..... heavily salted, tough meats, desserts tasted like they came from Kroger. Slow drink service - we would usually receive our drinks in small thin glasses around the time we were halfway through our meals.

But once on the beach, in your chair, under a palm tree, with the sun shining and breeze blowing, while blocking out the sound of that freaking beeping front end loader, and eyes closed so as not to see the nasty seaweed, it was nice.

Room Number:
1112

Room Block:
1000

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PACK YOUR PEPTO !!!!!!!!!!!!!!!!!
Dreams Palm Beach

User Rating:  Dreams Palm Beach Review: 1.00 of 5

Posted by:  Karen  on Sep 5, 2011  >  1 contribution(s) United States of America
Visited on: Sep, 2011 | Leisure | With Spouse/Partner
1273 people found this review helpful

We stayed at this resort for 7 days and by day 3 we were so sick we were unable to eat or drink anything without running to the bathroom with painful stomach.No I know why there is several shelfs of pepto in the gift shop. After further review we have come to find out that millions of other people who have stayed here were ill as well. Our sheet's werent changed and were dirty, the shower floor was full of water and the room was damp and musty. The mini bar was full of soda and cheap beer. Our room was a garden view which was located outside of the wedding gazebo which is also the place of entertainment each night so if you prefer quiet and have a garden view room request to change it now. Also the rude people who stay there will come back to their room around 2am and start yelling and throwing trash around and slamming doors so i hope you look forward to a 2am wake up call every night. The beach was ok lots of seaweed but I believe that was from hurricane irene. They drove the john deere tractor several times while your trying to layout to pick up the seaweed which smelled so bad of disel gas you have to walk away. The food...where should we begin with the food?? Horriable. The gift shop sells pringles for a reason.. Oh forgot to mention that the min you sign in to the resort you will be greated by a "salesman" who will sign you up for a "tour of the resort" the next day. Bullshit a tour... it's a tour of the preferred suites and they want you to spend $30,000.00 and they dont want to take no as an answer. Make sure you bring your baggage from your room to the bus when you check out. They take your luggage to a closet room while your wait for your bus to the airport. We weren't leaving the resort without our belongings and we ended up missing our bus to the airport because they didnt have our luggage ready in time. when I went to the front desk I was told to call a taxi for myself and it will probably cost me $30.00. I feel so sorry for the couples who get married here. The flowers are dead looking and I would never in my life have my guest eat that god awful food and spend their week sick. I came home yesterday and I'm still sitting here with a sick stomach and unable to eat. Going to call the Dr tomorrow to see what the heck is going on. Good luck with your travels and vacationer beware of this resort.

Room Number:
1203

Room Block:
building 2

Arrival:
August 27 - sept 3rd. 2011

Rooms:
dirty, musty and hot.

Restaurants and Bars:
i'm still sick from it...

Beach/Pools/Grounds:
Bring your radio and play it loud cause everyone else does.

Activities on and off the Resort/Hotel:
Dont bother... they are a bit outdated.

Other Comments:
If there was a half of star I would not even rate it that.

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