Caribe Club Princess Reviews

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Caribe Club Princess  

Playa Bavaro, Dominican Republic

This by far has been the worst Dominican Republic trip out of 3 trips.
Posted by: Dana  on Jun 20, 2016
see all reviews

Caribe Club Princess Reviews
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Caribe Club Princess Bavaro Beach Dominican Republic

#9 of 29 Hotels in Bavaro Beach

user rating 3.4

based on 22 review(s)

Caribe Club Princess Information


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Caribe Club Princess Reviews

Caribe Club Princess Review: 3.4 of 5 22 review(s)
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I spent a lot of my vacation in tears.
Caribe Club Princess

User Rating:  Caribe Club Princess Review: 2.00 of 5

Posted by:  Deborah from Decatur, IL  on Mar 1, 2009  >  1 contribution(s) United States of America
Visited on: Mar, 2009
462 people found this review helpful

Arrival
First of all when we got to Punta Cana and drove through the gates of this hotel we were excited about how pretty it was. Well, beauty is only skin deep. When we checked in, they did not have the information about the $400 upgrade for VIP, so we were put into a regular room. The rep from our tour group was to talk to us the next morning. When we reached our room, a good half mile from the front desk, it was ice cold. Two lamps did not work, the remote control did not work, nor were there any alarm clocks. We had virtually no idea what time it was the whole time we were there unless we used our cell phones. The only light source we had was from a ceiling fan, but in order to use it, we had no way of turning off the fan, because the pull cord was missing. We could not adjust the air conditioner, or turn on the heat, for some reason, they must not allow people to do this, because the thermostat had no response to our adjustments. The water in the shower was ICE cold and there was NO WATER PRESSURE whatsoever. The reason we purchased the VIP package was because I had called the hotel and said I wanted a jacuzzi room, and whoever I talked to, told me the VIP rooms had jacuzzis. Well, with the water pressure as it was, it would have been absurd to fill a jacuzzi anyway. The hairdryer had only one setting, low. We talked to the concierge about the remote control, he told us. "You are VIP, you just call... we come take care of you" Two days later we received our working remote.

The next morning, we voiced our concerns with our rep, had to sit for almost two hours while he sorted it out, even though we had all of our papers which stated "VIP" quite plainly, the hotel was denying it. We were handed the correct tags, internet, meal, massage and watersports coupons, but did not receive the rum or cigars.

There were never any watersports available, never any snorkles or parasailers. Who wants to use the internet on vacation anyway? The first full day we spent there, we were locked out of our room for nearly an hour, because our key did not work. We lost electricity and the ceiling in our bathroom was dripping on us. It took four phone calls to various people there before anyone came out to fix it. We had to get ready for our dinner with water dripping on our heads. My boyfriends eye was nearly swollen shut from a bug bite he received while sleeping on the first night. I had a bite above my eye, and two on my arm. He had three on his. Our room was full of mosquitos and ants. If you sat down a soda for five minutes, you had to look in it to make sure it wasn't ant infested. The buffet food is absolutely horrible. I never once saw chicken, and the only time I ever saw beef was "head". You could order a cheeseburger from room service, but it took two hours to get there and was cold and disgusting.

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I spent a lot of my vacation in tears.
Caribe Club Princess

User Rating:  Caribe Club Princess Review: 2.00 of 5

Posted by:  Deborah from Decatur, IL  on Mar 1, 2009  >  1 contribution(s) United States of America
Visited on: Mar, 2009
462 people found this review helpful

Arrival
First of all when we got to Punta Cana and drove through the gates of this hotel we were excited about how pretty it was. Well, beauty is only skin deep. When we checked in, they did not have the information about the $400 upgrade for VIP, so we were put into a regular room. The rep from our tour group was to talk to us the next morning. When we reached our room, a good half mile from the front desk, it was ice cold. Two lamps did not work, the remote control did not work, nor were there any alarm clocks. We had virtually no idea what time it was the whole time we were there unless we used our cell phones. The only light source we had was from a ceiling fan, but in order to use it, we had no way of turning off the fan, because the pull cord was missing. We could not adjust the air conditioner, or turn on the heat, for some reason, they must not allow people to do this, because the thermostat had no response to our adjustments. The water in the shower was ICE cold and there was NO WATER PRESSURE whatsoever. The reason we purchased the VIP package was because I had called the hotel and said I wanted a jacuzzi room, and whoever I talked to, told me the VIP rooms had jacuzzis. Well, with the water pressure as it was, it would have been absurd to fill a jacuzzi anyway. The hairdryer had only one setting, low. We talked to the concierge about the remote control, he told us. "You are VIP, you just call... we come take care of you" Two days later we received our working remote.

The next morning, we voiced our concerns with our rep, had to sit for almost two hours while he sorted it out, even though we had all of our papers which stated "VIP" quite plainly, the hotel was denying it. We were handed the correct tags, internet, meal, massage and watersports coupons, but did not receive the rum or cigars.

There were never any watersports available, never any snorkles or parasailers. Who wants to use the internet on vacation anyway? The first full day we spent there, we were locked out of our room for nearly an hour, because our key did not work. We lost electricity and the ceiling in our bathroom was dripping on us. It took four phone calls to various people there before anyone came out to fix it. We had to get ready for our dinner with water dripping on our heads. My boyfriends eye was nearly swollen shut from a bug bite he received while sleeping on the first night. I had a bite above my eye, and two on my arm. He had three on his. Our room was full of mosquitos and ants. If you sat down a soda for five minutes, you had to look in it to make sure it wasn't ant infested. The buffet food is absolutely horrible. I never once saw chicken, and the only time I ever saw beef was "head". You could order a cheeseburger from room service, but it took two hours to get there and was cold and disgusting.

Was this review helpful?   Yes Thank you for giving us your opinion.

We have nothing but positive things to say about the resort staff.
Caribe Club Princess

User Rating:  Caribe Club Princess Review: 4.50 of 5

Posted by:  I and B  on Feb 1, 2009  >  2 contribution(s) Canada
Visited on: Feb, 2009
467 people found this review helpful

Arrival: Jan 23-30
Trip from Punta Cana airport took about an hour as if you stay at the Caribe Club Princess you are the last off the bus, stopped at 3 other resorts that Sunwing uses.

Rooms:
We stayed in the Eldorado building #1 room 1371, rooms on the third floor have the cathedral style vaulted ceiling that makes the room feel larger. This room is also a corner room and is very large, the balcony overlooks the main pool right at the swim up bar, which on occasion was somewhat noisy.

Restaurants and Bars:
Food was edible , nothing special, a la cartes were less than inspiring, Chinese seemed the best to us, buffet ranged from ok to very mediocre, food was much better at the RIU Bachata in Puerto Plata where we stayed last year.

Beach/Pools/Grounds:
Beach was awesome , best beach we have seen yet in the Dominican Republic, we have been to Puerto Plata 3 times and the beach there is ok but Punta Cana is a superb shade of blue and lovely white sand that stretches forever, you can walk for about 20 minutes and see the wreck Astrom in front of the RIU resorts and pass by the beach vendors where you can barter for cheapy cheapy DR stuff if you like.A word of caution for those sqeamish about topless/scantily clad beachgoers Punta Cana is a very cosmopolitan tourist region with many European travellers who enjoy the sun so expect lots of the aforementioned both at the beach and around the pool area.

Activities on and off the Resort/Hotel:
We were in Fly and Flop mode so we just relaxed on the beach, but we heard many positive comments on the Saona Island catamaran trip.

Other Comments:
Overall we we were happy with our trip to Punta cana and the Caribe Club Princess, our trip was enhanced by those fellow travellers that we enjoyed the week with from the UK, Canada, and our Austrian friends. The Dominican workers are so fun to be around and work very hard to make your trip memorable. We have nothing but positive things to say about the resort staff and our dealings with the hotel front desk managers. Go to Punta Cana and enjoy yourself.

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