Grand Palladium Palace Resort Spa & Casino Reviews

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Grand Palladium Palace Resort Spa & Casino  

C/ El Cortecito, Playa Bávaro, Punta Cana

i'm excited
Posted by: malik on Jul 13, 2014
see all reviews

Grand Palladium Palace Resort Spa & Casino Reviews
Grand Palladium Palace Resort Spa & Casino Pictures and Information
Grand Palladium Palace Resort Spa & Casino Bavaro Beach Dominican Republic

#6 of 29 Hotels in Bavaro Beach

user rating 3.9

based on 28 review(s)

Grand Palladium Palace Resort Spa & Casino Information


The Grand Palladium Palace Resort Spa & Casino is set in an exceptional spot right on the sea front of the well-known Bávaro beach. It is built on an enormous site next to the Grand Palladium Bávaro Resort & Spa and Grand Palladium Punta Cana Resort & Spa. The facility is surrounded by a coconut palm plantation and lush tropical vegetation.

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Grand Palladium Palace Resort Spa & Casino Reviews

Grand Palladium Palace Resort Spa & Casino Review: 3.9 of 5 28 review(s)
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By far the nicest holiday my husband and I have had.
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 5.00 of 5

Posted by:  Ellen from Sarnia, Ontario  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
469 people found this review helpful

Rooms:
Had the loft suite. It was amazing, clean and roomy

Restaurants and Bars:
Lots to choose from. All were excellent

Beach/Pools/Grounds:
Pool area was immaculate, beach was amazing

Activities on and off the Resort/Hotel:
No, having far to much fun to even think of leaving this resort

Other Comments:
This was our first time in the Dominican and all I can say is that this was by far the nicest holiday my husband and I have had. I was amazed at how nice this place was. I can't even begin to imagaine anyone with complaints. The rooms were kept so very clean, there were so many choices of restaurants to eat at and the food was excellent. I can't wait to return next year. I don't even have to think twice about trying someplace else. We will go next year to the same place, hopefully the same loft suite. It was so close to everything. My husband and I could have have been happier and still talking about it.

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We got a really good deal on this resort
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 4.00 of 5

Posted by:  Stephanie from Ontario, Canada  on Feb 1, 2009  >  1 contribution(s) Canada
Visited on: Feb, 2009
439 people found this review helpful

Arrival: January 12 - 19
Our SkyService plane was late leaving Toronto and therefore late arriving in Punta Cana. Of course the obligatory photo op at the PC airport ate up some more time but hey we had to wait for our luggage anyway. Then on to the small shuttle bus where we had to wait as one of the passengers had not received her luggage. We had noticed a case destined for Heathrow on the carousal in PC. Do you think hers was there and theirs was here? Ha Ha Our arrival was close to midnight but after our quick check in we were off to the Sports Bar for a bite to eat. It was a long walk back to our rooms - 20 minutes or so - but we did crawl into bed at around 2 am.

Rooms
We were in building 68 and I would not recommend that room to unless you like to hear and see all of the staff arriving and departing and all of the tour buses arriving and departing. The staff and buses arrived at our usual time of sitting on our balcony and trying to enjoy the first coffee of the day and the staff and buses departed as we tried to wind down on the balcony with an evening cocktail. This was a daily experience and if we had been staying our usual 2 weeks we would have asked to change rooms on the second day.

Restaurants and Bars
Our first a la carte was at the new Brazilian Restaurant. It had just opened that past week. Personally, we(4 adults one teen) felt that this was not the best restaurant this resort had to offer. If face to but it mildly we all left hungry and unimpressed. But it could only go up from there right? We enjoyed Mare Nostrum so much that we ate there twice. We did try the Japanese and we felt it was just okay. The Seafood was again okay. We ate at the buffet for dinner on two occasions and found it to be quite delightful. The bars was fine and dandy. I think if you were heavy drinkers and heavy tippers you would have had a totally different experience and found it quite pleasant.

Beach/Pools/Grounds
We spent most of our time on the beach between the Punta Cana resort and the Palace resort. There was one time that we moved down to the Bavaro beach area but my cousin and I found that we were "eaten" alive by sand fleas. On that note we were the only ones that complained about it but it did drive us from the beach for the rest of the day. We hit the rooms and showered but still I was feeling the affects from the bites for the rest of the week.

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I highly recommend this resort for all ages
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 5.00 of 5

Posted by:  Charmaine from New Brunswick  on Mar 1, 2009  >  1 contribution(s) Canada
Visited on: Mar, 2009
444 people found this review helpful

Arrival
We were on our shuttle to our resort within 30 minutes of arrival at the punta cana. Nice quick service. Only problem was that my friends luggage didn,t make it. But luckily we are the same size and I brought more than enough for both of us.

Rooms
We were delighted and impressed with our room. We had a view of the beach as well as the pool. The room was exceptionaly clean and our fridge was well stocked with beer and soda as well as 2 large bottles of water. We had a beautiful jucuzzi in the middle of our room. The surrounding ledge around it was marble as was the floor, even in the bathroom. We had a double closet with a safe in it. Our patio was a good size within a stone throw from the beach.

Restaurants and Bars
The food was excellant. I've been to 2 other resorts in Punta Cana and this was the best for food. We had a great variety of food in all three buffets including the beach buffet. The people were very friendly and cheerful. We had no need to do a la carte dining even though you don't have to make reservations. we were addicted to the wonderful buffets. We even had roast turkey and roast beef with gravy. There were many nationalities of food in the buffets.

Beach/Pools/Grounds
The beach was to die for! We only went to 2 pools but they were beautiful. The animation team were awesome! They have a great sense of humor and make you feel like you've known them all your life.

Activities on and off the Resort/Hotel
No. We didn't want to miss one minute on that beautiful resort. Also there was no time to get bored. Just too much to do and see. There are all kinds of little bus stops all over the resort where you could catch a train if you were too tired to walk. The train came around every 10 minutes. There are two theaters where you could watch some really good entertainment. There is a disco and a casino. There is a chappel which I've never seen on any other resort I've been to. I thought that was a nice thought for those who are interested. There is always a live band in the evenings in the beautiful lobby where there is a bar and has tiffiny lamps all over the place.

Other Comments
If there was such a thing as more than a 5 star, this would be it.I highly recommend this resort for all ages. I'm already looking forward to going back next year. I've been to a 5 star in Jamaica and this tops that resort.

cupe720@nbnet.nb.ca

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This is an awesome resort, well worth the money. We will return
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 4.00 of 5

Posted by:  Dave ~ Thunder Bay, ON  on Mar 1, 2009  >  1 contribution(s) Canada
Visited on: Mar, 2009
444 people found this review helpful

Arrival
Arrived in Punta Cana through Transat Holidays via Westjet around 7pm. Comfortable plane, great ride from airport shuttle to resort. We were greeted promptly at the front desk by the bellhops, a warm "Hola" and some beverages. Bags were brought directly to our room, no time wasted..great start!

Rooms
Awesome. Stayed in block #86 (which I read was good from this website). It was very close to everything..lobby, pool, ocean, buffet,spa/gym, casino and trolly. The room was very nice..jacuzzi tub, king size bed, patio to the pool deck..what more can you ask considering you spend very little time in the room anyhow.

Restaurants and Bars
Considering they feed around 8000 people a day, the restaurants were not too bad...but a quick tip..the beef is nothing like here in Canada I must say, it's best described as possibly a piece of rubber. Variety was nice at the buffets, but some foods were so so, others pretty good..it was hit and miss. Buffet wise..ate mostly at the main Palace buffet(Las Torres)The "gala" buffet on Friday night was great. A la carte restaurants were OK as well, but the line-ups were a bit long some days (2 hours for the Italian!!) Italian(Mare Nostrum), Mexican(Mariachi) and Asian (Bamboo) were good, Steakhouse(Arrecife) and Brazilian were less than desirable. There is a new Japanese a la carte that just opened, didn't get a chance to try it though. Apparently if you are a guest of the Royal Suites portion, you can reserve tables for specific times, for the rest it's 1st come 1st on the waiting list!

Bars- Went to almost all of them. Reception bars were the best by far for entertainment and socializing, mainly in the Palace and the Bavaro sections..watch for the "Spanish Flamenco" guitar player, he was good. Disco was sweaty and likely more for young hooligans, but OK if that's your thing. Hemingways bar in the mid section of the Bavaro section is quiet, yet comfortable..there are premium liquors there, but beware it is smokey. Saw the Michael Jackson show that everyone kept raving about,it was OK, but mainly a way to drink for 2 hours and laugh.

Beach/Pools/Grounds
Very nice..and very well layed out. 4 pools to choose from (we preferred the centre pool at the Punta Cana resort as you have access to all of them) Beaches were awesome..although windy..long walk if you want to, or just flake out in the chairs..by the way, the towel on the chair thing is really not necessary, we scored prime seats all day long. Might be a cool idea to bring an inflateable matress to float around in the pool.

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This place is by far the best we have ever stayed at.
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 5.00 of 5

Posted by:  Jocelyn from Nova Scotia  on Mar 1, 2009  >  1 contribution(s) Canada
Visited on: Mar, 2009
479 people found this review helpful

My husband and I (ages 34 and 36) stayed at the Grand Palladium Palace from Macrh 8-15th, 2009 and had the most awesome vacation! We cannot say enough about this superior resort, you will not be disappointed; or if you are, then you should just vacation in Canada or the US. We have stayed at 4 other resorts in the DR in the past, and one in Cuba, and we thought they were all good/fine, but this place is by far the best we have ever stayed at. We have NO complaints at all about this place, and it is leaps and bounds above all our other Punta Cana and Cuba resorts.

Let me sum it up by saying that the people/staff here are excellent and friendly and will do anything for you - anything to make your stay more comfortable. Most spoke conversational english too so that was helpful. The drinks were A-1 as were the bartenders. Hola William and Francisco from the Samana swim up bar! The food was by far the best we have ever had at a caribbean resort. Always hot, tasty, plentiful, a great deal of variety, and of good quality. Clean restaurants. Eight ala carts between the 3 complexes, and like 3-4 huge buffets.

The rooms were in great condition, cleaned daily, my bed was changed daily, A/C worked like a charm, in room safe worked great, mini bar stocked daily, Pillows a bit flat, but thankfully I brought my own so I was safe. Beds a bit firm but certainly acceptable. Huge beautiful soaker/jacuzzi tub in the middle of the room that we used daily too. We had rooms 6802 and our friends (ages 34 & 37) had 6803, and we loved our garden view and were very close to the Samana bar, pool and buffet, in the Palace section. Huge pools on every corner with lots of loungers, and lots of shade if you wanted it. A bit of early morning chair saving going on, but that never bothered us.

The grounds were immaculate like most are, the beach beautiful but windy, the water rough but gorgeous. The weather excellent, sure beats Nova Scotia in March!! Great value too, all you can eat and drink, 7 nights, and airfare for just over 1000.00 dollars canadian. The entertainment the 3 nights we went was good, we went to the Casino one night and made a donation (ha!), did some shopping in the little shops (decent prices on souvenirs), used the Spa and internet cafe with no problems, what more can I say. Go and have fun and enjoy yourself at this resort, it's awesome. We are going back next year!

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A huge problem with the rooms.
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 3.00 of 5

Posted by:  Kelly  on Mar 1, 2009  >  3 contribution(s) Canada
Visited on: Mar, 2009
452 people found this review helpful

Arrival: Feb 21 - 28
arrival was same as last 5 years, find the tour kiosk, find the bus, pass every slower vehicle on the road and honk lots . ha ha

Rooms
had a huge problem with the rooms.we were all statying in the palace section and the check-in sheet in the lobby had our room #'s typed in but they were scratched out and others written in .The palace side was full and as returning guests we were moved to the suites for 1 nite.Our daughter and husband on their honeymoon and returning guests were put in the furthest rooms in the palace section for 2 nites.Brother-in-law and wife were actually down graded to the worst rooms in the punta cana section for 2 nites.We have never seen or heard of someone being down graded , the suites had lots of empty rooms .Our wives went to the nite manager and complained but he just said no and stared past them.We had booked the trip in sept.and paid more for the palace section having stayed there 2 years before we knew the resort and sections well. this almost wrecked the trip believe it or not.Very frustrating.

Restaurants and Bars
restaurants were not as good as 2 years ago.food was actually not very good and buffeys had less food.Couldn't believe it was the same hotel.The bars on the beach and the sports bar were very good and so were the staff there.The lobby bar people didn't seem to care if you got a drink or not.Even if you tipped them.Most people were getting there own drinks from the bar.

Beach/Pools/Grounds
Beach was very nice as usual.You still could get a chair but had to get up before 7:30 to get a palupa.Pools were good and looked after.Grounds people did a great job keeping it maintained,and i always tip them.

Activities on and off the Resort/Hotel
Only did some shopping in corticeto having been there before.

Other Comments
really disapointed with how the front desk staff treated patrons.Food has taken a drop in quality and quantity.there was free internet in the lobby but people would let their teenagers sit for hours on chat lines,no time limits.I think we would return to this hotel if a new owner and management took over.We have stayed at 4 hotels in 6 years in Punta Cana and will not be returning or telling friends to go to the Palladium.We are not hard people to please and don't normally complain unless we feel we didn't get what we paid for.We feel sorry for our in-laws having to go through such a hectic first 2 nights.If you over -book your hotel you should be moving patrons up rooms ,not down grading rooms..

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We had a fabulous time
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 4.00 of 5

Posted by:  Kevin from East Rochester, NY  on Mar 1, 2009  >  1 contribution(s) United States of America
Visited on: Mar, 2009
462 people found this review helpful

Arrival: Feb.26 - March 5
Arrival was uneventful. Flew from Rochester to Atlanta and then on to PC.I thought it was odd that it took more than three hours from Atlanta to PC. In past trips we have flown direct from Buffalo or Toronto and it has taken about the same time. We used IBK for our transport to and from the resort which was great. Thanks Bronly. They were there waiting for us with cold beer and the trip to the resort was about 20 minutes

Rooms
The Palace part of the resort is the most compact of all the sections. We were in bldg. 93 which was right next to the pool-perfect!! We had 6 rooms total. four were in bldg.93, one in 91(beach front) and one in 92(loft suite-beach front)The rooms were fine. Very clean, mini bar filled daily. The jacuzzi in the room was small. Definately not for two. Everything worked fine.

Restaurants and Bars
Buffets were typical. Tons of food, most was good. You can't go hungry here. Went to two ala cartes. The Mexican, very good and the Italian(Mare Nostrom) also very good. Service was great at both.They use a pager system. If you want to get right in, you should arrive before 6:30pm when they open.Otherwise you might wait up to an hour or more. You can also go have a couple of drinks at the bar while you wait. Also went to Sports bar for food.Not bad but not great.The burgers were ok but the fish nuggets were pretty good. Always cold beer.

Beach/Pools/Grounds
Baech was fantastic as always, water very nice some good waves.The pools were great. We preferred the Palace pool because of its location to our rooms. We did spend time in the other pools. We liked the PC pool(furthest from the beach) next and then the Bavaro pool. The other PC pool was very crowded but we still had fun there. All had nice swimup bars with good service. The grounds were beautiful. Very lush and well maintained. Everything was perfectly manicured and very clean.

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Our Vacation at Grand Palladium Palace
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 2.00 of 5

Posted by:  Marge  on Mar 1, 2009  >  1 contribution(s) Canada
Visited on: Mar, 2009
423 people found this review helpful

Arrival
Arrived from Halifax via AirTransat after a 5 hr weather delay. We had booked our vacation in Oct, for an ocean view room at the Palace section of this resort complex. When we arrived, we were told we would have to pay an extra fee for the ocean view room and that, in fact, none was available. We were given a room with a partial ocean view in the Punta Cana section. When we inquired as to why we did not have a room in the Palace section, we were told by the front desk and the Transat rep that they consider all the rooms equal in 3 sections of the resort(Palace, Punta Cana, and Bavaro, even though they are advertized separately) and assign rooms as available. We tried to switch rooms for 2 days, then gave up- definately a hassle. There were several other couples with similar complaints.

Rooms
Very basic and in need of upgrading- No hot water for the hot tub or shower. 3 power outages over the week, each lasting more than 1 hr. Cleaning staff did a nice job keeping the rooms clean and stocked.

Restaurants and Bars
Only visited the buffets- wide variety of foods, but cannot say it was spectacular.

Beach/Pools/Grounds
Beach disappears at high tide,so not a resort for beach lovers. Pools very small for number of people using them. Needed to reserve poolside by 7 am or no chairs left. Basic grounds, no interesting statues or history.

Other Comments
All in alll a "cookie-cutter" resort- very little personality to this resort. The wait staff was excellent, the front staff difficult- we would not recommend this resort, nor will we return.

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Be careful booking tours on the beach.
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 4.00 of 5

Posted by:  Delores from Cape Breton, Nova Scotia  on Apr 1, 2009  >  1 contribution(s) Canada
Visited on: Apr, 2009
510 people found this review helpful

Arrival
AirTRansat, flight Uneventful, The local people were a great help to locate our transportation going to the resort. While on the bus they sold us cold beer for $4.00 US. It sure tasted refreshing.The weather for two weeks incredible, high 80's! Air Transat lost one piece of luggage on return flight but it was recovered :)

Rooms
Very Clean, iron & iron board, shampoo etc. included. About The "loft Suite", We were sorry for booking this room although nice it was so very inconvenient, we are sorry now we didn't request a room change immediately. We were in building 83, Close to just about everything. Be careful on the walkways that go to your building, they are very narrow and slippery when wet.

Restaurants and Bars
Nelson, the buffet worker was great, look for him. Buffet at the pallace and Punta cana nice, The beach & pool buffet also good but much more variety at the Punta Cana pool buffet. Japanese was great, Asian fairly good, Brazillian OK. The food was satisfactory and better than the others 5 star resorts we've stayed.
Bar worker's were great,Willard (Pool bar) When you consider the many different languages they encounter, We must give them credit for a job well done. Swim up bar was so fun, we got to meet new and interesting people.

Beach/Pools/Grounds
Beach beautiful, Lots of pallapas available but Unfortunately you must get up early (by 6:30 am) and place your towels if you require shade. Same applies at the pool, If you bring your own towels it may be worthwhile. Most people are honest. The Grounds are beautiful, The workers don't seem to expect a tip and are very grateful when you do.

Activities on and off the Resort/Hotel
Be careful booking tours on the beach, Your travel rep will let you know.
The old cliche is true "you only get what you pay for"!!!!

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This resort is really nice
Grand Palladium Palace Resort Spa & Casino

User Rating:  Grand Palladium Palace Resort Spa & Casino Review: 5.00 of 5

Posted by:  Linda from BeaverBank, NS  on Apr 1, 2009  >  1 contribution(s) Canada
Visited on: Apr, 2009
496 people found this review helpful

Arrival: March 23 - 31
We flew West Jet form Halifax, good flight, nice airline!

Rooms
We stayed in room 8704,upon arrival we did have to wait quite a bit for our rooms but they wete very nice, clean and great service all week,, we were there with a group of 10, most of us were all around each other.

Restaurants and Bars
I cannot say enough about the great food and service, top notch,, this was my 5th time to Punta Cana, best food yet!

Beach/Pools/Grounds
The beach is just fantastic as always, first time it was quite windy tho and we did not get out sailing, as the week went on the wind died down it got really HOT so we welcomed the breeze!

Activities on and off the Resort/Hotel
Some of our group did tours, we have gone on alot in the past, we really just enjoyed this complex,you have access to alot of bars and resturants. it is big and at times we sure welcomed the train that goes around the resort, Alot of our crowd really enjoyed the shows especially the Michael Jackson show!

Other Comments
This resort is really nice, I picked it and we booked last October and I am so glad our group was happy, Biggest thing if you are gone for one week and it goes by fast, enjoy and well you will not be disappointed!, Long ole hard winter this year for alot of our area and the week away under that great Dominican sun was welcomed!

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