Riu Merengue Reviews


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Riu Merengue  

Bahia de Maimon, Puerto Plata, Dominican Republic

great trip for a great price!
Posted by: Mary-Jo on Dec 1, 2015
see all reviews

Riu Merengue Reviews
Riu Merengue Pictures and Information
Riu Merengue Puerto Plata Dominican Republic

#9 of 94 Hotels in Puerto Plata

user rating 3.4

based on 21 review(s)

Riu Merengue Information


Set amidst tropical gardens and surrounded by mountains, the deluxe Riu Merengue is a beachfront village-style resort, located just 15 minutes from beautiful Puerto Plata.

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Riu Merengue Reviews

Riu Merengue Review: 3.4 of 5 21 review(s)
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We would definitely return to this resort
Riu Merengue

User Rating:  Riu Merengue Review: 4.00 of 5

Posted by:  Barry  on Mar 1, 2009  >  1 contribution(s) 
Visited on: Mar, 2009
1203 people found this review helpful

Arrival: March 1 - 7
Very welcoming, served us with refreshment and to our amazement our rooms were ready and it was only 12:30 their time. Staff insisted on deliverying our luggage to our room which was nice after a long trip.

Rooms
Our room was very nice and very well cleaned.The mini bar was alot more than what we expected. The patio was lovely and the safe was given to us free of charge.Some of the beds are due to be upgraded and my brother complained about their beds and had new ones within two hours.Overall the rooms are a little small but we did not spend much time in it anyways.

Restaurants and Bars
The restaurants were awesome, a very wide variety of dishes and lots of each. The alecarts were great and we could book them on the mornings in which we wanted to dine. The service was great they were definitely pushing for customer service.

Beach/Pools/Grounds
The pool was cleaned regularly throughout the day. The beach was also cleaned and raked. We didn't have too much trouble getting a sun bed where we wanted. The vendors are located down the beach on both sides of the resorts. If you wanted to purchase gifts you went to them, there was no pestering while you were on the beach trying to relax.

Activities on and off the Resort/Hotel
The animation team were awesome. They kept you entertained throughout the day and evening. There was many activites that you could do during the day if you wished. We went on the day excursion "Mega Trucks", which took us into the country seeing typical homes, schools, restarants, art carvings, cigar factory, coffee making. The guides were amazing,"Sexy Eddy" kept us entertained as he showed us parts of this beautiful country.

Other Comments
As this was our first vacation at a resort, we do not have anything to compare to. However, my brother and his wife who travel frequently were also impressed. We would definitely return to this resort.

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I would recommend this resort to others
Riu Merengue

User Rating:  Riu Merengue Review: 4.00 of 5

Posted by:  Lena  on Jan 1, 2009  >  1 contribution(s) Canada
Visited on: Jan, 2009
999 people found this review helpful

Arrival: Jan 2 2009
We had a morning flight out with Skyservice which was very good... no complaints. We arrived at the resort for 1pm which was nice as we got to enjoy the day. We did however request rooms near the beach and were put at unit 27.. right at the back. We asked to be changed and were given rooms the next day.

Rooms:
The rooms were ok. They did smell a little musty and even when we got home we had trouble getting that smell out of our clothes. The beds werent the best. Ours definitely due for replacement but we still managed to sleep.

Restaurants and Bars:
The main buffets were awesome.. a large variety of food and always hot and very tastey. If anyone complains about the food that have to be very picky because I didnt hear anyone say anything negative about the food. We were a party of 6 with kids and no one got sick.

Beach/Pools/Grounds:
The grounds were absolutely beautiful and well kept. The resorts are very lush so if you want shade, never a problem finding some. The pool area was a bit crowded but still very nice

Activities on and off the Resort/Hotel:
We didnt go on any tours but there were always activities going on and the team really did work hard to get you involved. We didnt participate as we were with the kids and were busy with them. But if you wanted dance lessons or exercise in the pool to tons of other activities.. they had them

Other Comments:
We didnt us the kids club a lot but it was very good for crafts and activities for the kids. The one day they painted their faces and did a fabulous job. The kids wanted to go back. Every night at 8pm they had a dance party for the kids which they couldnt wait for every evening. All in all was a great vacation and I would recommend this resort to others.

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Extended coverage of three Riu resorts a suprising bonus
Riu Merengue

User Rating:  Riu Merengue Review: 4.00 of 5

Posted by:  Len  on Feb 12, 2010  >  1 contribution(s) Canada
Visited on: Jan, 2010 | Leisure | With friend
2057 people found this review helpful

We were generally very pleased with the accommodations.

A word of caution. Don't leave material lying around. While we used the safe provided regularly, nonetheless, I had $20 US disappear from my pants pocket and my friend had a pack of cigarettes disappear. The maid is the obvious answer but there are others at the resort with access to the room. We reported it to the front desk. They added it to what appeared to me to be a rather extensive listing of this kind of disappearance. I expected nothing to happen and was no surprised by inaction. I think it's a regular problem.

Your Arrival:
Late at night. Porter delivered bags while we had something to eat.

Rooms:
Double bed, balcony bordered noisy street between resorts which, (apparently due to some mishap) was constantly (for 3 days) used by tankers delivering water.

Restaurants and Bars:
Use of bars at all three resort a great bonus. Only the Bachata has a pool bar, so we spent most of our time at this resort area.

Beach/Pools/Grounds:
Beach area better at Puna Cana. It's extremely rocky off the resort and hard to sustain footing. However, the walk between the Bachata and Mambo is great (though there are no bars open on the beach itself).

Activities on and off the Resort/Hotel:
We took the catamaran and Outback excursions - both sets of guides were extremely excellent and funny.

Videos: http://hci-itil.com/Videos/movies/DR_2010.html

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We would definitely go back there again
Riu Merengue

User Rating:  Riu Merengue Review: 4.00 of 5

Posted by:  Lisa  on Mar 1, 2009  >  8 contribution(s) Canada
Visited on: Mar, 2009
1290 people found this review helpful

Arrival: February 26 - March 5
The drive from the airport to the RIU Merengue was quicker than we thought. It only took about 35 minutes. We were greeted right away with a drink and were told that our rooms were all ready for us. Check in was quick. We were given our keys and told our luggage would be brought to us. It arrived about 10 minutes later.

Rooms
The rooms are clean and big enough for the amount of time you spend in them. The water pressure is great. You have to have an adapter for anything you need to plug in. The maids will shut the power off in the rooms when you are gone. It's the top switch inside the door:) It's Nice to be on the second floor because people walking by can see you through the frosted glass in the shower. They have umbrellas in every room (and we needed them, it sure rains hard when it rains).

Restaurants and Bars
The food was great at every restaurant we ate at. The a-la-cartes were very good.The service is excellent to every where weather it was the beach grill or the a-la carte restaurants. You are always greeted with a smile & hand sanitizer when you enter the restaurants or leave the washrooms. The Bartenders are EXCELLENT. They are always busy but not to busy to great you with a "HOLA" & a smile. They will make you whatever you want. There was a special drink everyday.

Beach/Pools/Grounds
The pool area was always clean. In the morning they were always scrubbing the area down. The beach is well kept up to.The only problem is it is very rocky in the water. When its low tide it is hard to get a place to swim. They would be out raking seaweed in the morning. The Merengue had the best beach area. Very spacious compared to the others. The pool area at the Bachata was fancier but we were there for the beach. There were lots of chairs and you didn't have to be down there at 7 a.m. to get one like at other places. There was lots of shade for those who don't want to much sun. The garden area was well kept. They were always cutting down dead leaves. They are hard working people there.

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great trip for a great price!
Riu Merengue

User Rating:  Riu Merengue Review: 4.00 of 5

Posted by:  Mary-Jo  on Dec 1, 2015  >  1 contribution(s) Canada
Visited on: Dec, 2015 | Business | Family and Kids
880 people found this review helpful

great family vacation with tons of daily activities ! drinks are great and cold and tons of selection ! 3 great pools the one with the swim up bar is the place to be !!! Staff super Friendly and very gracious of any tips !! Place could not have been any cleaner or well kept ! beyond expectations !! day trips are way to over priced and that's my only complaint! we booked a tour off the site at the side beach with locals for a 1/4 of the price! and great guys--- so safe!

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12-23-11 12-28-11
Riu Merengue

User Rating:  Riu Merengue Review: 4.00 of 5

Posted by:  Sheryl  on Jan 1, 2012  >  1 contribution(s) United States of America
Visited on: Jan, 2012 | Leisure | With Spouse/Partner
2164 people found this review helpful

We had a wonderful time at Riu Merengue. Only one complaint is we were in a room to far from the hotel lobby. It is hard for us to walk back and forth.
The grounds are very neet and clean is all of the resorts in the Riu resort.
Our room was very nice and was kept very clean. We enjoyed the food very much.
All of the staff were very good and very helpful. We would go back again.

We would like to thank VIP tours for the wonderful trips. We went on the
Mega Truck Tour and also the City tour. Both were very enjoyable thanks to the very good staff on each. Thanks Jason for setting them up for us.

We had a wonderful and relaxing time. We spent our 53rd. wedding anniversary enjoying your wonderful hotel and grounds.

Geno & Sherry

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Best ever in the D.R.
Riu Merengue

User Rating:  Riu Merengue Review: 5.00 of 5

Posted by:  Brandy  on Apr 28, 2012  >  3 contribution(s) Canada
Visited on: Apr, 2012 | Leisure | With Spouse/Partner
2175 people found this review helpful

I can not say enough good about this Resort. The rooms were amazing, the Staff so friendly and helpful and definitly go out of there way to help you or serve you.

Room Number:
1087

Room Block:
Suite

Arrival:
I will Start off with our arrival. Upon arriving to the resort our room was not ready but our friends room was so we used theirs until our suite was ready. The staff at the desk we so nice to us and always had a smile on their faces. The bell hops were great as well and work really hard. The grounds are immaculate. The pool is very large and clean. The restaurants we large as well and clean. The bathrooms around the resort are very well maintained as their is a maid posted in every one. The maids are all so friendly even though some of them can't speak much english. We especially like one who was funny her name was Benita.

Rooms:

The rooms were fabulous. We had a suite on the second floor ocean view. Their was different towel art every day which was always nice to see. And if you left a note in your fridge with a tip the gentlemen who fills your fridge will leave you more stuff. Only one tip will get you extra stuff the whole week. The maids didn't always come the same time everyday but that's not a big deal. Sheets were all clean as well as the towels. Also we never heard anyone walking on the path below us so it wasn't at all like others have said in their reviews. Their were however some Canadians there for a wedding who caused allot of trouble by trashing rooms and getting so drunk they were going through other people's patio doors and trashing their rooms and they didn't even know them. I think some people should just grow up that is all that is. Thank god we were not even remotely close to where their rooms were. Yes the t.v.'s need to be upgraded but for as much time as you spend in your room what does it matter. And as far as others saying there are only 1 or 2 english channels. I found at least 6 so there are more then you think. Some times you just have to wait for the commercials to get over with to find out.

Restaurants and Bars:
The buffet was unbelievable. Their was so many options to choose from i couldn't believe it. There were two side to the buffet plus huge areas with desserts, fruits and salads. The breakfast menu consisted of many different items even though i stuck to scrambled eggs and bacon everyday there was still many other choices. The waiters were on the whole fabulous. We only had one time at lunch where we kind of had to get our own water but not a big deal. One waiter who i have yet to see mentioned on here is Rafael. He reserved our table ever night for use for supper, he had our glasses filled with water the minute he seen us coming into the dining room. By the second night he knew our drinks and had them all ready at the time he knew we wanted them he also had little sayings written on the table for us out of lentil beans. I will post pictures for you all to see. We are so sad we couldn't bring him with us. He was so sweet. We also met the manager of the resort one evening in the dining room. He came to our table and started chatting a bit them asked my husband to say 10 words in spanish and he would get us a bottle of champagne so with my help and my friends help we got a nice bottle of champagne. He spoke to us every day there after. His name is Sosa. Great guy.

The bar Staff are so great. They always had my drinks ready before my last one finished and they were very busy but always came to the ones who make them laugh. I have to mention a few. Sexy Boy, Simon, Ramon you are all fantastic.

Beach/Pools/Grounds:
The pool was so nice not too cold not too hot. Always clean and lots of room until the weekend lol. The pool towels were all clean and the towel guy was there from morning till night.

The weekend yes the locals take over but they have a right to come stay there as well. I never once ran into any of them being rude of butting in front of me at the meal line or at the bar. They did however take over the pool lol. We could of went swimming but there was just too many of them. I did speak to one in the buffet line and he walked in front of me and i wasn't concerned and told him to go a head since his women was in front of me but he looked at me and said no you go a head. So they aren't as bad as they are made out to be.

The beach i absolutely beautiful. We brought water shoes cause so many people said we should but we never used them once. We swam at the mambo beach just down from the merengue. Less coral reef there. Lots of beach chairs as well.

Activities on and off the Resort/Hotel:
There were plenty of entertainment going on throughout the whole day and the entertainment staff were great and funny and spoke to everyone. I have to mentino Tequilla and Spaghetti and Cheeky Monkey. They were great and up beat and always seen and heard. The night shows weren't the best but they weren't the worst either. Their games or contest at night before there shows are great. Did participate in one and won a bottle of rum so it wasn't all a loss lol.

Other Comments:
The weather couldn't of been better in fact it was too hot two days in a row at 36 feeling like 41. But it didn't rain at all until late monday evening and most of the day tuesday but hey to have sun for the whole week and rain the last day isn't too bad.

All in all i would definitly recommend this resort to anyone and will return again. We met some great friends and locals and will keep in touch with them all. If you listen to all the bad reviews you are missing out tremendously. I am a very picky eater and found something to eat and filled my belly everyday.

Just remember it's your vacation you make it they way you want it to be and make the most of it. Stay grounded remember where you are and enjoy it. It is a beautiful place to be and i have only been home for a full day and couldn't wait to let everyone know what a great time i had.
Room Tip: Any room close to the pool area and beach would be the best only because you are close to everything...


We also met another great worker from the dreams casino on the Riu Bacahata resort his name was Julio. Or as i have nicknamed him Brown Sugar. He was great and enjoyed hanging around with us.

Photos: http://www.tripadvisor.ca/ShowUserReviews-g147290-d150853-r128677887-ClubHotel_Riu_Merengue-Puerto_Plata_Dominican_Republic.html

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BEST HOTEL IN THE DOMINICAN REPUBLIC
Riu Merengue

User Rating:  Riu Merengue Review: 5.00 of 5

Posted by:  jack  on Mar 22, 2014  >  1 contribution(s) 
Visited on: Mar, 2014 | Leisure | With Spouse/Partner
1788 people found this review helpful

I've stayed at a lot of hotels in Puerto Plata and have got to admit this is the best of all places. Their property gives you the real Dominican Feeling instead of a plastic hotel.
Food was great and employees are super nice. I only wish I could stay here for 6 months.
They also offer a special treat on weekends. Locals can stay at the hotel and they are a lot of them that come. They are the nices people, and unlike American parents, they really watch their kids. Seeing and visiting with them was like receiving a free trip. We sure learned a lot from them.I look forward towards staying here again in November and again visiting with the locals.
Food was super. I did not go to any of the special restaurants, sin the buffet has anything you may like.
Booze, what can I say. They had enough to keep us happy.

Arrival:
Flaco (he really is real fat) carries you bags and arrives at your room when you do.

Rooms:
Rooms are super sized with a large patio

Restaurants and Bars:
Restaurant and employees are super in the bugget. Look for Sandy and his brother, they both go out of their way to make you happy

Beach/Pools/Grounds:
Unlike grounds an other hotels, you have to stay here to realize it is the best grounds.

Activities on and off the Resort/Hotel:
Great shows, but we did not do any activities since we came over to relax.

Other Comments:
We have stayed in every other hotel in Puerto Place during the past 20 years, and I can report if you don't visit this place, you are missing the real Dominican life style.

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DIDN'T WANT TO LEAVE!
Riu Merengue

User Rating:  Riu Merengue Review: 5.00 of 5

Posted by:  Melissa  on Jan 15, 2010  >  1 contribution(s) Canada
Visited on: Jan, 2010 | Leisure | Family and Kids
1653 people found this review helpful

This was the first time my mom and had done an all inclusive vacation and we were not disappointed. We made many friends and would highly recommend the Riu Trio to everyone!

Your Arrival:
Check in was smooth and staff were very friendly

Rooms:
Our room was pretty standard and we did have a little surprise when we arrived - a cockroach - but they came to the room right away and removed it. Other than that it was fine. Hair dryer, A/C, mini bar with 4 types of booze, beer and mix. Restocked every 2 days. Maid service was great.

Restaurants and Bars:
Food was similar at all 3 Riu's but very enjoyable. None of us got sick. The servers were fantastic!! Big props to Lilo Perez at La Roca! We met him the second night we arrived and then made sure to always sit in his section for breakfast and dinner. He was all around amazing whether people were tipping him or not. We tipped him and encourage you to tip the staff if you can, they say gratuities are included but honestly.. how much do you think these people make? They bend over backwards for you and they do it with a smile on their faces.

Beach/Pools/Grounds:
Ocean was perfect! Beach was clean palm trees offered shade if that's what you're looking for. Pool was clean as well.

Activities on and off the Resort/Hotel:
Animation staff are FANTASTIC!!! It didn't matter if you were 5 or 90, they had you laughing, dancing.. whatever!! We did the simply shopping tour in Puerto Plata and it was okay... would have been better if I knew the city better and could have cabbed it.. but if you want to shop and you haven't been off resort at the DR before, it's safe and fun. Perfect for a rainy day! MEGA TRUCKS!! LOVED IT! We went on the Mega Truck tour and had so much fun. It cost about $87 us for the day but it really was worth it. It rained but I could have cared less. Horse back riding, visiting local schools, homes, cigar factory? more like a hut where they made cigars but still awesome. The tour guide "Sexy Eddie" was fantastic! If you're doing mega trucks (which you should) try and go when Eddie is the guide, although i'm sure they're all awesome.

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A great week with family, new friends, good food and the best entertainment.
Riu Merengue

User Rating:  Riu Merengue Review: 5.00 of 5

Posted by:  Sherrie  on Feb 15, 2011  >  1 contribution(s) Canada
Visited on: Jan, 2011 | Leisure | Family and Kids
2063 people found this review helpful

First time my parents had gone to an all inclusive island instead of cruising and they loved it.

Room Block:
One row from the ocean! Great!

Arrival:
We booked through Sunwing and flew out of Toronto at 5 pm Sunday night. Landed @ 10 pm in Puerto Plata. Quickly got our luggage and got in our coach bus to resort.

Rooms:
Nice room. Tipped the beer delivery guy for more. Disappointed that there now are no liquor dispensers in room.

Restaurants and Bars:
We loved that you can eat and drink at the other 2 Riu hotels and they were all very close. Food at buffet was very good and even had deviled eggs with cavier for lunch one day.

Beach/Pools/Grounds:
Less busy than at Punta Cana with no fighting over chairs any place or at any time of the day.

Activities on and off the Resort/Hotel:
The entertainment employees were excellent and really wanted to make your holiday great. We really enjoyed the barbeque on the beach, drinks from coconuts, Caribean Street Dance and the Beach Party.

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