Barcelo Puerto Plata Reviews

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Barcelo Puerto Plata  

Playa Dorada , Puerto Plata P.O.Box 547, República Dominicana

great attitude from the staff
Posted by: carey on Jul 7, 2014
see all reviews

Barcelo Puerto Plata Reviews
Barcelo Puerto Plata Pictures and Information
Barcelo Puerto Plata Playa Dorada Dominican Republic

#6 of 17 Hotels in Playa Dorada

user rating 2.6

based on 23 review(s)

Barcelo Puerto Plata Information

The Barceló Puerto Plata is located on the north coast, in Playa Dorada, famous for its calm blue waters, beautiful landscapes and fine sand.

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Barcelo Puerto Plata Reviews

Barcelo Puerto Plata Review: 2.6 of 5 23 review(s)
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Every day we would hear about people getting robbed.
Barcelo Puerto Plata

User Rating:  Barcelo Puerto Plata Review: 1.00 of 5

Posted by:  Ann, Canada  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
637 people found this review helpful

Arrival: Feb 4 - Feb 11
Did not have to wait long for luggage. Found bus and 15 min drive to resort.

Rooms: Not well kept old and worn down. Toilet broke, tv not working until 4th day into stay fixed after talking to guest services, dimly lit no bulbs in lamp , bulb above bed not working but miraculously starting working after talking to guest services without changing bulb. Hot water sporadic at times. No replacements of towels last 2 days of stay. Called guest services 3 times and finally had to go down and speak in person to get towels. Beds made but not changed during entire stay. Safe in room but heard many people in building had safe and rooms broken into, money and electronics stolen. So we did not feel safe leaving passports and money in room. We stayed in building 11. It backed onto the woods with fence behind.

Restaurants and Bars: 1 buffet (jimmy's buffet) and 4 ala carte restarants. Food very bland and very similiar every day. Fruit questionable at times. Especially bananas. Had only 2 good meals during entire stay. Thank god for omelettes at breakfast! Also alot of people used pasta bar. Recommend Japanese and Mexican a la carte but very hard to get into. Serice not great service not too attentive. The best service first day there and went downhill from there. Bar service was pretty good but we tipped well.

Beach/Pools/Grounds: Pool nice but we had only 2 hrs of sun over 7days. It rained alot.... We were surprised to see beach littered with garbage at 1130 am Thought could be better maintained. Red flag every day, swim at own risk. Not a place for small children as undertow. No paddle boats etc none in sight. We were looking forward to walking to beach but it was very short. The best thing was the sound of the ocean.

Activities on and off the Resort/Hotel: Big problem! It rained for 7 days straight only 2 hrs of sun/pool time. You would think animation team would have lots of activities but did nothing most of time. People waiting around for activities. It was very boring during day. Loved the evening show ,the dancers were great. They work really hard and they were compensated with a good tip on our last day. They had a lot of audience participation activities which we enjoyed. Went to Sousa once which we enjoyed but know you will be hassled to buy something and went on jeep safar with Angel. Had a great time going to countryside to see poor. We brought lots of toys,school supplies, hats for children. It was the highlight of our trip. I recommend bringing supplies for these people as they are very poor. Went to nice beach on excursion which was nicer than resort beach.

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The entertainment at night was great for kids and adults.
Barcelo Puerto Plata

User Rating:  Barcelo Puerto Plata Review: 3.00 of 5

Posted by:  Darlene, Ontario  on Jan 1, 2009  >  1 contribution(s) Canada
Visited on: Jan, 2009
551 people found this review helpful

Trip from Toronto to hotel was very long as we were delayed in Toronto for 4 hours, upon arrival at airport very quickly went through customs no problem, looked for our bus very well organized very informative on the bus ride to the hotel.

As we were late arriving our rooms were ready for us very clean we were in the prestige rooms bathrobe and slippers were there for us, beds were turned down everynight bar was well stocked, had problem with toilet phoned down was fixed in no time

Restaurants and Bars:
Buffet and all of the al la cartes, snack bars, pizza bar were excellent, food was well cooked atmosphere was very nice in all al la cartes...SERVICE WAS OUTSTANDING

They were always cleaning the grounds no garbage was anywhere very efficient in picking up anyy plastic glassses around the pool and even on the beach. You could walk on the beach for was hard finding chairs but that is at any resort...vendors on the beach not bothersome you said no they did not pressure anyone to buy

Activities on and off the Resort/Hotel:
Our kids went on the dune buggy tour for 3 hours in the rain had a fantastic time would do it again in a second

Other Comments:
I found this resort to be very entertaining no one got sickwhich is wonderful and says a lot for any hotel in that area as I have been to the Dominican before and always got sick, there was 5 of us no one got sick everyone and a wonderful time, service was fantastic, rooms very clean, security excellent felt very safe when you were even out walking around the complex after dark.
There entertainment at night was great for kids and adults, the staff that entertained with different events during the day were fantastic

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I liked this resort although I wasn't in love with it.
Barcelo Puerto Plata

User Rating:  Barcelo Puerto Plata Review: 3.00 of 5

Posted by:  Julie, Regina  on Jan 1, 2009  >  1 contribution(s) SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS
Visited on: Jan, 2009
581 people found this review helpful

Arrival: Jan 23 - 29
We left the Regina airport knowing that a long trip awaited, as we had to sto pto pick up Saskatoon passengers before heading out on the 6 1/2 hour flight to Puerto Plata. All we went well on the Skyservice flight, which was booked with Transat Holidays.

We saw on the television screens we were flying over the Dominican Republic -- odd, since Puerto Plata is right on the north coast. We were told it was raining too hard in Puerto Plata for the flight to land, and so we were diverted to La Romana, another tourist destination located in the southeast corner of the island.

We had to stay overnight and wait in the airport the entire next day until being flown to Santo Domingo and bussed 6 hours to Puerto Plata.

Arrival at the Barcelo wasn't as smooth as I assume it usually is. We were all arriving at an unscheduled time, and guests who couldn't leave Puerto Plata on account of rain were staying an extra night. We didn't get the room requested, but it was clean.

We stayed in 10-122 and it didn't have the greatest view (of a fence) but was quite close to everything, which we enjoyed. The room was a little tired overall. Some days we would get snacks (chocolate bar and chips) and other days we wouldn't. Your room wouldn't get cleaned unless you left a sign on the door and sometimes we forgot and had to call for the room to be cleaned later on, and they came promptly. The TV and mini-bar worked fine,but the hot water wasn't great until about the fourth day.

The buffet was pretty good. The best was the individually-made omlettes in the morning or pasta at lunch or supper. Some nights there were different themes to mix things up. The snack bar by the pool was great during the day, with really good burgers and fries. At night food was out at the disco, which was the same sort of food and great to have. The a la carte restaurants were awesome. There are five on the resort, but we only tried three. All had a few courses and brought lots of appetizers until your main course. The Mexican and Italian were great -- the food expected, and the Oriental was amazing. Be sure to book as early as possible to get into the restaurants you want. The Seafood grill was on the beach and supposed to be good, and the Brazilian restaurant we heard was good if you liked meat. Important -- men must wear long pants and closed shoes to the a la cartes. Whichever restaurant we were ate, the service was absolutely excellent and often servers would go the extra mile to make the dinner great for you.

There was a lobby bar all day, a beach bar, a swim up bar, and a bar near the theatre at night.


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