Iberostar Dominicana Reviews

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Iberostar Dominicana  

Playa Arena Gorda, Punta Cana, Dominican Repúblic.

The Most Amazing Resort & People
Posted by: Pat  on Oct 16, 2012
see all reviews

Iberostar Dominicana Reviews
Iberostar Dominicana Pictures and Information
Iberostar Dominicana Punta Cana-Bavaro Dominican Republic

#31 of 80 Hotels in Punta Cana-Bavaro

user rating 4.3

based on 14 review(s)

Iberostar Dominicana Information

Along with its sister hotel, Iberostar Dominicana is part of a luxurious holiday resort and lies directly on the wonderful, fine sand Bavaro beach.

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Iberostar Dominicana Reviews

Iberostar Dominicana Review: 4.3 of 5 14 review(s)
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Iberostar Dominicana - a new favourite
Iberostar Dominicana

User Rating:  Iberostar Dominicana Review: 5.00 of 5

Posted by:  zachsmom  on Jan 16, 2011  >  1 contribution(s) Canada
Visited on: Dec, 2010 | Leisure | Family and Kids
1930 people found this review helpful

We are fortunate to have been to the DR a number of times, I think this was our 10th trip. This resort ranks as one of the best we have been to; here's why:

Older resort, means mature grounds that are very well kept. Beautiful both day and when lit at night. Free range flamingos and roosters - yes, roosters. And yes, they crow before dawn.

Arrival was a bit sketchy; we dealt with 3 different people at the front desk but at the end of the transaction, we got a room that was ready and in a location we had requested. We were provided with a cool welcome drink which is always a nice touch. We chose to pay for the in room safe, $2/day which we knew about in advance and felt was worth it.

Room was very large, on top floor so had a cathedral ceiling, facing the pool area. I'd choose this again, as the other side of the building faces the Caribbean/shopping street. We had three full size beds and still lots of room. Sure furniture is a bit dated and TV very small, but we do not spend a lot of time in the room and it was kept imaculately clean throughout the week as was the bathroom area. Always lots of towels and fresh linen daily.

Bar is re-stocked by maid daily.

Restaurants and Bars:
Food was excellent. Main buffet and beach buffet both had a huge variety including stations where a chef would cook on demand. The New Year's Eve buffet was amazing with a huge selection of sea food, ice sculputres, chocolate sculptures - didn't know whether to take pictures or eat it!! (we did both). The a la cartes were all closed that evening, and reservations were required for the buffet as they had 2 seatings. Long pants required for the men - which they enforced and we approved of!

Ice cream "bar"near beach restaurant not to be missed! Daily bbque at the beach restaurant amazing. Things like paella, fish, steak on the huge open grill daily. Very yummy.

As the quality of the buffet was so good, we only tried one a la carte - the steak house. Had no trouble booking a reservation. It is on the beach, lovely location and good food, well presented. A nice change from the buffet. And one evening we ate in the 50's Diner - burgers, sandwiches,wings, salads in a fun atmosphere with pinball, pool tables.

Every evening there was a special drink being served in the lobby - with a server who was a character! He was fun to watch and made it fun to look forward to every evening.

We sat in the same area of the buffet nightly and at breakfast and had the pleasure of being served by Ramonita, Andreas and Hamlet. Wonderful, friendly people who could not do enough for us. We had some good fun with them, and we more than happy to be able to give them tips as a token of our appreciation for their excellent service. One evening, my husband was feeling under the weather from a bit of a head cold, and Ramonita took it upon herself to bring him green and camomile tea mixed with honey. Can't imagine that ever happening in Canada :)

Beach is outstanding of course. Resort has a lot of umbrellas at the beach which is a bonus. Miles of beach to walk. We noticed the beach at the Bahia seemed to really have been eaten away by the ocean - very small beach area left.

Resort has lit the base of the palm trees in the main courtyard with tiny white lights. Not sure if this is just for the holidays, but it was lovely.

Pools beautiful - lots of vegitation and structured so there was lots of area to sit around them if you wanted to. Polls cold at this time of year. We swam daily in the ocean, much warmer.

Drink service around the pools; always someone picking up empty glasses. We never had to play the "towel game"and we were there at a busy time of year.... seemed to be lots of chairs to go around.

Activities on and off the Resort/Hotel:
Star friends provide many options - you can choose to join or just watch the fun. One thing that we really liked, on New Year's Eve at noon they provided baloons for everyone and we had a countdown and released them all at the same time. A really fun thing, and great visual.

Lots of activities if you choose; even a large chess board,bocce balls, the usual aerobics, water games, bingo etc.

We had planned a trip with PC Mike that did not happen - I've posted about that. We would have booked another excursion had we known ours would be cancelled

Other Comments:
We really enjoyed the resort - not only for the beautiful gounds (we've been to other lovely resorts) but mostly for the service of everyone we can across - from bartenders, servers to our maid.

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Besides the beach, everything was AWFUL
Iberostar Dominicana

User Rating:  Iberostar Dominicana Review: 1.00 of 5

Posted by:  Maria  on Jan 9, 2012  >  1 contribution(s) United States of America
Visited on: Jan, 2012 | Leisure | Family and Kids
1708 people found this review helpful

I just got home from a week in punta cana with my sister. We booked through apple vacations, which I will never do again. I think they have some kind of thing set up with different hotels where they promote them more than they should. On their website this resort had the best star rating they had to offer. If I were rating the hotel it would have been 3 star. We stayed the 1st of january 2012 until the 8th. We have both traveled extensively. The beach at this hotel was gorgeous. Everything else was absolutely disgusting. When we arrived we received a room on the first floor. The sliding door to the balcony was broken and someone had to come and fix it. Additionally, the ceiling in our bathroom leaked. We came back from the beach one day and all of our things were soaked. They would not change our room and were SO rude to us. It was awful. I had to buy new products and toothbrushes, which brings me to my other issue. We brought 100 $1 bills and were tipping throughout the week. However I wish I hadn't. They think we are ATM machines. They are there to scam you in any way shape and form. They don't realize we work hard for our $. Everything and I mean everything was overpriced. A spray bottle of baby sunscreen which is normally $10 max at a drugstore was $27!!! At the airport a small bottle of pringles which is 50 cents at home was $4 which they told you with a smirk on their face. I understand they are poor but I felt like a shmuck they were just sucking us dry.

The last time I had vacationed in punta cana was maybe 7 or 8 years ago and I stayed with my family at The bavaro princess. It was pretty mediocre that time as well but I like to give things a 2nd chance. I will never vacation in punta cana again. Yes the beach in beautiful but you can get a very similar beach on another island with less issues.

All in all, if you can get your $ back, I would do so. If anything, go but do not stay at this hotel. If you aree dead set on it though, stay at the Iberostar Bavaro which is next door and we went to look at, it is luxurious, I think twice as much $ though. Also next door is the Riu Palace, it was way more modern than this resort.

DO not book through apple- it's a scam. Go on the hotel websites and this website and decide for yourself about where you want to stay. I just tried to write a review on apple and I could not. Their reviews are made up.

Room Number:

Restaurants and Bars:
Probably the worst food i have ever encountered in my life (and i am not being dramatic). I don't know why people are giving this resort decent reviews. The food was making me so sick. After I ingested anything at all, even bottled water, I was getting sick. There were ants crawling around the bread station. The only restaurant that was semi-decent was the asian one but you have to make reservations and the line to do so is always so long.

Resort- Painfully out dated. When it rains the floors get SO slippery, they're a lawsuit waiting to happen.

Beach was beautiful.

Activities on and off the Resort/Hotel:
Tennis- There are 3 courts, you have to sign up at 8am for a 55minute time slot. Good luck getting a chance to play.

Activities- Massages are $40 for 25 minutes. My sister and I got them on a rainy day because there was nothing else to do. If you ask me $40 is ridiculously over priced. We did banana boating one day. It's $10 a person for 10 minutes probably. It was fun.

Apple will promote excursions. Don't go!!! This wonderful man who was on our charter came up to us and said he booked the half day booze cruise/fishing trip. He said they arrived to pick them up an hour and half late, served them cheese sandwiches and gave them rum and coke andd there were no fish. I felt terrible, he was really nice. Like I said- everything is a scam.

Other Comments:
Crowd- Mostly foreigners. If you think you're overweight, still pack the bikini, no one cares.

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Nice beach otherwise terrible
Iberostar Dominicana

User Rating:  Iberostar Dominicana Review: 2.00 of 5

Posted by:  Traveler  on Jan 9, 2012  >  1 contribution(s) United States of America
Visited on: Jan, 2012 | Leisure | Family and Kids
1630 people found this review helpful

Room Block:

I got back yesterday from the Hotel Dominicana after staying there January 1st-8th. I booked my trip through Apple vacations. The hotel is about 15 minutes from the airport.


When we arrived in our room, we noticed it was cozy but extremely outdated. We also noticed that our sliding door wouldn't lock (& we were on the first floor which could be dangerous if not fixed). After calling the front desk, they promptly had someone come to fix it. As the week went on we, we learned that the room had little nats and flies by the sliding doors close to the balcony. The second to last day, our bathroom ceiling started to leak and the water got all over our toothbrushes which we were forced to throw out and buy new ones. At this particular incident, the language barrier (we speak English) and the hotel's lack of customer service posed a real problem. A man came to our room and spent an hour fixing it prior to dinner when we wanted to shower. We asked for a new room but were told different stories by different workers (one young man at the front desk said they were full and told us to go to guest services which told us they could move us). By that time, we just stayed put, it was our last night.

Restaurants and Bars:
Many different restaurants to choose from (you will need to make reservations for certain restaurants - try the Asian one, the food there was the most edible. Be CAREFUL, what you eat at the buffets. DON'T drink the coffee or eat the salad. You will like clockwork get a stomach ache after each meal from the buffet. We did anyway... I suggest bringing tums on this trip b/c you will get an upset stomach at least 5x)

Beach was BEAUTIFUL. Free chairs & huts.

Pool: The pool which was large but outdated and filthy at times with bottles floating in it & the bottom not vacuumed. We noticed one young boy try to tell the a staff member that the pool was dirty, and she literally COULD NOT be bothered.

Activities on and off the Resort/Hotel:
We noticed they had many activities especially for children!

Other Comments:
Other than that here is a quick run down:
- Child friendly in every sense
- Activities for all ages
- Average brand alcohol

- Entirely outdated, dingy, sometimes buggy room
- The staff (while some of them especially the maids were EXTREMELY nice. Others, were ignorant and did not want to be bothered. If you do not speak Spanish, you will notice that they are not as kind to you. However, we still tipped through the trip at almost every meal. We also left money everyday for the maid & at the end of the trip, we left her goods that we didn't want to bring home.
- The bathrooms by the beach often flooded
- We were told that the buffet closest to the lobby area flooded during a rainy day while we were there
- The vendors (watch out for them!) - the came every Wednesday and Saturday and they are relentless. They will swarm you.

*Everything there is overpriced. We received massages on beach for 25 minutes at $40 a piece! They weren't real massages, they basically just rubbed oil on us. My lady started 5 minutes late. It was still nice to here the ocean during the massage which made it worth it, I suppose. We went on a banana boat which was $10 a person and totally worth it. But other than that, they are trying to scam you. $27 dollars for sun screen, $6 for a slice of pizza at the airport, $7 for a bag of chex mix. You get the idea...

Weather wise, we received some nice days (sunny or mostly sunny) and other days it was light showers or it just poured completely.

- We walked by two other hotels, the RIU and the Iberostar Grand Bavaro, they looked amazing... As far this hotel is concerned, look elsewhere.

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The Most Amazing Resort & People
Iberostar Dominicana

User Rating:  Iberostar Dominicana Review: 5.00 of 5

Posted by:  Pat  on Oct 16, 2012  >  1 contribution(s) United States of America
Visited on: Oct, 2012 | Leisure | With friend
1433 people found this review helpful

If you are reading the reviews of the Iberostar Dominicana wondering if this is the place where you should stay in Punta Cana…don’t look any further. Book this resort now. You will have the most amazing time! We stayed at the Iberostar Dominicana from Oct 4th – 11th. The Iberostar Dominicana is paradise in paradise!!! I have stayed at many resorts in many different locations (US, Mexico, Aruba, Punta Cana) and this was by far the best place I have ever stayed. The resort is absolutely beautiful. The thing that sets this resort above any other I have stayed at was the people that work there. Mellisa, the Guest Services Manager, is the best!

The check in with "Goofy" was quick, smooth and efficient. He had us laughing from the minute we arrived. We were served an ice cold drink while going through the check in.

Our room was right by the pool with a view of the beach beyond the palm trees. The room as beautiful. The beds were comfortable. The room was always clean even though we never really saw the maid.

Restaurants and Bars:
The food was excellent. The breakfast buffet had everything you could imagine and then some. There were so many choices at the lunch and dinner buffets. We ate at 3 of the restaurants, the seafood, the steak and the French. The food was excellent, but we were just as happy at the buffets. All of the food was always fresh and kept at the right temperature. There is also a buffet at the beach/pool. At lunchtime they grill meats and make paella at the beach in addition to all of the food in the buffet. We never left the pool area during the day. Eating lunch while looking at the white sand and blue ocean was amazing. The servers at the restaurants and buffets were so attentive. The bartenders were amazing.

The soft white sand and crystal blue water...what more can you say. The pool was beautiful. There were always a lot of activities going on around the pool if you wanted to join. We never had a problem finding a lounge chair. We spent the whole day by the pool and beach. They had everything you needed right there...bars, buffet, grilling food, activities.

Activities on and off the Resort/Hotel:
We never left the resort. There was too much to do at the resort. The animation team, “Star Friends” are amazing. I can’t say enough about how wonderful they are. They made the difference between a nice time at a beautiful resort and the amazing, fun time we had at this gorgeous resort. They have all kinds of activities...volleyball, water polo, aerobics, bingo, archery, dance lessons, spanish lessons, etc... You can join or you can rest and relax. The disco tech at night was a lot of fun. The Star Friends are there making sure everyone is having a good time.

Other Comments:
Cheers to the "Star Friends", a wonderful animation team and our new friends…Martin, Evelin, Popeye, Emellio, Santos, Nahomy, Amy, and Israel… They will have you up dancing and laughing and having a wonderful time. I cannot wait to go back and see all of them again. They work from morning to night making sure that you are having a good time and they always seem to be having a great time entertaining you. They are some of the most sincerely nice, fun loving people that I have met in my life. You will feel like you have friends or new family for life. They are what makes you want to come back over and over again. I miss them already!

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